I had a great experience with Rachel in store. My phone wasn’t working properly, and Rachel was incredibly helpful, patient and understanding. She took the time to explain everything clearly and help... もっと見る
企業が回答しました
18A The Birtles Civic Centre, Wythenshawe, M22 5RF MANCHESTER, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I had a great experience with Rachel in store. My phone wasn’t working properly, and Rachel was incredibly helpful, patient and understanding. She took the time to explain everything clearly and help... もっと見る
企業が回答しました
I came in yesterday as my phone had broken but I was with another phone provider and Rachel and Jake helped me set up another contract, they were so helpful I had no idea where to start. Then I came b... もっと見る
企業が回答しました
Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.
企業が回答しました
Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... もっと見る
企業が回答しました
当該企業による記述
18A The Birtles Civic Centre, Wythenshawe, M22 5RF, MANCHESTER, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I came in yesterday as my phone had broken but I was with another phone provider and Rachel and Jake helped me set up another contract, they were so helpful I had no idea where to start. Then I came back in today as I wanted to order the new iPhone 18 pro max which they helped me switch over. Great service.

Vodafone UK - Wythenshawe からの回答

Vodafone UK - Wythenshawe からの回答
I had a great experience with Rachel in store. My phone wasn’t working properly, and Rachel was incredibly helpful, patient and understanding. She took the time to explain everything clearly and helped me upgrade my phone at a great price.
Rachel is always polite, trustworthy and genuinely helpful. She has excellent knowledge of all areas of the contracts and makes everything easy to understand without any pressure. I really appreciate her customer service and would highly recommend her to anyone needing help with their phone or contract. ⭐⭐⭐⭐⭐

Vodafone UK - Wythenshawe からの回答
The staff are very friendly helpful polite and take care of my needs while instore

Vodafone UK - Wythenshawe からの回答

Vodafone UK - Wythenshawe からの回答
Absolutely amazing member of staff and very helpful.

Vodafone UK - Wythenshawe からの回答
Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website
We cannot thank him enough for the patience and help he showed us over the 3 visits we had to make due to a mistake the call centre had made

Vodafone UK - Wythenshawe からの回答

Vodafone UK - Wythenshawe からの回答
I was seen by Nathan who was extremely helpful talked me through everything i needed to know!! Excellent service and extremely nice staff.

Vodafone UK - Wythenshawe からの回答
Racheal, Sam and Nathan, each were superstars today. Racheal especially was very knowledgeable and provided lots of helpful advice. No stone was left unturned during my mid-device plan upgrade with trade in. I was made to feel very welcome and they couldnt have been more helpful. This is what Vodafone customer experience is all about.

Vodafone UK - Wythenshawe からの回答
Sam, Jake and Rachel are welcoming, friendly and patient! Took my new phone in to the store today to transfer my ESIM and physical SIM. Not a quick process but they all helped me get sorted.
Sam, Jake and Rachel are a credit to Vodafone!

Vodafone UK - Wythenshawe からの回答
Attende Vodafone phone shop, the service was second to none 10/10
Thank you

Vodafone UK - Wythenshawe からの回答
Very cooperative staff and it was nice experience

Vodafone UK - Wythenshawe からの回答
The experience was really great , stuff was very helpful

Vodafone UK - Wythenshawe からの回答
Jake and Rachael have been nothing but fantastic, kind , considerate and gone above and beyond for me on both visits to the shop recently. They have sorted all my problems out with ease and a friendly vibe. Could not recommend them both enough.

Vodafone UK - Wythenshawe からの回答
Jake’s customer service was impeccable today, he helped me with every question, and he searched for everything I needed and wanted and was very helpful
10/10

Vodafone UK - Wythenshawe からの回答

Vodafone UK - Wythenshawe からの回答

Vodafone UK - Wythenshawe からの回答
Jake the shop manager has gone above and beyond to help me and my daughter. He was very patient, kind and considerate. Keep it up jake

Vodafone UK - Wythenshawe からの回答
Very professional and knowledgeable, felt well looked after

Vodafone UK - Wythenshawe からの回答
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