Rush was very kind and patient with my elderly mum who has Parkinson's disease. Great guy, experienced and explained everything very clear for my mum.
企業が回答しました
所在地
所在地を変更45 Cheese Lane, NN8 1EX Wellingborough, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Went in to renew our contracts last week Had Jordan as our assistant. He was helpful funny professional knowledgeable and nothing was too much trouble Went in today to collect and again he was amazi... もっと見る
企業が回答しました
Saffron from Wellingborough store was more than happy to help me with my data transfer from my old phone to my new one, she put me at ease following my negative experience with Northampton store. I wi... もっと見る
企業が回答しました
Our advisor for the last 2 Saturdays has been Jordan, we were with him for 2 hours each day whilst first choosing new phones and setting up our contracts and then this week to pick up our phones. He... もっと見る
企業が回答しました
企業情報
Vodafone UK - Wellingborough について
当該企業による記述
連絡先
45 Cheese Lane, NN8 1EX, Wellingborough, 英国
4.9
優良
256件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Raj was great sorted out new phone for…
Raj was great sorted out new phone for me and family. Thank you
2024年10月8日
自発的なレビュー
Vodafone UK - Wellingborough からの回答
Hi Usman,
This is such a great review for Raj. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very good experience in Vodafone Wellingborough
I had a very good experience in Vodafone Wellingborough. I had a phone in mind to purchase, and was listened to by Raj, who thoroughly recommended some options. I then purchased a phone and charger and went away with what I needed and all was well. This was quite in contrast to a visit I had made on a previous occasion to another branch (which in part was due to the fact that I arrived just before closing time) however that could have been handled much more graciously.
2024年9月3日
自発的なレビュー
Vodafone UK - Wellingborough からの回答
Hey Daniel, I'm really sorry to hear you had a poor experience on your previous visit to one of our stores. But it's great to see Raj was able to improve you opinion on your visit yesterday. I hope you're loving your new phone.
Thanks, The Vodafone Social Media team
Popped into Wellingborough branch and…
Popped into Wellingborough branch and was seen by Saffron and she was excellent helping us upgrade our broadband
2024年9月6日
自発的なレビュー
Vodafone UK - Wellingborough からの回答
Hey ,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
came to upgrade today as dropped my…
came to upgrade today as dropped my phone in water, good service from taya with getting it all sorted and im happy with my new phone. would recommemd taya
2024年9月5日
自発的なレビュー
Vodafone UK - Wellingborough からの回答
Hi christopher,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the good service Taya has given.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Had a fantastic experience with Taya…
Had a fantastic experience with Taya today, a young lady that knows her job inside out gave me a great deal on my daughters upgrade today well done Taya keep up the good work. Will definitely come back to Taya again when my upgrade is required.
2024年9月4日
自発的なレビュー
Vodafone UK - Wellingborough からの回答
Hi Tina,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with the deals Taya have given you.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Went into store to get sim card for my…
Went into store to get sim card for my son as he was starting school. Raj discussed the options and advised me on sim only offer I wasn't aware of which saved me money and time.
2024年9月2日
自発的なレビュー
Vodafone UK - Wellingborough からの回答
Hi Anamul. Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Raj helping you saving money on your plan.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Saffron in the Wellingborough branch…
Saffron in the Wellingborough branch could not have been more helpful, I came in with my dad who is a little confused with technology and she explained it in great detail to him and helped us no end, we ended up getting a phone for my mum too, overall it was a brilliant experience
2024年8月20日
自発的なレビュー
Vodafone UK - Wellingborough からの回答
Hello Claire,
It's great to hear about the positive experience which you had with Saffron. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Taya was incredibly helpful
Taya was incredibly helpful, came in for a new phone, she put me in the right direction, recommended all the bits and bobs to ensure my new phone journey goes smoothly also!
Real asset to the team! Thank you
2024年8月19日
自発的なレビュー
Vodafone UK - Wellingborough からの回答
Hi Charlea. Thank you for your review for Taya. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by saffron today
Served by saffron today - good service and very happy with my 2 new deals, good member of the team.
2024年8月19日
自発的なレビュー
Vodafone UK - Wellingborough からの回答
This is great to see Drak! Thanks for your awesome feedback.
All the best, The Vodafone Social Media team
Tay is fantasic we have dealt with her…
Tay is fantasic we have dealt with her a few times & remains polite & very helpful always getting the best possible deals.
2024年8月16日
自発的なレビュー
Vodafone UK - Wellingborough からの回答
Hello Mark,
Thanks for letting us know what an amazing job Tay did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Raj was great helping setting up our…
Raj was great helping setting up our new voxi sim card and getting us up and running.explain how it works and set up online accout
2024年8月12日
自発的なレビュー
Vodafone UK - Wellingborough からの回答
Hi Shipa,
It's great to hear about your recent experience and feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Went in with a problem with my phone…
Went in with a problem with my phone and saw a lovely gent called Karl who fixed the issues and updated it as a bonus, great service
2024年7月20日
自発的なレビュー
Vodafone UK - Wellingborough からの回答
Hi Sheila. Thank you for your review for Karl. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by taya today to get my new…
Served by taya today to get my new pixel 8 pro. Very good service,friendly and informative. Thank you
2024年7月20日
自発的なレビュー
Vodafone UK - Wellingborough からの回答
Hi Robert. Thank you for your review for Taya. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Got my new phone today with taya,good…
Got my new phone today with taya,good service and happy with my phone
2024年7月6日
自発的なレビュー
Vodafone UK - Wellingborough からの回答
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Went into store to query my bil and…
Went into store to query my bil and account payments. Was seen by gentleman Raj. He took his time to explain to me about the loan.
2024年7月1日
自発的なレビュー
Vodafone UK - Wellingborough からの回答
Hi Jason,
Thanks for the great feedback, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Karl
Karl. Wellingborough. A very, very long process of sorting out an account set up by another employee.
Karl went above and beyond, with good humour, and patience.
Thank you.
2024年7月1日
自発的なレビュー
Vodafone UK - Wellingborough からの回答
Hi David,
It's great to hear Karl was able to help you out. If you need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks again, Vodafone Social Media Team
Bad luck comes in 3's (Karl the hero)
Bad luck comes in 3's. Well two's hopefully. I lost two mobiles in 3 weeks. (Who does that right).
Karl at the Wellingborough branch is my saviour. What a fantastic bloke. A true credit to Vodafone, he absolutely gets customer service and went above and beyond to support me. He provided good trustworthy advice, he communicates very well by keeping me informed on the progress of my blocked sim. I urge Vodafone to nurture his customer care talents, he is a true gentleman and it must be recognised. Can't thank you enough. I have been with Vodafone for a decade now and it's Staff like Karl that make me remain a committed Vodafone user. If I could give 10 stars I would.
2024年6月10日
自発的なレビュー
Vodafone UK - Wellingborough からの回答
Hi Dean,
We really appreciate you taking the time to highlight what a great level of service you received. We're so sorry to hear about you losing your phone(s)! Thank you again for your 5 star feedback, we're delighted you got the help you needed and Karl went above and beyond.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Was served again by taya who is an…
Was served again by taya who is an absolute diamond, very helpful & sets up everything thing you need. Wouldn't go anywhere else
2024年6月8日
自発的なレビュー
Vodafone UK - Wellingborough からの回答
Hi Louise,
Thank you for your review. It’s great to hear of your positive experience with Taya. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
A very positive visit to the branch
Recently visited the wellingborough branch to enquire about using my phone abroad. Bradley was extremely helpful, checking my plan & even finding me a cheaper one with a phone upgrade. It was a relatively quick & totally painless experience due to the knowledge & customer service I received from Bradley. He is a credit to the branch.
2024年6月6日
自発的なレビュー
Vodafone UK - Wellingborough からの回答
Hey Sally,
We love to hear this! Thanks for taking the time to share this great review about your experience with Bradley.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The manager at the Wellingborough…the excellent Raj!
The manager at the Wellingborough store, Raj, was really helpful.
2024年6月3日
自発的なレビュー
Vodafone UK - Wellingborough からの回答
Hi Simon. Thank you for your review for Raj. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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