Tech support has improved dramatically over the past few years. It used to be that a support request would take days - especially over weekends. Now, it's being addressed within a couple of hours or o... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The service and support I get from vps.net could serve as an example for may others in their field. Quick response to technical or business questions and reliable operation of my services. Great partn... もっと見る
I needed to access our DNS servers to install a TrueShield by a third party security service. I submitted a case with VPS.net for instructions to locate the DNS Server. In less than minutes, we... もっと見る
企業が回答しました
As the ticket progressed the support person took less and less responsibility for the challenge at hand. To the point of becoming argumentative. My entire setup was ordered and configured as per yo... もっと見る
企業が回答しました
企業情報
当該企業による記述
VPS.net is the original VPS cloud, providing high availability VPS web hosting to customers in the UK and USA.
連絡先
VPS.NET, 517 W. 100 N. SUITE #225, PROVIDENCE, , UT 84332, Utah, 米国
- +1-435-213-2498
- sales@vps.net
- www.vps.net
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Planned Downtime during business hour
Planned Downtime during business hour. Second time this year. moving server from canada to USA without reasonnable delay. Really? Couldn't be worst.
The fast and good help
Amazing Service
Almost immediate response to an issue with my VM. Amazingly helpful and I was up and running within 30 minutes. I have used VPS for nearly 10 years and have always been amazed at such good service in todays world.
I got no help at all
I got no help at all, that's what the ticket was all about. In general I'm pleased with the vps.net service, but this time you struck out.
Great service
Efficient and reliable
The problem was resolved immediately!
We have been with this company for more that 7 yearse…
We have been with this company for more than 7 years and the ride has always been smooth. About a week ago there was an issue which actually I believe it to be some confusion, well, after communicating the situation to their fantastic technical department the issue was corrected satisfactory. They even went out of their way and credited our company with a 50 dollar credit which is very nice and professional on their part. If you want a solid platform with professional people this is it. Thanks again VPS.NET. Ladera Communications will always be your customer.
VPS great servers, better support
I really love working with VPS for 2 reasons besides the servers being reliable...chat support typically will be there in 5 or max 10 minutes, and when there is a problem they help you find a solution. Most hosting providers tell you to talk with your developer and find the solution. Have used VPS.net for a number of years now and am very happy, it is worth the slightly higher price due to their support.
I was able to correct the situation…
I was able to correct the situation quickly by simply rebooting the server.
We pay a premium for our VPS…
We pay a premium for our VPS specifically to avoid IP address problems. It's frustrating that after several years of service, VPS.net is now requiring us to change our IP address, leaving us no other option.
10+ years of happiness
Nice company very supporting team
Thank you very much!
A successful experience
Thank you for assisting me with my issue. Always a prompt and successful resolution.
Problem Solvers
They were very professional in the way the problem was resolved on what they could fix on their system. I have never had a problem over the years, that they didn't give me great timely service.
Generally prompt
Generally prompt, helpful and effective suport. Just one tech eng was a bit unclear and had to clarify - assumed I had more tech savvy than I do maybe!
Trustpilot エクスペリエンス
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
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