Vroomvroomvroom ロゎ
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Vroomvroomvroom レビュヌ 

87
•
TrustScore 5段階評䟡の4.5

4.6

レンタカヌ 代理店
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5぀星のうち5の評䟡

Jayson was responsive and dealt with my enquiry without making too much of an issue. He listened and acted to ensure the problem was resolved within 24 hours

5぀星のうち5の評䟡

The search for a good rate was straightforward and successful. Search criteria were good for finding the deal I wanted. What is really good, is the quick and extensive help I received when I gave fe... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

So refreshing to book a hire car on a simple, straight forward website. Major car hire companies should take a lesson from Vroom as their websites are anything but easy to navigate! I know who I will... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I was trying to book a car online. I was to be dropped at Darwin airport to pick it up, but your booking form would not allow me to go ahead as it required details on an incoming flight. Rang and spok... もっず芋る

䌁業が回答したした

䌁業情報

  1. レンタカヌ 代理店
  2. ・
  3. カヌ アクセサリヌ店

さたざたな倖郚゜ヌスから提䟛された情報

We provide the easiest way to compare and reserve cheap car rentals. We compare car hire in Australia and around the world. We are focused on customer care, innovation, and providing the cheapest car rental rates from our industry partners: Avis, Hertz, Budget, Thrifty, Europcar, Enterprise.

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4.6

優良

TrustScore 5段階評䟡の4.5

87件のレビュヌ

5぀星
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1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.6

すべおのレビュヌ

(87)

過去12か月のレビュヌ数: 3件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Seems like a good company so far 😁

So far this seems like a good company, will know more after the rental. Service in the Online Chat v helpful and friendly

2017幎6月16日
自発的なレビュヌ
Vroomvroomvroom ロゎ

Vroomvroomvroom からの回答

Thanks for sharing your review Jeremy. Glad our chat service was helpful. Safe Travels! Thanks again - Tia.

5぀星のうち5の評䟡

FAST and ACCURATE

An agent named Vicky helped me. Very fast and accurate service.

2017幎6月13日
自発的なレビュヌ
Vroomvroomvroom ロゎ

Vroomvroomvroom からの回答

Woohoo! It's fantastic to hear that you have had a good experience. Our team works hard to make the booking process as easy as possible. Thanks for booking with VroomVroomVroom! Have a good one, Julia

5぀星のうち1の評䟡

Obscure

We recognise the problems others describe. We thought we had paid for full insurance, but we still had to pay extra when we went to get the car at Europcar. But we got the biggest problems when we had an car accident. We had rented the car through Vroomvroomvroom and thought we had asked for full assurance. Luckily, Europcar told us that we had not, so we paid again and got full assurance. When we had the car accident, it turned out that we were not insured at Europcar nor Vroom, but a third compagny called Allianz. So we had to pay a lot of money to Europcar (3.800 AUD). I am sure we will get it from Allianz, but it is a lot of money to disburse.
All the details might be in the contract, but it is far too obscure to understand. Next time I will make sure that it is the samme compagny where I rent the car, get the car and the car is insured

2017幎2月19日
自発的なレビュヌ
Vroomvroomvroom ロゎ

Vroomvroomvroom からの回答

Hi! Thank you for taking the trouble to post your review on Trust Pilot and for allowing us the opportunity to apologise here for the issues which made your trip less than perfect. For some reason we missed this... The optional offer for Rental Vehicle Excess (RVE) is offered by our partner Hiccup Insurance and it is an alternative to Excess Reduction products offered at the counter. The car rental company representative may tell you that you are not covered by Hiccup Insurance however this is a common ploy to up sell products and earn extra commissions from Customers. You can collect your car without purchasing additional protection products from the car rental company. The RVE Insurance product is a reimbursement insurance to cover the rental vehicle excess liability when hiring a rental car. If you damage the car while it is in your possession, the car rental company will assess the cost to repair the damage incurred and will charge your credit card. You would then lodge a claim to obtain reimbursement of the assessed claim value. We've taken on board your comment and we are currently working on a revised offering that is clearer. Let me know if there is anything I can do to help please. Julia

5぀星のうち3の評䟡

mixed feelings

If you book with this company you might end up in a very complex company network. Vroomvrroomvroom directed us to motrohomerepublic who offerd us the "real value hitop" company offer, which doest excist but ended up to be cheapa campa which belongs to apollo, --> Very Complicated!
In our case everything was fine but the original "all inclusive price" was doubled in the end by a lot of fees and extras which were added up by apollo.
But if any of these companies get a problem you might at problem!

2016幎9月28日
自発的なレビュヌ
Vroomvroomvroom ロゎ

Vroomvroomvroom からの回答

Hi,

Thank you your feedback & sorry to read of the issues you encountered with your attempt to confirm a campervan rental.

As we provide the FREE comparison only, we will pass on your feedback to Motor Home Republic for their attention & consideration.

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