I bought a new iPhone yesterday and it was a really smooth hassle free service . Jordan was excellent and really friendly and helpful . 5 star service and also helped me half my payment plan . Excelle... もっと見る
企業が回答しました
所在地
所在地を変更52 High street, TN9 1EH Tonbridge, GB
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Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... もっと見る
企業が回答しました
Louise helped me set up my new phone and transferred all the data for me and made the process as easy as possible
企業が回答しました
Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... もっと見る
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企業情報
Vodafone UK - Tonbridge について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
52 High street, TN9 1EH, Tonbridge, 英国
4.9
優良
266件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Extremely helpful and polite
Extremely helpful and polite, best Vodafone helper I have ever seen
2026年6月27日
自発的なレビュー
Vodafone UK - Tonbridge からの回答
Hey Clare,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Louise helped me set up my new phone…
Louise helped me set up my new phone and transferred all the data for me and made the process as easy as possible
2026年7月11日
自発的なレビュー
Vodafone UK - Tonbridge からの回答
Hey Stephen,
Thanks for the lovely review and fantastic support for Louise.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saw Jordan
Saw Jordan. Very happy, very helpful and thorough. Deserves a pay rise and a holiday for a month! 👍🏻
2026年7月11日
自発的なレビュー
Vodafone UK - Tonbridge からの回答
Hey Philip,
Thanks for the lovely review and fantastic support for Saw Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I bought a new iPhone yesterday and it…
I bought a new iPhone yesterday and it was a really smooth hassle free service . Jordan was excellent and really friendly and helpful . 5 star service and also helped me half my payment plan . Excellent Thanks so much . Would recommend .
2026年7月2日
自発的なレビュー
Vodafone UK - Tonbridge からの回答
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Louise helped me upgrade my phone
Louise helped me upgrade my phone, she was very patient and made the process as stress free as possible, would highly recommend.
2026年7月1日
自発的なレビュー
Vodafone UK - Tonbridge からの回答
Hey Ella,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Jordan was great help today
Jordan was great help today. Sorted out my plan, my sons plan and my broadband! Thanks Jordan
2026年6月25日
自発的なレビュー
Vodafone UK - Tonbridge からの回答
Hey Charlie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jordan and Louise were very helpful…
Jordan and Louise were very helpful when I was in store. Very knowledgeable and helpful. 10/10
2026年6月17日
自発的なレビュー
Vodafone UK - Tonbridge からの回答
Hey Joan,
Thanks for the lovely review and fantastic support for Jordan and Louise.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Louise was so helpful and understanding…
Louise was so helpful and understanding and talked me through my new phone so well , I had my twin boys on me and Louise was great in entertaining them and making me feel less stressed when getting a new phone Thankyou so much 100% reccomend
2026年6月15日
自発的なレビュー
Vodafone UK - Tonbridge からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Louise helped my switch from my old…
Louise helped my switch from my old phone to the new one, was very patient during the process and explained everything clearly. Would recommend
2026年6月15日
自発的なレビュー
Vodafone UK - Tonbridge からの回答
Hey Allison,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jordan provided great customer service…
Jordan provided great customer service and supported my mum and I to swap a SIM over. So helpful!
2026年6月5日
自発的なレビュー
Vodafone UK - Tonbridge からの回答
Hey Emma,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I found my experience with Jordan…
I found my experience with Jordan wonderful. Brilliant service, must come again
2026年6月5日
自発的なレビュー
Vodafone UK - Tonbridge からの回答
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Customer Service
I had to go to the store in Tonbridge to sort out a number of items on my account, and I had prepared myself for it to be a lengthy session. I was greeted at the door by Louise, who was extremely polite. I explained what I needed to do which involved calling another specialist department which, had I been a millennial, I would have done online. Louise answered all my questions, then put me through to the other department which took a long time, as expected. Throughout the time I was on the call, when I was clearly just waiting, Louise made a point of having a conversation with me so that I didn’t get the chance to get bored by the long wait. Five stars to Vodafone for having someone who clearly understands what good customer service is all about. If I am being completely honest, I could not say if Ian getting good value for money, Ihave never compared the prices, and Vodafone have always given me good enough service to prevent me from bothering to look elsewhere which is why I have been with them for 24 years. Thank you Louise.
2026年5月11日
自発的なレビュー
Vodafone UK - Tonbridge からの回答
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant service by louise
I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great service, I will now always opt for in store interactions with vodafone
2026年5月19日
自発的なレビュー
Vodafone UK - Tonbridge からの回答
Hey,
Thanks for the lovely review and fantastic support for Louise.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Louise
Louise was so so lovely to talk to! very knowledgable and professional, helpful with questions and overall made the process of upgrading very smooth and easy!! thank you so much
2026年5月16日
自発的なレビュー
Vodafone UK - Tonbridge からの回答
Hey,
Thanks for letting us know what an amazing job Louise did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Able to talk to someone in person
Able to talk to someone in person. Offered meaningful and helpful advice and saved me money. And was really really helpful friendly person.. thankyou Jordan
2026年5月16日
自発的なレビュー
Vodafone UK - Tonbridge からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Jordan was very helpful and managed to…
Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Voda phone shop. Jordan recommended that I switch to voda phone as I always got charged an extortionate amount when going to Turkey. I am very happy with my contract. He has been amazing.
2026年5月12日
自発的なレビュー
Vodafone UK - Tonbridge からの回答
Hey Denise,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordan was extremely helpful
Jordan was extremely helpful, great attitude and was able to seal the deal flawlessly
2026年5月2日
自発的なレビュー
Vodafone UK - Tonbridge からの回答
Hey Joshua,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jordan always gives excellent service…
Jordan always gives excellent service and very friendly. Always try to save me money with the best contracts. Been with voda phone for years.. many thanks
2026年5月1日
自発的なレビュー
Vodafone UK - Tonbridge からの回答
Hey Valerie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional customer service
Exceptional and outstanding customer service from Jordan and Dan at Tonbridge branch yesterday. Nothing was too much trouble and they applied their knowledge and expertise to answer our questions. My husband bought a new phone which was recommended by Dan after ascertaining usage and what my husband wants from a smart phone.
We watched them apply their knowledge and the same courtesy to other customers. We were particularly impressed with their kind approach to elderly customers, some of whom were struggling with the technology.we thoroughly recommend these employees.
2026年4月28日
自発的なレビュー
Vodafone UK - Tonbridge からの回答
Hey Claridge,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Louise was amazing helpful and very…
Louise was amazing helpful and very good customer service and she understood everything we want to know and explained very well so glad to have a member of staff that is smiling and happy all time
2026年4月25日
自発的なレビュー
Vodafone UK - Tonbridge からの回答
Hey Clare,
Thanks for the lovely review and fantastic support for Louise.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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