Vodafone UK - Worthing レビュー 

224
TrustScore 5段階評価の5

4.8

14 Montague Street, BN11 3HA Worthing, GB


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5つ星のうち5の評価

I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... もっと見る

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5つ星のうち5の評価

Called in as my phone was due for an upgrade. Introduced to very helpful Georje who talked me through my options and found me an excellent deal with the help of Lana who was also training up Harry. Gr... もっと見る

企業が回答しました

5つ星のうち5の評価

The member of staff, think her name was Heidi, with the help of another advisor talk me through the positives of my phone update. Even saying it might be more beneficial and money saving to come back... もっと見る

企業が回答しました

5つ星のうち5の評価

Marley and Gorje were extremely helpful in the store! Helped me with a very good broadband deal and it was a very smooth and easy experience from beginning to getting the broadband all set up and work... もっと見る

企業が回答しました


企業情報


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  • 14 Montague Street, BN11 3HA, Worthing, 英国

4.8

優良

TrustScore 5段階評価の5

224件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(224)

過去12か月のレビュー数: 42,756

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5つ星のうち5の評価

Finley helped me out and managed to…

Finley helped me out and managed to cancel a scam app charging me £15 a week, thank you!

2024年5月9日
自発的なレビュー
Vodafone UK - Worthing ロゴ

Vodafone UK - Worthing からの回答

Hi Josh,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Wouldn't recommend anyone more

The whole team at Worthing are amazing. Ben and Megan are always available to help and have sorted so many issues that we've had. Couldn't recommend them enough

2024年5月9日
自発的なレビュー
Vodafone UK - Worthing ロゴ

Vodafone UK - Worthing からの回答

Hi Hannah,

Thank you for taking the time to review and sharing this feedback for Ben and Megan.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Came in to buy a phone and Finley was…

Came in to buy a phone and Finley was very helpful and patient with what I wanted. Thank you very much!

2024年5月7日
自発的なレビュー
Vodafone UK - Worthing ロゴ

Vodafone UK - Worthing からの回答

Hi John,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Finley was very helpful

Finley was very helpful, superstar! Others too, thank you!

2024年5月7日
自発的なレビュー
Vodafone UK - Worthing ロゴ

Vodafone UK - Worthing からの回答

Hi Nicola,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Good service

The staff were very helpful and friendly. They gave me good advice, and Finley helped get me a phone that was suitable for me.

2024年4月26日
自発的なレビュー
Vodafone UK - Worthing ロゴ

Vodafone UK - Worthing からの回答

Hi Sue,

We're so glad you had such a positive experience! Thanks for your feedback.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Amazing service from Megan she sorted a…

Amazing service from Megan she sorted a deal out for me on my home broadband and mobile saving me a few £ In the process

2024年5月3日
自発的なレビュー
Vodafone UK - Worthing ロゴ

Vodafone UK - Worthing からの回答

Hi Gerald,

Thanks for your great review!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Class service

Very entertaining service today from Lana and Aidan, got a new phone in store same day

2024年5月1日
自発的なレビュー
Vodafone UK - Worthing ロゴ

Vodafone UK - Worthing からの回答

Hi Michael,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service

Ben was excellent. He understood what I wanted and found me the best deal for a new contract. Very knowledgeable and friendly. I have notice while in the shop how the staff is so pleasant and helpful to the customers and very patient, too.
Ben and his team are definitely a great asset to Vodafkne and hope to visit them at the shop in Worthing very soon. Thank you to Ben and his team

2024年4月25日
自発的なレビュー
Vodafone UK - Worthing ロゴ

Vodafone UK - Worthing からの回答

Hi there,

It's great to hear your feedback, thank you for taking the time to leave us a review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Fabulous!

Friendly, polite and very efficient!! Thank you, Megan. X

2024年4月25日
自発的なレビュー
Vodafone UK - Worthing ロゴ

Vodafone UK - Worthing からの回答

Hi Caroline,

Thank you for your amazing review! It's great to hear what a positive experience you had with Megan.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Lovely team in the Worthing Vodafone…

Lovely team in the Worthing Vodafone shop. Finley has helped us over the last two days transfer all the data from my old phone to my new one, then did the same for my son today. He was so helpful and lovely with our 14 year old son. Thanks, Finley!

2024年4月18日
自発的なレビュー
Vodafone UK - Worthing ロゴ

Vodafone UK - Worthing からの回答

Hi Emma,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing service from Fin he got me a…

Amazing service from Fin he got me a new device and hone broadband and still saved me money

2024年4月17日
自発的なレビュー
Vodafone UK - Worthing ロゴ

Vodafone UK - Worthing からの回答

Hi Ann,

This is lovely feedback for Fin. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.

Thanks again,
Vodafone Social Media team


All the best,
Vodafone Social Media team

5つ星のうち5の評価

Lana at Worthing branch was great

Lana at Worthing branch was great. She was helpful, clear and patient.
Thank you Lana!

2024年4月14日
自発的なレビュー
Vodafone UK - Worthing ロゴ

Vodafone UK - Worthing からの回答

Hi Mirna. Thank you for your review for Lana. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

What a great service from Mya

What a great service from Mya, she kept apologising for the systems taking long to respond, she was so interactive during the process.

2024年4月13日
自発的なレビュー
Vodafone UK - Worthing ロゴ

Vodafone UK - Worthing からの回答

Hey, thanks for the awesome feedback for Mya.
All the best, The Vodafone Social Media team

5つ星のうち5の評価

The staff are top quality

The staff are top quality , myself and my partner have had many issues with our accounts over the years no fault of Vodafone however the staff have delt with and gone above and beyond to fix the issues and we leave happy everytime.. special mention to Ben ,meg and the team

2024年4月12日
自発的なレビュー
Vodafone UK - Worthing ロゴ

Vodafone UK - Worthing からの回答

Hi Tom,

Thanks so much for leaving this great feedback! We're delighted to hear about your positive experience and are so happy you consistently receive a great service.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Lana at the Worthing Store is excellent. Changing up my mums iPad for something better suited was easy and actually an enjoyable experience with much laughter.
Lana also found a way better deal on her current broadband - so this was thrown in for good measure. 5 stars

2024年4月10日
自発的なレビュー
Vodafone UK - Worthing ロゴ

Vodafone UK - Worthing からの回答

Hi Gats,

This is an amazing review for Lana. It's great to hear you found the best option for you and your mum when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

I came in for an upgrade and Lana and…

I came in for an upgrade and Lana and Aidan were very helpful and efficient.

2024年3月20日
自発的なレビュー
Vodafone UK - Worthing ロゴ

Vodafone UK - Worthing からの回答

Hi Keeley,

Thanks for taking your time to leave this feedback for Lana and Aidan. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Megan lovely lady very helpful and…

Megan lovely lady very helpful and knowledgeable

2024年3月14日
自発的なレビュー
Vodafone UK - Worthing ロゴ

Vodafone UK - Worthing からの回答

Hi Mal,

Thanks for your 5-star review for Megan. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Highly recommended best customer service

Highly recommended best customer service

2024年3月12日
自発的なレビュー
Vodafone UK - Worthing ロゴ

Vodafone UK - Worthing からの回答

Thanks for the great feedback Sepehr. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

5つ星のうち1の評価

14 Montague Street

14 Montague Street, Worthing, Vodafone Store: An elderly gentleman visited the store to replace his SIM card due to poor eyesight at 89. Despite the replacement, his phone continued to display "insert SIM" for a week. Advised to contact Talk Mobile, he visited the store three times, receiving the same unhelpful response from Vodafone staff. Today, the cleaner discovered the SIM was inserted upside down, fixing the issue and restoring functionality to the phone.

2024年2月23日
自発的なレビュー
Vodafone UK - Worthing ロゴ

Vodafone UK - Worthing からの回答

Hi Rob,

Thanks for taking the time to leave your review. We always strive to improve in every part of our business and receiving feedback will help us to achieve this. If there is anything that we can help you with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Upgrades and new devices

Over the past couple of weeks Megan has been incredibly helpful setting my Dad up with a new plan and myself with a new iPhone 15 and an iPad that has been in desperate need of an update.
Brilliant service from start to finish in a friendly atmosphere.

2024年2月19日
自発的なレビュー
Vodafone UK - Worthing ロゴ

Vodafone UK - Worthing からの回答

Thanks for your awesome feedback for Megan. It's great to see they made upgrading such a pleasure. Hope you're loving your new devices Jessi!
Thanks, The Vodafone Social Media team

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