Vroomvroomvroom レビュー 

Very simple booking
Makes Europcar look very dated.

I had booked a car with the wrong company as I found out later they would be shut at 4.45pm and my flight wasn't arriving until 4.55pm. I phoned Vroomvroomvroom and spoke to Rhanny Covita who very quickly cancelled my booking and created a new booking that was (1. a little cheaper, and (2. would be open 10pm. Thanks Rhanny, you did a great job.

Very helpful man on customer service. Went out of his way to help us.

So refreshing to book a hire car on a simple, straight forward website. Major car hire companies should take a lesson from Vroom as their websites are anything but easy to navigate!
I know who I will be booking my future care hire vehicles through.

I was so happy with these guys. When I was making my booking I was having computer issues. I wasn't sure if the booking had completed and I didn't want to double book. I messaged these guys, they found my booking. It hadn't been completed so they asked a few questions and sorted it all out for me. Their customer service is outstanding.

We needed to get help changing our car booking. The service was very positive and the solution quickly resolved. The person who we spoke to was great.

I have booked car quite often using this website. I find it very user friendly and comfortable to use.

Returning customer. Great service. So good you are within airport ground and building. We are elderly and hubby needs wheel chair so access to your cars is easy for us. Prices are very competitive. Thanks

I always feel safe to book with you guys. Your communication and helpfulness are consistently outstanding, even in these unpredictable times. Thank you!

A lovely lady helped us amend our car booking name at no cost and called back immediately to inform us. I was very grateful for her assistance and will be using this platform again

Excellent Easy to use! Reliable and great service.

Great service from Bernie at Vroomvroomvroom needed to change my drop off location organised for me
great service thank you

Like the other reviews, do not book through this site unless you enjoy being ripped off. I sent a booking request for a camper van (the office hours were limited so it was a request asking if it were possible to organize drop-off prior to opening). What these bullies did was charge both the deposit and remaining balance without my consent a few days later. Then they told me I had to pay a $3000 bond and the insurance on the vehicle would be $30-$45 per day which is well over the hire cost of the van.

Oh and I would be charged a $30 after-hours fee and there will be no shuttle to get to and from the airport with my surfboard.

I am now going to be eating tinned tuna for every meal. I lost everything during COVID and this was all I had left which I decided to use on a holiday. Big mistake.

Save yourself the stress and book elsewhere!

I reached out to Vroomvroomvroom to modify my booking after the airline had chaged my flights. Response time was prompt and Rhanny was professional and courteous. I highly recommend using Vroomvroomvroom to book your next car hire.

The online chat assistant Rhanny was very helpful and very responsive in updating my car rental booking information.

Cust care representative went out of his way to make sure everything about my booking was taken care of

Great customer service so far. Hopefully this will continue through the whole trip.

Called and spoke to Rhanny who was brilliant and was able to help us in an emergency. Great service. Will definitely be using VroomVroomVroom again.