Vodafone UK - Weston super Mare レビュー 

84
TrustScore 5段階評価の5

4.8

43 High Street, BS23 1HD Weston Supermare, GB


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5つ星のうち5の評価

I decided tô commit tô the home Wi-Fi because Victoria manager helped me first with my issue on my phone that before no one could help me with. Só i bought sim card and Wi-Fi today. Very nice and Pro... もっと見る

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5つ星のうち5の評価

Needed some information about making phone calls to USA on my plan. I’m not at all technically minded and Ethan explained everything clearly and without being patronising! He also cut my bills in half... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service, very professional. Patient with us, as we had many questions with our upgrade. Helped with several technical issues due to lack of know how. Thank you the guys at Weston Super Mare.... もっと見る

企業が回答しました

5つ星のうち5の評価

I have been a customer of Vodafone for about 15 years, I have always received excellent first class service by whoever serves me. They are now like friends more than like salesman. I have never been... もっと見る

企業が回答しました


企業情報


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  • 43 High Street, BS23 1HD, Weston Supermare, 英国

4.8

優良

TrustScore 5段階評価の5

84件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(84)

過去12か月のレビュー数: 40,266

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5つ星のうち5の評価

Had an issue with my new iPhone 16 and…

Had an issue with my new iPhone 16 and Valentinas took so much time to fix the problems - nothing was too much trouble - excellent service - thanks very much!

2024年10月25日
自発的なレビュー
Vodafone UK - Weston super Mare ロゴ

Vodafone UK - Weston super Mare からの回答

Hi Deborah,

Thanks for your review for Valentinas. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Jaiden was very polite and helpful and…

Jaiden was very polite and helpful and sorted renewing my sim card in a very efficient manner...

2024年10月24日
自発的なレビュー
Vodafone UK - Weston super Mare ロゴ

Vodafone UK - Weston super Mare からの回答

Hi Paul. Thank you for your review for Jaiden. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Change of plan

Very easy, honest, helpful young man made it so easy and explained everything. Great service

2024年8月17日
自発的なレビュー
Vodafone UK - Weston super Mare ロゴ

Vodafone UK - Weston super Mare からの回答

Hey Andy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very pleasurable experience

Very pleasurable experience; a knowledgeable Jaiden indeed 🤪

2024年7月25日
自発的なレビュー
Vodafone UK - Weston super Mare ロゴ

Vodafone UK - Weston super Mare からの回答

Hi Marion,

Thanks for taking the time to review and sharing this feedback for Jaiden.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Jaiden

Jaiden
What a helpful and pleasant young man. I Had an issue with WhatsApp and he really didn’t need to help me but his kindness sorted it out for me.
Excellent service, Well done.

2024年7月18日
自発的なレビュー
Vodafone UK - Weston super Mare ロゴ

Vodafone UK - Weston super Mare からの回答

Hey,

Thanks for letting us know what an amazing job Jaiden did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

I have bad Internet connection

I have the worst Internet connection ever ! Awful service for 45 per month.
Every April I got higher bill so not recommend this Company.
I need to use somebody's Hotspot to use Internet!!
In two months I am leaving to SMARTY. it's cheap and good service.

2024年7月13日
自発的なレビュー
Vodafone UK - Weston super Mare ロゴ

Vodafone UK - Weston super Mare からの回答

Hi Meg,

If you're facing trouble, please message us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we'll get things looked into.

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Very helpful

Very helpful. Val was great!

2024年7月1日
自発的なレビュー
Vodafone UK - Weston super Mare ロゴ

Vodafone UK - Weston super Mare からの回答

Hi Andrew. Thank you for your review for Val. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Went into the Vodafone shop this morning and asked for help with some queries I had. Jake dealt with my problems very quickly, he has a very good manner, and has patience for us oldies, he was exactly the same when I bought my last phone. Recommend Jake, and the staff for their help.

2024年6月29日
自発的なレビュー
Vodafone UK - Weston super Mare ロゴ

Vodafone UK - Weston super Mare からの回答

Hi there Sue,

We're delighted you had such a great experience in store with Jake! Thank you for your review.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

I have been a customer of Vodafone for…

I have been a customer of Vodafone for about 15 years, I have always received excellent first class service by whoever serves me. They are now like friends more than like salesman. I have never been pressured into getting anything no I don’t want. I hope you will continue to employ the same kind of people to run your business.

Thank you very much

2024年6月27日
自発的なレビュー
Vodafone UK - Weston super Mare ロゴ

Vodafone UK - Weston super Mare からの回答

Hi Julia,

Thank you for your review. It's always great to hear positive feedback. If need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

Jaiden … Weston-super mare

Jaiden …. He’s amazing…. A star, please give him a pay rise! He deserves it ….. always helpful, knowledgeable and obliging…. Go Jaiden you are super

2024年6月27日
自発的なレビュー
Vodafone UK - Weston super Mare ロゴ

Vodafone UK - Weston super Mare からの回答

Hi Darren,

Thank you for your support and feedback. Enjoy the rest of your day!

Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

Excellent customer service

Excellent customer service from Jake, Weston super Mare store. Provided on outline of contracts specific to my individual needs plus other services if interest.

2024年5月23日
自発的なレビュー
Vodafone UK - Weston super Mare ロゴ

Vodafone UK - Weston super Mare からの回答

Hi Rachael11,

This is a great review for Jake. We’re glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Hoped for a face to face upgrade..I was…

Hoped for a face to face upgrade..I was not disappointed..Great service at the Weston super mare shop..Chloe was very knowledgeable and helpful..Thank you

2024年4月18日
自発的なレビュー
Vodafone UK - Weston super Mare ロゴ

Vodafone UK - Weston super Mare からの回答

Hi Andy, I'm glad to see Chloe offered such a great service today! Thanks, The Vodafone Social Media team

5つ星のうち5の評価

Ethan was very attentive and…

Ethan was very attentive and informative and felt he got me the best deal for my needs

2024年2月24日
自発的なレビュー
Vodafone UK - Weston super Mare ロゴ

Vodafone UK - Weston super Mare からの回答

Hi Michelle,

Thank you for your review. It’s great to hear of your positive experience with Ethan. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Jason was very helpful and attentive to…

Jason was very helpful and attentive to all my questions and needs pertaining to my new phone and contract I would definately recommend to firends and family

2024年2月21日
自発的なレビュー
Vodafone UK - Weston super Mare ロゴ

Vodafone UK - Weston super Mare からの回答

Hi Josh,

This is such a great review for Jason and lovely to hear that you'll recommend us. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Visited Vodafone today

Visited Vodafone today, seen Jake and Victoria, very helpful, wonderful service

2023年11月5日
自発的なレビュー
Vodafone UK - Weston super Mare ロゴ

Vodafone UK - Weston super Mare からの回答

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Had a problem with my Google account

Had a problem with my Google account, Victoria managed to restore password and create new account for my business

2023年11月4日
自発的なレビュー
Vodafone UK - Weston super Mare ロゴ

Vodafone UK - Weston super Mare からの回答

Hi James,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Jake was extremely helpful and…

Jake was extremely helpful and explained things very well,was really impressed with him .

2023年11月2日
自発的なレビュー
Vodafone UK - Weston super Mare ロゴ

Vodafone UK - Weston super Mare からの回答

Hey Ann,

Thanks for letting us know what an amazing job Jake did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Excellent service, can't fault it

2023年11月2日
自発的なレビュー
Vodafone UK - Weston super Mare ロゴ

Vodafone UK - Weston super Mare からの回答

Hey Paul,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Apple Watch resolution

I came into store to sort out the really bad experience I had online when trying to order an Apple Watch.

Jason appreciated I was very short on time, due to being at work and worked swiftly and calmly to resolve my issues and we managed to get my order processed.

Super happy in the end and got it all sorted with the help from the colleague in store. Thanks Jason

2023年10月12日
自発的なレビュー
Vodafone UK - Weston super Mare ロゴ

Vodafone UK - Weston super Mare からの回答

Hi Jay,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great service very helpful advice

2023年10月9日
自発的なレビュー
Vodafone UK - Weston super Mare ロゴ

Vodafone UK - Weston super Mare からの回答

Hi Ruth,

Thanks for your kind words and taking your time to share the experience

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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