Vodafone UK - Telford レビュー 

387
TrustScore 5段階評価の5

5.0

116 The Border, TF3 4AE Telford, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Dan was amazing, kind and friendly welcome , helped me with my phone upgrade and explained in full detail more then I have had before - many thanks to Dan

企業が回答しました

5つ星のうち5の評価

Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... もっと見る

企業が回答しました

5つ星のうち5の評価

Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... もっと見る

企業が回答しました

5つ星のうち5の評価

I upgraded my phone but managed to mess up the transfer of data before closing the old phone. Hannah in the Vodaphone shop in Telford town centre was pleasant, welcoming, non-judgemental and highly k... もっと見る

企業が回答しました


5.0

優良

TrustScore 5段階評価の5

387件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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5.0

すべてのレビュー

(387)

過去12か月のレビュー数: 40,120

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Luke and Dan went above and beyond…

Luke and Dan went above and beyond sorting out my brothers phone, daughters dat, new sim for myself and to top it off a new broadband. 10/10 recommend, best provider there is.

2025年12月23日
自発的なレビュー
Vodafone UK - Telford ロゴ

Vodafone UK - Telford からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dan & Luke were so understanding with…

Dan & Luke were so understanding with helping my awful experience I had had with onestream, they have now quickly shown me such a good deal to help me get back up on track with broadband within the next 24 hours. Very professional and helpful.

2025年12月17日
自発的なレビュー
Vodafone UK - Telford ロゴ

Vodafone UK - Telford からの回答

Hi Lucy,

Thank you so much for your wonderful review and the amazing support you’ve shown for Dan & Luke—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Luke did a very good job

Luke did a very good job , he explained everything perfectly

2025年12月16日
自発的なレビュー
Vodafone UK - Telford ロゴ

Vodafone UK - Telford からの回答

Hey Sharon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thankyou McKenzie for your outstanding…

Thankyou McKenzie for your outstanding customer service today, going above and beyond with customer service sorting my Grandsons contracts out :)

2025年12月11日
自発的なレビュー
Vodafone UK - Telford ロゴ

Vodafone UK - Telford からの回答

Hey Debbie, ​

Thanks for the lovely review and fantastic support for McKenzie. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone.

Thanks again, ​
Vodafone Social Media Team

5つ星のうち5の評価

Collected my order in store

came in to collect my order, Tom served me. greeted me with a friendly face and attitude. very quick and efficient. thankyou tom for lovely service!

2025年11月28日
自発的なレビュー
Vodafone UK - Telford ロゴ

Vodafone UK - Telford からの回答

Hey Karen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent customer service from Mac &…

Excellent customer service from Mac & Tom.
The took their time to explain and provide good assistance.

2025年11月29日
自発的なレビュー
Vodafone UK - Telford ロゴ

Vodafone UK - Telford からの回答

Hey Martin,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

29/11/25 - Luke

29/11/25

Popped into the store today to sort out contract and new sim and phone for family member. Luke was absolutely fantastic and explained everything clearly and even gave us a better deal on broadband. Amazing customer service.

2025年11月29日
自発的なレビュー
Vodafone UK - Telford ロゴ

Vodafone UK - Telford からの回答

Hey Jake ,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tom was brilliant.

Tom was a very helpful and pleasant young lad.

2025年11月27日
自発的なレビュー
Vodafone UK - Telford ロゴ

Vodafone UK - Telford からの回答

Hey Susan,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち2の評価

I’ve been with vodaphone for over a…

I’ve been with vodaphone for over a year now and I have a little mobile wifi hotspot box and I’ve recently tried to cancel it because I’m paying £20 a month for it !! When half the time it doesn’t even work !! It always switches off on me and everything like it’s awful for the price I get EE broadband super fast for just £7 more and now VODAPHONE they want £170 because the contract ends in 2026? Avoid this place for broadband it’s terrible you would think cause I’ve been there for over a year they would help you out … you can think again all they think about is their own pockets

2025年11月21日
自発的なレビュー
Vodafone UK - Telford ロゴ

Vodafone UK - Telford からの回答

Hey Kieran,

We value your feedback, and I apologize for the inconvenience caused. If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. You can also come chat to my team on Facebook at http://vodafone.uk/2Fpnah2.

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

As always a first class service from…

As always a first class service from Luke

2025年11月20日
自発的なレビュー
Vodafone UK - Telford ロゴ

Vodafone UK - Telford からの回答

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Wonderful service from Luke at the…

Wonderful service from Luke at the Telford branch today.... Great customer service as I requested for an upgrade on my device and plan. Very efficient and answered my questions thoroughly... Thank you! 😊

2025年11月18日
自発的なレビュー
Vodafone UK - Telford ロゴ

Vodafone UK - Telford からの回答

Hi. We're happy to hear that you received great support during your upgrade! We appreciate you taking the time to leave us this lovely review and are glad your questions were answered. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Luke was very helpful

Luke make my experience very good he was very helpful with getting me a new phone and made me feel very comfortable

2025年11月18日
自発的なレビュー
Vodafone UK - Telford ロゴ

Vodafone UK - Telford からの回答

Hi. We're happy to hear that your experience was very good. We appreciate you mentioning how helpful and comfortable you felt getting your new phone. Thanks for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dan was really helpful

2025年11月13日
自発的なレビュー
Vodafone UK - Telford ロゴ

Vodafone UK - Telford からの回答

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great service

Came to the store to do an upgrade on my aging S21 Ultra. Thanks to Luke who sorted me out with what i wanted quickly and explained everything clearly. Great service as usual

2025年10月10日
自発的なレビュー
Vodafone UK - Telford ロゴ

Vodafone UK - Telford からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent Customer Service from CHRIS - Telford Town Centre

Revisited my Vodafone Telford Town Centre Branch FRI 10 Oct 2025. Haven't been in the shop for 18 months, & I wanted to check my Broadband Package speed was correct.

I was quickly served by CHRIS who speedly went onto their system, and Chris confirmed all was good for my existing contract.

15 Months ago I upgraded online from my Vodafone 400+mb speed to Vodafone's 900+mb speed. Chris told me that if I wanted max fiber speed to my home Computer & Laptop devices, that I should take them both off Wifi & use an ethernet cable to the fiber hub.

Today (Saturday 11 Oct25) now at home, I tested this out with a cable to my Laptop, and WOW got a full 900+mb broadband test speed.

Chris was fantastic in the shop Friday, polite, friendly, quick & very professional. He even restarted my 900+ fiber 24 month contract so I could pay less a month than I was currently paying. Thus Chris saved me £pounds over my remaining contract term. Awesome!
I was going to stay with Vodafone anyway for my fiber broadband from June 2026. Home hub & fiber to the home all working fantastic 24/7 and very reliable.

Chris thank you once again for a brilliant & pleasurable visit to your Vodafone shop.

All the Best, DG

2025年10月10日
自発的なレビュー
Vodafone UK - Telford ロゴ

Vodafone UK - Telford からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Lukes done an excellent job

Lukes done an excellent job

2025年10月9日
自発的なレビュー
Vodafone UK - Telford ロゴ

Vodafone UK - Telford からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent

Great. Luke helped us to solve our issues efficiently and friendly

2025年10月9日
自発的なレビュー
Vodafone UK - Telford ロゴ

Vodafone UK - Telford からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Soughtt advice and well looked after

Sought advice and well looked after. Thanks luke

2025年10月8日
自発的なレビュー
Vodafone UK - Telford ロゴ

Vodafone UK - Telford からの回答

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

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