Jayson was responsive and dealt with my enquiry without making too much of an issue. He listened and acted to ensure the problem was resolved within 24 hours
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The search for a good rate was straightforward and successful. Search criteria were good for finding the deal I wanted. What is really good, is the quick and extensive help I received when I gave fe... もっと見る
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So refreshing to book a hire car on a simple, straight forward website. Major car hire companies should take a lesson from Vroom as their websites are anything but easy to navigate! I know who I will... もっと見る
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I was trying to book a car online. I was to be dropped at Darwin airport to pick it up, but your booking form would not allow me to go ahead as it required details on an incoming flight. Rang and spok... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
We provide the easiest way to compare and reserve cheap car rentals. We compare car hire in Australia and around the world. We are focused on customer care, innovation, and providing the cheapest car rental rates from our industry partners: Avis, Hertz, Budget, Thrifty, Europcar, Enterprise.
連絡先
4.6
優良
87件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Got me deal when all was lost when…
Got me deal when all was lost when everything and one was booked out. We are indebted!!
2018年8月6日
自発的なレビュー
Vroomvroomvroom からの回答
Hi there! Thank you for your review and for choosing VroomVroomVroom. We hope we can help with your next car rental. Cheers, Julia
Excellent and prompt service answered…
Excellent and prompt service answered my question very satisfactorily.
2018年5月2日
自発的なレビュー
Vroomvroomvroom からの回答
Hi Tony!
Thanks for taking the time to leave us a review! We are glad you've had a great experience. Happy travels!
- Jess
Polite, Professional and Efficient
Vicki made booking really easy. She was polite, efficient and clarified a couple of issues of concern. And we got a great deal !!
2018年2月8日
自発的なレビュー
Vroomvroomvroom からの回答
Good afternoon Jackie. Everyone is so helpful because we have the best customers! We hope we can help with your next car rental. Cheers, Julia.
Quick and very helpful.
2018年2月6日
自発的なレビュー
Vroomvroomvroom からの回答
Hi Elena! Thank you for giving us a perfect rating and for recommending VroomVroomVroom to other travellers. See you on the road! Julia
Helpful, great deals
Helpful, easy to deal with and great deals - an excellent company to deal with and Vicki was a great help
2018年2月2日
自発的なレビュー
Vroomvroomvroom からの回答
Hi Paddi. Thanks for taking the time to write a review. We will pass this feedback onto Vicki and are very happy she was able to be a great help. Thanks Tia.
good explanation of making a booking.
2017年12月12日
自発的なレビュー
Vroomvroomvroom からの回答
Thank you Teresa! Your positive feedback will be passed onto our team. Thanks for booking with VroomVroomVroom! Cheers, Julia.
Vroomvroomvroom からの回答
Good morning! We appreciate you taking the time to give us some positive feedback. Thanks for booking your car with us. Cheers, Julia.
Excellent service
Excellent service, Had to change names on this booking and it was done in a couple of minutes!! Awsome
2017年11月29日
自発的なレビュー
Vroomvroomvroom からの回答
Great to hear from you Trudy! We are glad you have had a good experience. See you on the road! Julia.
Outstanding customer service!
I was very impressed with the customer service I received from Riz. She was lovely to chat too and helped me find the appropriate vehicle for my hubby and I for our trip to see my new grand daughter! Thanks Riz.. you made me smile!
2017年10月10日
自発的なレビュー
Vroomvroomvroom からの回答
Thank you for your feedback Kerri. We are happy Rizza was able to assist you and make you smile :) We will pass your feedback onto her. Cheers Gilbert
The chat representative
The chat representative, Rizza, made my car hunt extremely easy. Great service and very knowledgeable. Thank you!
2017年10月6日
自発的なレビュー
Vroomvroomvroom からの回答
Good Morning. Thanks so much for your positive review. I will pass your feedback on to the team. Thanks, Jess.
Excellent service +++
2017年9月27日
自発的なレビュー
Vroomvroomvroom からの回答
Good afternoon! Thanks for giving us your feedback. Cheers, Jess.
Vroomvroomvroom からの回答
Hi George. Thanks for for giving us your feedback. It's great to hear that you enjoyed your experience with VroomVroomVroom. Cheers, Jess.
Have used Vroom before
Have used Vroom before, always excellent. I needed some questions answered and some advice for my latest reservation, Riz sorted it all out for me. Outstanding!
2017年9月15日
自発的なレビュー
Vroomvroomvroom からの回答
Good morning. Thanks for giving us your feedback - we are glad to hear that you had a great experience. Have a wonderful day! Jess.
had to hire a car due to flight …
had to hire a car due to flight cancellation, Riz helped me get a decent car with a very decent price and also answered all my queries. Riz is a star
2017年9月13日
自発的なレビュー
Vroomvroomvroom からの回答
Good afternoon! Thank you for your review and for choosing VroomVroomVroom. Yes, Riz is our star 😀 I’m so happy that you enjoyed our service. Have a great day, Julia.
Today I was served by both Patrick & …
Today I was served by both Patrick & Vicki.
Their respond & service were swift. With these, any enquires or mistakes made on our booking, there is someone there to assist. Good.
Thank you & keep up the good work.
2017年7月3日
自発的なレビュー
Vroomvroomvroom からの回答
Hi Joe! Thanks so much for your wonderful comments. We are glad you have had a good experience. Let us know if there is anything we can help you with. See you on the road! Julia
Vroomvroomvroom からの回答
Woohoo! It's wonderful to hear that you have enjoyed booking with VroomVroomVroom. We hope to hear from you again! Cheers, Julia
The online chat helped a lot with my …
The online chat helped a lot with my booking! Very fast and easy..
2017年6月27日
自発的なレビュー
Vroomvroomvroom からの回答
Thank you! It's always fantastic to hear that customers have enjoyed booking with us. We hope we can help with your next car rental. Cheers, Julia
Excellent on-line help faster than the phone!
Jen was friendly and eager to help in an immediate manner. It's a pleasure to receive such great support online!
2017年6月26日
自発的なレビュー
Vroomvroomvroom からの回答
Dear Traveler! Thank you for your review and for choosing VroomVroomVroom. I’m so happy that you enjoyed our service. See you on the road! Julia.
Vroomvroomvroom からの回答
Hi Tony! Everyone is so helpful because we have the best customers. We hope we can help with your next car rental. Julia
Vroomvroomvroom からの回答
Hi Shingi - glad we were able to efficiently help you. Cheers Tia.
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