Called into Vodafone Workington today with problems with my phone was seen by Emily. She spent over an hour troubleshooting and attempting to get to root of problem.Even contacted Samsung and talked... もっと見る
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4 Ivison Lane, CA14 3DY Workington, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Called into Vodafone Workington today with problems with my phone was seen by Emily. She spent over an hour troubleshooting and attempting to get to root of problem.Even contacted Samsung and talked... もっと見る
企業が回答しました
I visited the Vodafone store today with my mother to see if we could get her sorted out with a long overdue new phone. Shes not always confident with technology but M Jay really took the time to under... もっと見る
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M-Jay was brilliant with helping me get a new phone sorted after my previous one broke down. Great customer service skills and has made everhthimg very easy.
企業が回答しました
Just upgraded my phone at Vodafone Workington store. Store assistant Aaron was very helpful and efficient and I had my new phone and contract without any fuss or delay. Although it's day one I think i... もっと見る
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当該企業による記述
4 Ivison Lane, CA14 3DY, Workington, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Thank you to Jack and Ollie for such exemplary customer service and for being patient with me in making the right decision and for going that extra mile
A huge big thank you

Vodafone UK - Workington からの回答
From the moment we walked into the Workington store, Jack was welcoming and very informative. I'm not very tech savvy, so Jack answered all the questions I had in a very understandable way, unlike a member of staff in the EE shop, who was quite condescending.
I am totally happy with the deal I got and have already swapped one of my children's phones over to Vodafone as well

Vodafone UK - Workington からの回答
Connor has provided excellent service today, helping me to choose a new phone and was clear and concise. Very friendly service. Thank you to Connor I am one happy customer.

Vodafone UK - Workington からの回答
Jack in the Workington store went above and beyond today, his customer service was excellent, a really great lad who I would certainly recommend to anyone that wanted to sign up with Vodafone.

Vodafone UK - Workington からの回答
Fantastic service from Connor and Jack today they set myself and my mum up with a new phone and contract saving us some money on our monthly bills.
They were both knowledgeable and friendly

Vodafone UK - Workington からの回答
I went to Vodafone, Workington to switch from EE and have to say the service was simply fantastic.
There were 3 members of staff who all pitched in with parts of my visit, all who were very friendly and very knowledgeable. They worked to get me and subsequently my partner the best possible deals, even advising us of the best places to go to get the best prices for our old phones.
This is what customer service should be, in what can be a confusing area for many people. All 3 are a credit to Vodafone.

Vodafone UK - Workington からの回答
Thank you very much to Jack and Connor whom were both knowledgeable and had a good advice. Phone and apps all set up quickly and with no issues

Vodafone UK - Workington からの回答
Very helpful and friendly served ish and Connor

Vodafone UK - Workington からの回答
The staff are all great and very helpful. Super satisfied with the level of service. Thank you.

Vodafone UK - Workington からの回答
Excellent service provided by Aaron. Very helpful & knowledgable on all aspects of Samsung products.
Rating 11/10....

Vodafone UK - Workington からの回答
Nothing but helpful from arrrron in the workington shop very helpful plesent and friendly. The person on the chat on helpline yesterday was amazing.

Vodafone UK - Workington からの回答

Vodafone UK - Workington からの回答
Brilliant help and service from the whole team when I came in with an issue. Initial issue had been made worse by online support, but the team at Workington sorted it out for me

Vodafone UK - Workington からの回答
Highly recommend Workington store, the staff are very pleasant and helpful. They really know their stuff and can explain very technical issues in a language an older none technical person as myself can easily understand. So thank you so much for making my first experience as a new Vodafone customer so welcoming.

Vodafone UK - Workington からの回答
I was helped by Aarron and Emily in store and they were both fantastic. I have moved from being with o2 for over 20 years to Vodafone due to the offers being better. I am really happy with my new phone and the level of service from the staff in the store. Aarron helped set up my new phone and he was very knowledgeable and patient with me. I would recommend Vodafone purely due to the service I received from the staff in the store.

Vodafone UK - Workington からの回答
Amazing help from Aarron nice just being able to talk to someone in person

Vodafone UK - Workington からの回答
Excellent service from Emily pleasant staff and very efficient and worthy of a payrise

Vodafone UK - Workington からの回答
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