Vodafone UK - Walton on Thames レビュー 

262
TrustScore 5段階評価の5

4.9

11 High Street, KT12 1DG WALTON-ON-THAMES, GB


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5つ星のうち5の評価

Very good service, did a lot of research for me to make sure it was the most cost effective deal whilst also getting me the latest technology for cheaper than I was paying prior to my upgrade. Very th... もっと見る

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5つ星のうち5の評価

Amazing service from Daryl at Walton on Thames store. Professional all the way, great product knowledge as I looked to upgrade. Outstanding customer service. Thank you so much!

企業が回答しました

5つ星のうち5の評価

Daryl was super-helpful regarding a smartphone and a wireless charger - BIG thanks for explaining clearly and courteously! I’ve spoken to him previously (about my son’s first mobile plan) - and again... もっと見る

企業が回答しました

5つ星のうち5の評価

Im an EE customer but had very poor experiwnce when i went there for some tech support. Left dishearted but popped into vodafone just on the off chance and was really gratefull i did as had such a gre... もっと見る

企業が回答しました


企業情報


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  • 11 High Street, KT12 1DG, WALTON-ON-THAMES, 英国

4.9

優良

TrustScore 5段階評価の5

262件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(262)

過去12か月のレビュー数: 40,642

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5つ星のうち5の評価

Richard is so helpful

Richard is so helpful. I always make sure I come into Store to get his help. His service is amazing. Thank yiu

2026年8月8日
自発的なレビュー
Vodafone UK - Walton on Thames ロゴ

Vodafone UK - Walton on Thames からの回答

"Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

5つ星のうち5の評価

‘Extra mile ‘ support with device change.

Dedication and flexibility of staff to overcome challenges and deliver against their commitment. Like to call out Richard, the store manager, went the extra mile’ to support.

2026年8月1日
自発的なレビュー
Vodafone UK - Walton on Thames ロゴ

Vodafone UK - Walton on Thames からの回答


Hey Alan,

Thanks for the lovely review and fantastic support for Richard.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great Service!

I received great, professional and friendly service in the Walton-on-Thames branch today, thank you Daryl, I really appreciated your assistance with my contract.

2026年7月31日
自発的なレビュー
Vodafone UK - Walton on Thames ロゴ

Vodafone UK - Walton on Thames からの回答

Hey Julie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amarendra was extremely efficient and…

Amarendra was extremely efficient and knowledgeable. Amazing service, thank you!

2026年7月27日
自発的なレビュー
Vodafone UK - Walton on Thames ロゴ

Vodafone UK - Walton on Thames からの回答

Hey Ben,
Thanks for the lovely review and fantastic support for Amarendra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amar was super helpful

Amar was super helpful, explained everything and sorted out everything I needed.

2026年7月23日
自発的なレビュー
Vodafone UK - Walton on Thames ロゴ

Vodafone UK - Walton on Thames からの回答

Hi Liz, thank you so much for your wonderful review and the amazing support you’ve shown for Amar, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

5つ星のうち5の評価

Outstanding customer advice

Amazing service from Daryl at Walton on Thames store. Professional all the way, great product knowledge as I looked to upgrade. Outstanding customer service. Thank you so much!

2026年7月17日
自発的なレビュー
Vodafone UK - Walton on Thames ロゴ

Vodafone UK - Walton on Thames からの回答

Hey Sue,

Thanks for the lovely review and fantastic support for Daryl.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

A satisfied customer

Daryl served me and was very helpful. Managed to reduce the cost of my broadband significantly and was able to answer all my questions.

2026年7月15日
自発的なレビュー
Vodafone UK - Walton on Thames ロゴ

Vodafone UK - Walton on Thames からの回答

Hey Annie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Walton on thames staff has been…

Walton on thames staff has been brilliant. Amar took me through whole process smoothly and explained everything clearly.

2026年7月15日
自発的なレビュー
Vodafone UK - Walton on Thames ロゴ

Vodafone UK - Walton on Thames からの回答

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Daryl is brilliant

Very good service, did a lot of research for me to make sure it was the most cost effective deal whilst also getting me the latest technology for cheaper than I was paying prior to my upgrade. Very thorough with costs, delivery times and gave me time to transfer everything from old to new device

2026年7月3日
自発的なレビュー
Vodafone UK - Walton on Thames ロゴ

Vodafone UK - Walton on Thames からの回答

Hey Chintu,

Thanks for the lovely review and fantastic support for Daryl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amar Very helpful and very friendly…

Amar Very helpful and very friendly thank you

2026年7月13日
自発的なレビュー
Vodafone UK - Walton on Thames ロゴ

Vodafone UK - Walton on Thames からの回答

Hey Barbara,

Thanks for the lovely review and fantastic support for Amar.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing service

Amazing service. Daryl was so helpful over my several discovery visits to the shop before I finally committed to which phone and watch I was going to go with. Thank you so much!

2026年7月11日
自発的なレビュー
Vodafone UK - Walton on Thames ロゴ

Vodafone UK - Walton on Thames からの回答

Hey Blanca,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Daryl was brilliant

Daryl was brilliant. Fixed my issues and ended up saving me a good bit of money too. Thank you!

2026年7月8日
自発的なレビュー
Vodafone UK - Walton on Thames ロゴ

Vodafone UK - Walton on Thames からの回答

Hey Lucas,

Thanks for the lovely review and fantastic support for Daryl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Speed and efficiency of Amarendra the…

Speed and efficiency of Amarendra the sales person

2026年7月8日
自発的なレビュー
Vodafone UK - Walton on Thames ロゴ

Vodafone UK - Walton on Thames からの回答

Hey Michael,

Thanks for the lovely review and fantastic support for Amarendra. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Daryl

Daryl your retail assistant went above and beyond to help me , even with a shop full of customers he stayed calm & polite to everyone. I trust his professionalism will be recognised

2026年6月18日
自発的なレビュー
Vodafone UK - Walton on Thames ロゴ

Vodafone UK - Walton on Thames からの回答

Hey Claire,
Thanks for the lovely review and the fantastic support you’ve shown for Daryl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Excellent service, really good 5g network in Walton on Thames compared to EE. Staff are very knowledgeable and ready to help

2026年6月15日
自発的なレビュー
Vodafone UK - Walton on Thames ロゴ

Vodafone UK - Walton on Thames からの回答

Hey Rupert,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Im an EE customer but had very poor…

Im an EE customer but had very poor experiwnce when i went there for some tech support. Left dishearted but popped into vodafone just on the off chance and was really gratefull i did as had such a great experience. Will be bring my number to vodafone in tlthe next couple of months

2026年6月12日
自発的なレビュー
Vodafone UK - Walton on Thames ロゴ

Vodafone UK - Walton on Thames からの回答

Hey Aaron,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amarendra/ Amar from Walton Branch has…

Amarendra/ Amar from Walton Branch has beem fantastic.
Just renewed my contract and he was very thorough and explained things very well.
A pleasure to deal with.

2026年6月4日
自発的なレビュー
Vodafone UK - Walton on Thames ロゴ

Vodafone UK - Walton on Thames からの回答

Hey there,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Amar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The experience was great

The experience was great. Daryl was really helpful and gave me the great option of a new phone. He also answered all my questions and was really friendly. I would really recommend coming here anytime.

2026年5月23日
自発的なレビュー
Vodafone UK - Walton on Thames ロゴ

Vodafone UK - Walton on Thames からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amarendra was extremely helpful and…

Amarendra was extremely helpful and professional. He kindly assisted me through all of the transactions I needed to complete.

2026年5月19日
自発的なレビュー
Vodafone UK - Walton on Thames ロゴ

Vodafone UK - Walton on Thames からの回答

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

No complaints about the local staff

No complaints about the local staff. They're just doing what they can with the tools the company gives them. They need to put themselves in the shoes of an elderly customer and understand how soul-destroying the customer experience is.

2026年5月9日
自発的なレビュー
Vodafone UK - Walton on Thames ロゴ

Vodafone UK - Walton on Thames からの回答

Hi Sean,

We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.

If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone

Thanks
Vodafone Social Media Team

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