Tech support has improved dramatically over the past few years. It used to be that a support request would take days - especially over weekends. Now, it's being addressed within a couple of hours or o... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The service and support I get from vps.net could serve as an example for may others in their field. Quick response to technical or business questions and reliable operation of my services. Great partn... もっと見る
I needed to access our DNS servers to install a TrueShield by a third party security service. I submitted a case with VPS.net for instructions to locate the DNS Server. In less than minutes, we... もっと見る
企業が回答しました
As the ticket progressed the support person took less and less responsibility for the challenge at hand. To the point of becoming argumentative. My entire setup was ordered and configured as per yo... もっと見る
企業が回答しました
企業情報
当該企業による記述
VPS.net is the original VPS cloud, providing high availability VPS web hosting to customers in the UK and USA.
連絡先
VPS.NET, 517 W. 100 N. SUITE #225, PROVIDENCE, , UT 84332, Utah, 米国
- +1-435-213-2498
- sales@vps.net
- www.vps.net
4.5
優良
423件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good services.
2023年5月23日
自発的なレビュー
VPS.NET からの回答
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
VPS.NET からの回答
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
They billed me twice
They billed me twice and the live chat told me to make a ticket and now I have to wait for the ticket people to respond. I dont even see two vps services on my panel so why would I be billed twice for two different amounts.
2023年5月18日
自発的なレビュー
VPS.NET からの回答
Hi Luke! Thanks for letting us know about your experience and I'm sorry you've not received a reply to your issue.
Please reach out to us directly at client-escalations@uk2group.support so we can discuss this and help with a way forward.
great support
2023年5月14日
自発的なレビュー
VPS.NET からの回答
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
VPS.NET からの回答
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
VPS.NET からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Worst VPS hosting. Don't use them.
The worst VPS hosting I have ever used (and I have used and still use a lot).
I registered with themabout 2 years ago and had more then 10 servers with them at some point.
1. Activation took more then 3 days
2. Scaling up and down didn't work so had to work with support a lot to make them fix their bugs
3. They constantly disable your account if you don’t login.
4. At some point they said 'ups, we accidently removed a server' so I lost all my VPSs at the time. Luckily I only decided to keep 2 and had backups to migrate the rest to a better hosting because of the #5...
5. A month ago they decided to remove some servers again. This time they sent an email about it. I asked them to help with taking a snapshot and to migrate myVPSs to their new environment.
After not doing it for over a week the deadline for migration was reached and they only said sorry that they didn't do it.
Don't fall into their trap of giv8ng you credits as you will lose more time with them or just run disposable servers that you can afford to lose.
2023年5月1日
自発的なレビュー
VPS.NET からの回答
Hello, Thanks for letting us know about your experience. Please reach out to us directly on client-escalations@uk2group.support so we can discuss and help you with your VPS.
VPS.NET からの回答
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
The support technician was incredibly…
The support technician was incredibly helpful.
2023年4月18日
自発的なレビュー
VPS.NET からの回答
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
perfect chat
2023年4月12日
自発的なレビュー
VPS.NET からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The account is closed for no reason
2023年3月25日
自発的なレビュー
VPS.NET からの回答
Hello and thank you for reaching out and leaving this review. Please feel free to contact us at "client-escalations@uk2group.support" so we can help understand what has happened and help activate it.
Exceptional Support from Kais: A Job Well Done!
I recently had the pleasure of working with Kais and I must say, I am thoroughly impressed with the level of support he provided. From start to finish, Kais went above and beyond to ensure that all of my needs were met and that I was satisfied with the service I received. His attention to detail, responsiveness, and expertise were truly exceptional. I cannot recommend Kais enough and am grateful for the outstanding support he provided. Thank you, Kais, for a job well done!
2023年3月13日
自発的なレビュー
VPS.NET からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The staff at UK2 are very helpful with…
The staff at UK2 are very helpful with support on using technical upgrades.
2023年3月6日
自発的なレビュー
VPS.NET からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Andrew sedun
Andrew sedun , made my life easier, he is very cooperative and clearly advising for the best practices , even i had too many question , he answered each and everyone
2023年3月4日
自発的なレビュー
VPS.NET からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Quick, friendly and helpful
Quick, friendly and helpful response(s). Couldn't ask for more.
2023年2月21日
自発的なレビュー
VPS.NET からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I had a problem with my name servers…
I had a problem with my name servers after a domain transfer. The tech made the changes to the control panel that allowed the domain to operate properly.
2023年2月16日
VPS.NET からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Pharmacy doing wrong calculation on Co…
Pharmacy doing wrong calculation on Co pay and not providing bill. A detailed bill should be given to customer.
2023年1月20日
自発的なレビュー
VPS.NET からの回答
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
The support team is always very prompt…
The support team is always very prompt and helpful. If they can, they fix it. If they cant, they help me find who can. Excellent customer service.
2023年1月6日
VPS.NET からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Swift respons that solved the issue
Swift respons that solved the issue, and as always, a friendly staffer.
2022年12月11日
VPS.NET からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
VPS.NET からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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