Diana was amazing from start to finish, she explained everything clearly. Really couldnt have asked for better service. Then when collecting my phone, Elise helped me out , very pleasant. Amazing ser... もっと見る
企業が回答しました
所在地
所在地を変更Unit 4 , The Shire Shopping Centre, BA14 8AT Trowbridge, GB
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レビュアーのコメントを見てみましょう
Diana was very polite and extremely helpful with me today. She has saved me money on my sim contract and explained to me the benefits of having global roaming added onto my account, meaning I can now... もっと見る
企業が回答しました
The experience i had with Diana in the Vodafone shop today was amazing. She was very helpful and polite. Thank you and good luck for your wedding
企業が回答しました
Dylan in the Trowbridge store was fantastic and guided me through the 'hassle' of purchasing a new phone. Being a dinosaur, this was very much appreciated. I have always been a Vodaphone customer sinc... もっと見る
企業が回答しました
企業情報
Vodafone UK - Trowbridge について
当該企業による記述
連絡先
Unit 4 , The Shire Shopping Centre, BA14 8AT, Trowbridge, 英国
4.9
優良
261件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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この企業を閲覧した人は、以下の企業も閲覧しています。
Upgraded phone in Trowbridge today with…
Upgraded phone in Trowbridge today with Brad, service was good!
2026年7月4日
自発的なレビュー
Vodafone UK - Trowbridge からの回答
Hi, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Vodafone UK - Trowbridge からの回答
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Upgraded my phone in Trowbridge today
Upgraded my phone in Trowbridge today, Emily and Brad helped me and were very good at explaining.
2026年6月22日
自発的なレビュー
Vodafone UK - Trowbridge からの回答
Hey Josephine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade phone in Vodafone today
Upgrade phone in Vodafone today, Brad helped me transfer my data.
2026年6月20日
自発的なレビュー
Vodafone UK - Trowbridge からの回答
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Dylan in the Trowbridge store was…
Dylan in the Trowbridge store was fantastic and guided me through the 'hassle' of purchasing a new phone. Being a dinosaur, this was very much appreciated. I have always been a Vodaphone customer since my 1st phone and will continue to do so providing helpful people like Dylan are around. Thank you
2026年6月17日
自発的なレビュー
Vodafone UK - Trowbridge からの回答
Hi Alan, thank you so much for your wonderful review and the amazing support you’ve shown for Dylan , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Vodafone UK - Trowbridge からの回答
Hey Lis,
Thanks for the lovely review and fantastic support for Brad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan if a customer briefly asks to…
Dylan if a customer briefly asks to borrow a biro to record the ending dates of a new contract you are selling to them in their diary, you really shouldn't reply by saying 'as long as you don't take it, we don't have many'. That's very bad etiquette and judgemental. I've never had a shop assistant speak to me like that before, especially considering I am a paying customer. Perhaps you need to have extra training here. Some of us are a lot more educated than you perceive.
2026年6月9日
自発的なレビュー
Vodafone UK - Trowbridge からの回答
Hello there,
I'm really sorry to hear that your experience with our customer service hasn't met your expectations. We aim to provide helpful and respectful support at all times.
Please reach out to us with more details, so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider. You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very happy
Very happy, staff were great instore. Brad was really good at explaining everything.
2026年6月4日
自発的なレビュー
Vodafone UK - Trowbridge からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had my iPhone transferred today in…
Had my iPhone transferred today in store by Brad, he did a great job!
2026年6月4日
自発的なレビュー
Vodafone UK - Trowbridge からの回答
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brad was excellent in store today with…
Brad was excellent in store today with me and being very professional.
2026年6月2日
自発的なレビュー
Vodafone UK - Trowbridge からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you to Dylan
Thank you to Dylan for all your help with my account. Very patient and knowledgeable. Great service
2026年5月31日
自発的なレビュー
Vodafone UK - Trowbridge からの回答
Hey Mary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went into Vodafone today to transfer…
Went into Vodafone today to transfer data on my phone. Brad helped me do this in store. Thanks!
2026年5月30日
自発的なレビュー
Vodafone UK - Trowbridge からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Knowlegeable and efficient
Brad was courteous, patient and clearly knowledgeable.
The process of upgrading the mobile phone and transferring all the data was performed with streamline efficiency. Many thanks.
2026年5月22日
自発的なレビュー
Vodafone UK - Trowbridge からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dylan and Emily were very helpful in…
Dylan and Emily were very helpful in setting up my new contract and transferring all my data. Thank you
2026年5月23日
自発的なレビュー
Vodafone UK - Trowbridge からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Elise was a great adviser who help me…
Elise was a great adviser who help me choose the perfect phone! Also amazing communication and understanding
Thank you.
2026年5月23日
自発的なレビュー
Vodafone UK - Trowbridge からの回答
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent customer service from Emily
2026年5月23日
自発的なレビュー
Vodafone UK - Trowbridge からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service from Dylan top man👍
2026年5月10日
自発的なレビュー
Vodafone UK - Trowbridge からの回答
Hey Bill,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Elise was super helpful tranfering my…
Elise was super helpful tranfering my data from my old phone to my new phone she made sure everything was exactly the same.
And thank you to dylan who sold me the phone!
2026年5月3日
自発的なレビュー
Vodafone UK - Trowbridge からの回答
Hey Stuart,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful and friendly.Explained the…
Very helpful and friendly.Explained the set up on new phone.Very pleased with customer service.
2026年4月30日
自発的なレビュー
Vodafone UK - Trowbridge からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brad was super helpful transfering my…
Brad was super helpful transfering my data to my new phone
2026年4月22日
自発的なレビュー
Vodafone UK - Trowbridge からの回答
Hey Soph,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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