Vodafone UK - Watford experience レビュー 

202
TrustScore 5段階評価の5

4.8

52b The Harlequin, WD17 2TL Watford, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち5の評価

Saj in Watford branch always help me and take care of me as a customer. Wether it's changing or updating contract, changing payment date, helping with quiries, he always helps professionally. I... もっと見る

企業が回答しました

5つ星のうち5の評価

I visited the Vodafone Watford branch after having a poor experience with EE, and I was assisted by Sajid. What an exceptional member of staff. He was polite, patient, and took the time to really... もっと見る

企業が回答しました

5つ星のうち5の評価

Needed to update phone & package. Been with Vodafone for 7years,-always had excellent service &help with tech questions over phone and impressed with service in Watford shop last week & yesterday, by... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a great experience buying my new phone. Valentin was amazing from start to finish, friendly, knowledgeable, and incredibly helpful. He took the time to answer all my questions and made the who... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Watford experience について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 52b The Harlequin, WD17 2TL, Watford, 英国

4.8

優良

TrustScore 5段階評価の5

202件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(202)

過去12か月のレビュー数: 40,694

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Saj is good

Saj is good. Helped me with broadband and sim only

2024年10月31日
自発的なレビュー
Vodafone UK - Watford experience ロゴ

Vodafone UK - Watford experience からの回答

Hi Celestino,

What super feedback for Saj! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Mercedes was amazing help me so much I…

Mercedes was amazing help me so much I would have not done this task without her help she a assest to your company.

2024年9月17日
自発的なレビュー
Vodafone UK - Watford experience ロゴ

Vodafone UK - Watford experience からの回答

Hi Lynda,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great help Mercedes has provided.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Service help

We had Mercedes helping us today.
Fabulous service. She was very professional and patient with us as we are older. Best service ever

2024年9月9日
自発的なレビュー
Vodafone UK - Watford experience ロゴ

Vodafone UK - Watford experience からの回答

Hi Val. Thank you for your review for Mercedes. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

happy experience

Came in wanting to change tariffs from three to Vodafone Ollie& vabs were so helpful and answered any questions I had and made the transition stress free really amazing customer service. Intu Watford

2024年9月3日
自発的なレビュー
Vodafone UK - Watford experience ロゴ

Vodafone UK - Watford experience からの回答

Hi Annalise,

Thanks for your 5-star review for Ollie and Vabs. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Professional help and service

Professional help and service

2024年9月2日
自発的なレビュー
Vodafone UK - Watford experience ロゴ

Vodafone UK - Watford experience からの回答

Hi Stephen. Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Mercedes at the store was very helpful…

Mercedes at the store was very helpful in setting me up with my new plan. Showed patience.

2024年8月19日
自発的なレビュー
Vodafone UK - Watford experience ロゴ

Vodafone UK - Watford experience からの回答

Hi Joan, thanks for your lovely feedback for Mercedes. It's always great to see when our team are able to help.
Thanks, The Vodafone Social Media Team

5つ星のうち5の評価

Ollie was very helpful getting me a new…

Ollie was very helpful getting me a new phone and laptop

2024年8月19日
自発的なレビュー
Vodafone UK - Watford experience ロゴ

Vodafone UK - Watford experience からの回答

Hi Vera, thank you for your feedback. It's great to see Ollie was able to help with your upgrade, and new laptop too. I hope you're loving them 😊
Thanks again, The Vodafone Social Media Team

5つ星のうち5の評価

Came into the watford store to just…

Came into the watford store to just look around and when I came in Suvansh had approached me within couple of seconds and we sat down and we did two upgrades for a handset and he also saved me money on of my other sim cards aswell I was really happy with service that was provided to me highly recommended to see him

2024年8月13日
自発的なレビュー
Vodafone UK - Watford experience ロゴ

Vodafone UK - Watford experience からの回答

Hi David. Thank you for your review for Suvansh. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Came to dirt out my phone SIM card and…

Came to sort out my phone SIM card and was a pleasure to be served by Suvansh. He was polite and provided the service and advice to a high standard. We have been on the Vodafone network as a family for 25 years and always come to the Watford branch as the Brentcross branch is no where as efficient as the Watford branch.

2024年7月27日
自発的なレビュー
Vodafone UK - Watford experience ロゴ

Vodafone UK - Watford experience からの回答

Hey Arjuna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Friendliness

Friendliness, efficiency and very personal service.

2024年7月23日
自発的なレビュー
Vodafone UK - Watford experience ロゴ

Vodafone UK - Watford experience からの回答

Hi Gary,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Mercedes was really very helpful today…

Mercedes was really very helpful today for me ! I am really happy with her costumer service!

2024年6月7日
自発的なレビュー
Vodafone UK - Watford experience ロゴ

Vodafone UK - Watford experience からの回答

Hey Jozefina,

Thanks for taking the time to share this 5 star feedback with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Review

Very helpful

2024年6月6日
自発的なレビュー
Vodafone UK - Watford experience ロゴ

Vodafone UK - Watford experience からの回答

Hi David,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Suvansh and Naz were extremely helpful…

Suvansh and Naz were extremely helpful and professional. Did their utmost to give us the best price and the best deal that suited our needs. Credit to the Vodafone Watford branch.

2024年6月4日
自発的なレビュー
Vodafone UK - Watford experience ロゴ

Vodafone UK - Watford experience からの回答

Hi Murad,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

Amazing support from Mercedes, honest and listens to what you want !

Amazing support from Mercedes, professional, listening to what I needed, not trying to sell me an expensive package that I didn’t need. Changed over from pay as you go to contract , I was really concerned as needed to keep my number, but she talked me through the process and explained it thoroughly not rushing me. Helped me every step of the way, filled out the form for me, there wasnt anything thing she didn’t do, she was really amazing. Kind , showed empathy towards my disability , gave me time to process the information , couldn’t have asked for a better assistant manager to have helped me. Thank you. Mercedes, I hope you become a manager real soon. You definitely have the skills.

2024年5月22日
自発的なレビュー
Vodafone UK - Watford experience ロゴ

Vodafone UK - Watford experience からの回答

Hi Fitting-in,

Thanks for your review for Mercedes. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best, Vodafone Social Media team

5つ星のうち5の評価

Sabi

Sabi, Sabi, Sabi! This gentleman went above and beyond to help me recently in the Watford Harlequin store and I am extremely grateful. He helped me deal with a delicate issue professionally and in a very kind manner also. He has super knowledge and super customer service skills and I would happily recommend anyone to go and see him. It was also obvious to me that he provides lots of support to other members of the team during the course of my visit, which was really positive to see. Thank you Sabi.

2024年5月14日
自発的なレビュー
Vodafone UK - Watford experience ロゴ

Vodafone UK - Watford experience からの回答

Hey Michael,

Thanks for your amazing feedback regarding your experience with Sabi! We're so happy you had such a great experience and got the support you needed.

If you ever need our help in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Suvansh is a Very friendly and…

Suvansh is a Very friendly and knowledgeable asset to Vodafone he gave me a very good deal for my mobile phone and a good package for our broadband half the price we are paying with BT

2024年5月9日
自発的なレビュー
Vodafone UK - Watford experience ロゴ

Vodafone UK - Watford experience からの回答

Hi Linda,

Thanks for sharing your fabulous feedback for Suvansh. If you need any help in the future, please message us via:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Suvansh was Very helpful highly…

Suvansh was Very helpful highly recommend

2024年5月8日
自発的なレビュー
Vodafone UK - Watford experience ロゴ

Vodafone UK - Watford experience からの回答

Hi Caorl. Thank you for your review for Suvansh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Came into Watford today saw Suvansh for…

Came into Watford today saw Suvansh for sim replacement easy and smooth and happy with service

2024年5月7日
自発的なレビュー
Vodafone UK - Watford experience ロゴ

Vodafone UK - Watford experience からの回答

Hi Abdul. Thank you for your review for Suvansh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good information

I came to shop for information about devices I met the assistant Mercedes asked questions she was helpful for what I wanted to know

2024年4月23日
自発的なレビュー
Vodafone UK - Watford experience ロゴ

Vodafone UK - Watford experience からの回答

Hi Karim,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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