Amazing customer service from Jack at Washington. Jack was polite, professional and a spectacular problem solver. After having problems with data roaming whilst abroad myself and my husband came into... もっと見る
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所在地
所在地を変更The Galleries SC, NE38 7SD Washington, GB
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Fabulous service from the bold man i have forgotten his name but he helped me rectify a problem that has been going on for some time Thank you so much
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Matt was very helpful and friendly. He gave good advice for what was best for us.
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The service from Matthew at the Galleries outlet was first class. He was friendly, helpful and professional and did not "over sell". We were extremely happy with the mobile deals he provided for us an... もっと見る
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企業情報
Vodafone UK - Washington Galleries について
当該企業による記述
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The Galleries SC, NE38 7SD, Washington, 英国
5.0
優良
396件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Simon was a terrific help sorting out phone and broadband.
Simon was a terrific help
2025年4月26日
自発的なレビュー
Vodafone UK - Washington Galleries からの回答
Hey Ashley,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lost me phone and had to get a new one…
Lost me phone and had to get a new one was shocked they didn't have the one i wanted but Kieran found me a better deal on a better phone cheers mate
2025年4月25日
自発的なレビュー
Vodafone UK - Washington Galleries からの回答
Hey Oleksandr,
Thanks for the lovely review and fantastic support for Kieran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent experience upgrading with…
Excellent experience upgrading with Liam and Simon everything explained perfectly and all options were clear. Went the extra mile for good deals and roaming etc. Definitely recommended
2025年4月26日
自発的なレビュー
Vodafone UK - Washington Galleries からの回答
Hey Paul,
Thanks for the lovely review and fantastic support for Liam and Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience from Vodafone The…
Great experience from Vodafone The Galleries, Anth explained everything well and we were fully listened to. Thanks
2025年4月26日
自発的なレビュー
Vodafone UK - Washington Galleries からの回答
Hey Kay,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Liam and Simon took us through every…
Liam and Simon took us through every step of buying a new phone explained everything in detail made sure we were happy before signing and leaving the shop
2025年4月26日
自発的なレビュー
Vodafone UK - Washington Galleries からの回答
Hey Mrs Brown,
Thanks for the lovely review and fantastic support for Liam and Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service by Paula today thank…
Excellent service by Paula today thank you
2025年4月26日
自発的なレビュー
Vodafone UK - Washington Galleries からの回答
Hey Peter,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Served by Liam today in store
Served by Liam today in store. Quick and efficient. Informed me how many payments remaining on my device.
2025年4月24日
自発的なレビュー
Vodafone UK - Washington Galleries からの回答
Hey Anthony,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Washington Galleries からの回答
Hey Madi,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Washington Galleries からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing experience in Vodafone today…
Amazing experience in Vodafone today with Natalie, lovely customer service!
2025年3月28日
自発的なレビュー
Vodafone UK - Washington Galleries からの回答
Hey Eve,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Paula and Natalie were fantastic
Paula and Natalie were fantastic , very experienced and could not do enough to help
2025年3月24日
自発的なレビュー
Vodafone UK - Washington Galleries からの回答
Hi Darren.
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ben-TheGalleries
Ben, was excellent. Gave me all the advice I needed & very kindly helped me to log in to my app, after not being able to do so for a few years.
He’s an excellent example of an ideal employee- he deserves to be recognised for this. Highly recommend, 5* employee
2025年3月19日
自発的なレビュー
Vodafone UK - Washington Galleries からの回答
Hi customer,
These are lovely kind words of feedback for Ben. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
really good service from Natalie
really good service from Natalie, managed to sort out an issue that couldn’t be fixed online or by a different branch
2025年3月15日
自発的なレビュー
Vodafone UK - Washington Galleries からの回答
Hi Naomi,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Was served by Anth in store today
Was served by Anth in store today, was a very smooth experience. Very helpful and knowledgeable. Definitely recommend!
2025年3月14日
自発的なレビュー
Vodafone UK - Washington Galleries からの回答
Hi Maiah,
It's great to hear your feedback, thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vintage silver surfer experience.
Wanted to get a broadband contract sorted out for my 96 year old mam. Explained to the staff that she was with us so that she could listen and understand what was being said and, though the account would be in her name I would be asking any questions on her behalf.
We were served by Paula who went above and beyond in helping us get the best deal for her. She was clear and explained things in a way that my mam could easily understand, though she was taken aback a little when she asked for her date of birth and mam replied 1928.
It was taking a while to get their system to put all of the details through so she suggested we went for lunch while she got things sorted out. She even came and found us in the cafe we were at to check and confirm some details. Needless to say we got everything we needed done with a minimum of fuss (for us not for Paula).
Thank you so much Paula. Superb courteous service. You are a credit to the company.
2025年3月6日
自発的なレビュー
Vodafone UK - Washington Galleries からの回答
Hi George,
It's lovely to see that you and your mum such a positive experience with Paula. This is absolutely what we aim for, thanks for letting us know! If you're looking to continue to support help your mum with her broadband service, she can also add you a named contact so you'll be able to contact us and speak on her behalf. You can out more here: https://vodafone.uk/3SiDfZ9 You'll just need to wait until the service is active, then she can log in to her My Vodafone account and get you added.
Thanks, Vodafone Social Media Team
Great service from anth
Got service from anth today, great service sorted my phone and contact in no time, very polite lad, thankyou!
2025年3月2日
自発的なレビュー
Vodafone UK - Washington Galleries からの回答
Hi Tom,
Thanks for your review for Anth. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Craig was really helpful and attentive…
Craig was really helpful and attentive today. thank you so much !
2025年2月16日
自発的なレビュー
Vodafone UK - Washington Galleries からの回答
Thenka for letting us know how helpful Craig was Jess 😊 All the best, The Vodafone Social Media Team
Fab experience with Anthony today…
Fab experience with Anthony today sorting the phone out for my son.
2025年2月16日
自発的なレビュー
Vodafone UK - Washington Galleries からの回答
Hi Louise, thanks for letting us know about the awesome service you received recently 😊 All the best, The Vodafone Social Media Team
Paula was very helpful and got me…
Paula was very helpful and got me unlimited data
2025年2月14日
自発的なレビュー
Vodafone UK - Washington Galleries からの回答
What super feedback for Paula! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A great experience from start to…
A great experience from start to finish. Anth was really helpful and polite, resolved all issues and very knowledgeable in helping find the best contract for my 2 daughters phone. All in all a good experience with friendly staff .
2025年2月11日
自発的なレビュー
Vodafone UK - Washington Galleries からの回答
Hi Ricky. Thank you for your review for Anth. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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