I came in in a fluster on a Friday evening 45 mins before closing, after my phone had given up on reading its SIM card and i had a big journey ahead. The staff were very patient with me and took care... もっと見る
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29/30 Parliament Street, YO1 8RS York, GB
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I came in in a fluster on a Friday evening 45 mins before closing, after my phone had given up on reading its SIM card and i had a big journey ahead. The staff were very patient with me and took care... もっと見る
企業が回答しました
Hannah was the best sales person I have ever met in Vodafone ( I have been with VF for 20 years … & not always been complimentary). However, Hannah put all that right. She was extremely amazing with m... もっと見る
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Hannah from Vodafone in your was wonderful. She was respectful knowledgeable and human. She gave me the time and space to make decisions. She didn’t assume knowledge. She was a breath of fresh air! Th... もっと見る
企業が回答しました
Jay at the York store was helpful and friendly. He gathered information to help me decide what to do and quickly resolved a problem with my phone. I had been considering switching providers but afte... もっと見る
企業が回答しました
当該企業による記述
29/30 Parliament Street, YO1 8RS, York, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Visited the York store to upgrade my son’s phone, we were served by Hannah who was very helpful and friendly and sorted everything that we needed. Hannah pointed out that an upgrade on my plan was also available and whilst I didn’t feel I needed a new phone she found me a new plan that was a good deal for me.

Vodafone UK - York からの回答
Called into theYork branch yesterday to ask advice on upgrading from PAYG. Hannah was very helpful in understanding my requirements and then finding me a great deal. The process was straightforward and Hannah made it simple and easy. Would thoroughly recommend visiting this branch, thank you.

Vodafone UK - York からの回答
Was very busy in store today and needed to wait in a queue, however this lovely girl was getting through lots of customers and sorted out my issue very efficiently. I even got an upgrade which is something i thought would be too expensive for me, but she found a good deal. Her name was Sally and as I was leaving I told the other customers that she was a star!

Vodafone UK - York からの回答
Hannah made my visit to the York branch worthwhile!
Having had a very unsatisfactory previous visit was pleased to receive first class service from Hannah. She knows her stuff and is polite, friendly, approachable and loves parsips!

Vodafone UK - York からの回答
Hannah at the York branch was very helpful at sorting me a new phone out at a better deal than I was on

Vodafone UK - York からの回答
WiFi 7 is a nightmare. My brand new Honour Magic V3 isn't compatible with it so now I spend most the time using my mobile data.
All the solutions in the router settings don't work. Even the dedicated 5ghz and 2.4ghz networks still run on wifi 7.
So now I'm stuck with useless broabad

Vodafone UK - York からの回答
So helpfull loads of patience fir me and clear explanation of everything thank you so much Hannah

Vodafone UK - York からの回答
No broadband from last 2weeks spend 10h on phone and ....steel no broadband

Vodafone UK - York からの回答
If I could have given them zero stars I would. Tried to move my broadband from Sky to Vodafone unsuccessfully. Orders have failed and cancelled over 4 times, I have 3 routers at my property in which none can be activated through my ONT. We have no Wi-Fi in the property currently and all the help we get is we can re-place the order for you with no explanation to the previous issue. I would avoid at all costs and not listen to any advise they give. We were recommended to cancel our Sky subscription to only be let down repeatedly. One of the worst providers I have ever encountered. Feel extremely let down and angry with the experience!

Vodafone UK - York からの回答
I’ve been with this company for 25 yrs and they are usually very good but just lately they’ve become lazy and think they can threaten you with crap like putting you on calls only cause you pay a day late . Well wake up vodaphone there are loads of other mobile companies out!!!!!!so sort your bloody selfs out or I’m off to Tesco ?? U might think ur the best out there but ur not start reading some of your reviews you have become big rich and greedy like most other companies wake up!!!!!!!!!

Vodafone UK - York からの回答
Thank you to Hannah! Our christmas angel! So helpful and very knowledgable.

Vodafone UK - York からの回答
Luke was amazing, such a great member of the team. Went the extra mile to sort out our business contract renewal.
Thanks Luke

Vodafone UK - York からの回答
Hannah was very helpful, bright and willing to go the extra mile. She's definitely an asset to the branch.

Vodafone UK - York からの回答
Hannah in the Vodafone shop in York solved a tricky technical problem arising out of criminals hacking into my Vodafone account on my iPhone. She restored system integrity and everything now working satisfactorily. Well done Hannah and Thankyou Vodafone. ( I’ve been a customer for over 20 years and will be staying) ……..

Vodafone UK - York からの回答
Hannah and Edward listened to what we wanted and worked tirelessly to find the best fit that they could for us. They were cheerful and professional throughout

Vodafone UK - York からの回答
Nick the store manager was the guy that looked after me in upgrading my phone, wow! What a guy. So friendly and helpful, going above and beyond to make sure I was happy with my new contract and phone. This is definitely the type of customer service I like, he is a credit to Vodafone. Well done sir! Well done.

Vodafone UK - York からの回答
after sendind my messages for 45 mins to vodafone ref tana who could not help me , i have been waiting for my free gift or £135 and not got it , i have paid over £160 in for my internet , witch thay should have sent me a long time ago , KEEP WELL AWAY FROM VODAFONE

Vodafone UK - York からの回答
We had a complicated situation trying to renegotiate contracts for four different phones (ours and our children’s). Hannah immediately understood what we were trying to achieve and came up with helpful solutions to save us money on our overall bill. She was friendly and we felt confident that she finding us the best solution.

Vodafone UK - York からの回答
Miko was Everything vas great about them

Vodafone UK - York からの回答
Hannah was so helpful (unlike the man from curry’s) she was kind and got us the best deals possible. She was very friendly and happy, always in a good mood. I couldn’t of had a better person.

Vodafone UK - York からの回答
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