Vodafone UK - Wrexham レビュー 203

TrustScore 5段階評価の5

4.9

48 Hope Street, LL11 1BB Wrexham, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

We are a forgotten community! Half way between two cities - Chester and Wrexham - we have a mobile signal which flops between "1 bar" and "no service". My phone is virtually useless for voice commun... もっと見る

企業が回答しました

5つ星のうち5の評価

Jodi talked me through my options in changing my phone & broadband package ~ she was fully conversant with the different handset capabilities & presented everything in a friendly & understandable ma... もっと見る

企業が回答しました

5つ星のうち5の評価

I lost my phone whilst on holiday and was trying over several phone calls either Vodafone to sort the issue, I was advised to go to a shop as the issue could not be sorted over the phone for some reas... もっと見る

企業が回答しました

5つ星のうち5の評価

Called in at Voderfone Wrexham today and was served by Jack. He was fantastic, very patient and knowledgeable. He was also very polite. Thanks Jack.

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

203件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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5つ星のうち5の評価

Voderfone Wrexham? Ask for Jack.

Called in at Voderfone Wrexham today and was served by Jack. He was fantastic, very patient and knowledgeable. He was also very polite. Thanks Jack.

2026年6月2日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Joan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち3の評価

We are a forgotten community

We are a forgotten community! Half way between two cities - Chester and Wrexham - we have a mobile signal which flops between "1 bar" and "no service". My phone is virtually useless for voice communications. Very frustrating for visiting trades people and residents who work from home. This is a problem that has been with us for many years. Please do something. Helpful. Very soon.

2026年5月27日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey John,

I’m really sorry to hear about the poor mobile signal you’ve been experiencing in your area — I completely understand how frustrating this must be, especially if it’s been ongoing for such a long time and is affecting both residents and visitors.

From what you’ve described, the fluctuating signal between “1 bar” and “no service” suggests there may be limited coverage or capacity challenges in your location. This can sometimes be impacted by factors such as distance from masts, local terrain, or increased demand in the area.

We absolutely appreciate how important reliable service is, particularly for those working from home or relying on their phones for day-to-day communication.
What you can do

Check our coverage map to confirm expected service levels in your area
Enable WiFi Calling (if available on your device) to help with voice calls when signal is weak
Try manually selecting available networks to see if service improves

Next steps
If this issue has been persistent and significantly impacting you, we’d like to take a closer look and raise this with our network team.
You can contact our team directly via:

LiveChat: vodafone.uk/2LCJiTm
Or reach out to us on social media so we can investigate further and raise a case if needed

If you’d like this logged as a formal complaint, please contact our Social Media team on Facebook at vodafone.uk/2Fpnah2, and they’ll be happy to assist.

We understand this isn’t the experience you expect from us, and we appreciate you taking the time to let us know.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Although a Manchester City fan…

Although a Manchester City fan excellent as usual top man

2026年5月23日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jodi talked me through my options in…

Jodi talked me through my options in changing my phone & broadband package ~ she was fully conversant with the different handset capabilities & presented everything in a friendly & understandable manner.
I've had a Vodafone contract since Feb 2002 & believe Jodi had been a staff member since before this date.
I hope she stays around for my next upgrade!!

2026年5月21日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Evans,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very good service

Very good service

2026年5月19日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I lost my phone whilst on holiday and…

I lost my phone whilst on holiday and was trying over several phone calls either Vodafone to sort the issue, I was advised to go to a shop as the issue could not be sorted over the phone for some reason. I went tho the Wrexham branch and was served by Melissa who was so helpful and knowledgeable and sorted the issue, and new contracts out within 20 minutes, she also charged my phone me and ensured everything was working before we left and explained everything really well. Would go to the shop again after this experience

2026年5月17日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The member of staff was well informed

The member of staff was well informed, suggested several options, and didn’t use hard sell tactics.

2026年5月6日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Nick,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant

Brilliant, informative and got us a good deal. Thank you!

2026年5月6日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Janice,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing staff and very friendly

2026年5月5日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant service from jack today

2026年5月5日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Philip,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very good service

Very good service

2026年4月29日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Simon,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing service in Vodafone Wrexham

Amazing service in Vodafone Wrexham! Would highly recommend

2026年4月27日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Verity,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Informative and gentle with the…

Informative and gentle with the elderly... excellent service.

2026年4月27日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Happy with all 😎

Very good service and helpful information about my new phone

2026年4月27日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Karen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful and kind people

Very helpful and kind people

2026年4月16日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Sharon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jack was helpful getting me my new…

Jack was helpful getting me my new phone and set it up for me

2026年4月14日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hi Pat , thank you so much for your wonderful review and the amazing support you’ve shown for Jack it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jack helped transferring my data and…

Jack helped transferring my data and set up my new phone, also was helpful getting the a new phone and a tablet

2026年4月2日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Laura,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

5つ星のうち5の評価

The changeover from EE to Vodafone went…

The changeover from EE to Vodafone went through smoothly. It was managed
by vodafone. The staff at Vodadone's shop in Wrexham are very helpful and
Technically sound.

2026年3月9日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Ailish
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful assistance from a most…

Very helpful assistance from a most competent and patient and friendly member of staff

2026年3月12日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Paula,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jack helped me with my data transfer…

Jack helped me with my data transfer and got me a grest deal on a nee tablets when i go to the caravan

2026年3月9日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Denis,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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