Vodafone UK - Wandsworth レビュー 

195
TrustScore 5段階評価の5

4.9

113 Southside Centre,Wandsworth, SW18 4TQ London, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great experience, I came in to just change my bank details and then Ayaan was so helpful to get me a better deal on my phone contract and setup new broadband. Both discounted. Thanks so much!

企業が回答しました

5つ星のうち5の評価

Had a great experience at Vodaphone Wandsworth. Got assisted by Farhan and he told me in detail about the plan I went for. He was very helpful and made sure everything was sorted. Would definitely vis... もっと見る

企業が回答しました

5つ星のうち5の評価

I went into Vodafone Wandsworth in Southside shopping centre to ask about roaming for me and the family whilst in Marrakech - I was helped by Ashley who was very friendly and efficient. Whilst sortin... もっと見る

企業が回答しました

5つ星のうち5の評価

Thank you to Waqar at Vodafone in Southside shopping centre for your incredible help. He was amazing in working through all our family phone plans and helping us upgrade handsets and improve our mont... もっと見る

企業が回答しました


企業情報


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  • 113 Southside Centre,Wandsworth, SW18 4TQ, London, 英国

4.9

優良

TrustScore 5段階評価の5

195件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(195)

過去12か月のレビュー数: 40,694

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very good service

Very good service

2024年10月8日
自発的なレビュー
Vodafone UK - Wandsworth ロゴ

Vodafone UK - Wandsworth からの回答

Thanks for your 5 star review, Paul! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Southside vodaphone were great

Southside vodaphone were great. Really nice people to deal with. Worked very hard to get us a good deal. I could not wait to get away from EE.

2024年9月22日
自発的なレビュー
Vodafone UK - Wandsworth ロゴ

Vodafone UK - Wandsworth からの回答

Hi LKD. Welcome to Vodafone, we are happy to have you on board. Thank you for the feedback about the team in Southside, we really appreciate it and you are happy with your new deal.
Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Great support from the team

Great support from the team. Super calm and knowledgeable. Helped me set up a new phone and also helped my husband with his billing.

2024年9月12日
自発的なレビュー
Vodafone UK - Wandsworth ロゴ

Vodafone UK - Wandsworth からの回答

Hi Joscelyn,

Thanks for sharing your fabulous feedback, this is exactly what we love to see! If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Waqar was brilliant very helpful

Waqar was brilliant very helpful! And fast service. Best experience in Vodafone I've had

2024年9月1日
自発的なレビュー
Vodafone UK - Wandsworth ロゴ

Vodafone UK - Wandsworth からの回答

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

Customer service is great

Customer service is great. The manager is kind and helpful.

2024年8月13日
自発的なレビュー
Vodafone UK - Wandsworth ロゴ

Vodafone UK - Wandsworth からの回答

Hi Josephine. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ahmad and his colleague were both so…

Ahmad and his colleague were both so helpful, explanatory, and most importantly kind. Full marks !

2024年8月10日
自発的なレビュー
Vodafone UK - Wandsworth ロゴ

Vodafone UK - Wandsworth からの回答

Hi Ethan,

Thanks for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち1の評価

Shocking start to contract onboarding

Friendly service, very patient, explained everything. Applied discounts transparently. Great service with Amar at Southside Wandsworth.

EDIT: the above was written in store after i obtained a new device and data plan. Subsequently it transpires the store made a mistake and did not submit my order. I have had no service since Saturday. Managed to contact Vodafone after spending an hour trying to get through their automated system. They are unable to contact the store directly and I must now go back to ask them to simply press a button to submit the order despite requesting Vodafone just call the store. Vodafone are obviously able to contact the store so I’m not sure why I need to go back. This is a clear breach of our contract which began in July. The inability to phone their own store to resolve this over the phone is ridiculous and I am considering using my cooling off rights to terminate the contract.

2024年8月3日
自発的なレビュー
Vodafone UK - Wandsworth ロゴ

Vodafone UK - Wandsworth からの回答

Hi, I'm glad to see Amar was able to find you an awesome deal, and made such a good impression on you today 😊
Thanks, The Vodafone Social Media Team

5つ星のうち5の評価

Faraz was so so helpful and patient…

Faraz was so so helpful and patient with me and very good at his job! I highly recommend his amazing customer service manner

2024年7月8日
自発的なレビュー
Vodafone UK - Wandsworth ロゴ

Vodafone UK - Wandsworth からの回答

Hey Millie,

Thanks for the lovely review and fantastic support for Faraz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Faraz was amazing and helped me through…

Faraz was amazing and helped me through everything, amazing employee

2024年7月5日
自発的なレビュー
Vodafone UK - Wandsworth ロゴ

Vodafone UK - Wandsworth からの回答

Hello, Lily,

It's great to hear about the amazing service you received from Faraz, and we're glad that everything was sorted for you. Thanks for taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Waqar was extremely helpful and…

Waqar was extremely helpful and friendly.

2024年7月5日
自発的なレビュー
Vodafone UK - Wandsworth ロゴ

Vodafone UK - Wandsworth からの回答

Hello, Jason,

We appreciate you taking the time to leave a review on the service you received. It's always our aim to provide our customer's with a positive experience, so it's great to hear that Waqar delivered.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great advice and service.

2024年7月1日
自発的なレビュー
Vodafone UK - Wandsworth ロゴ

Vodafone UK - Wandsworth からの回答

Hi Lauren. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amar gave us really efficient service

Amar gave us really efficient service, explained well and was very helpful and friendly.

2024年7月1日
自発的なレビュー
Vodafone UK - Wandsworth ロゴ

Vodafone UK - Wandsworth からの回答

Hi. Thank you for your review for Amar. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Waqar was fantastic!

After months of trouble with online upgrades, Waqar was so persistent and helpful to fulfil the request and sort the ongoing issue. Huge thanks Waqar!

2024年6月30日
自発的なレビュー
Vodafone UK - Wandsworth ロゴ

Vodafone UK - Wandsworth からの回答

Hi Becca. Thank you for your review for Waqar. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fahmed was a superstar

Fahmed was a superstar. Wasn’t an easy switch over from another provider but he was so patient and helpful.

2024年6月13日
自発的なレビュー
Vodafone UK - Wandsworth ロゴ

Vodafone UK - Wandsworth からの回答

Hi Margo,

Thanks for taking your time to leave this review for Fahmed. It's great to have you with us. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Excellent service

Excellent service. Saif was very helpful and gave us an excellent deal.

2024年5月27日
自発的なレビュー
Vodafone UK - Wandsworth ロゴ

Vodafone UK - Wandsworth からの回答

Hey there,

We're delighted to hear this! Thanks for taking the time to share this great review.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Ahmed was brilliant to sort out what I…

Ahmed was brilliant to sort out what I needed.

Vodafone computer systems are a shambles and a concern.

2024年5月20日
自発的なレビュー
Vodafone UK - Wandsworth ロゴ

Vodafone UK - Wandsworth からの回答

Hi Charlie,

Thank you for taking the time to leave a review, we appreciate your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Waqar was a great help

Waqar was a great help. Made the whole process seamless. Thanks !

2024年5月1日
自発的なレビュー
Vodafone UK - Wandsworth ロゴ

Vodafone UK - Wandsworth からの回答

Hi Kelvin,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Nayab was very helpful her customer…

Nayab was very helpful her customer service was great. She helped us with all our queries.

2024年4月30日
自発的なレビュー
Vodafone UK - Wandsworth ロゴ

Vodafone UK - Wandsworth からの回答

Hi Faysal. Thank you for your review for Nayab. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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