Walmart really needs to review its customer service procedures. There is no way to resolve issues with online ordering. All you get is AI responses. Even in the store itself there is no way to speak w... もっと見る
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le service a la clientèle 1 800 328-0402 est atroce la ligne coupe tout le temps on comprends un mot sur cinq et la livraison dit commande livrer mais jamais reçu la commande Walmart perd des plume... もっと見る
Placed an order and was notified early this morning item on way, then changed to delayed delivery since 10:30 this morning. No explanation from with Walmart or door dash. Called customer service as w... もっと見る
The worst experience, and groceries I have ever had. The meat was highly questionable. The bananas were green, strawberries were rotten, raspberries expired, blueberries had mold. Their new “amount h... もっと見る
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I bought Mattress from Walmart online…
I bought Mattress from Walmart online then another company contacted for delivery and claims Walmart shipping date is a joke they’re the one who controls the delivery’s and I have to be at doors any time they came . I had cancelled for a week now and no progress . Scam ?
10 times now.
Don't bother doing a curb pick up at the Hawkesbury location. We've had various issues on pick up. Order didn't drop into the system this time. Prior orders were, can't find it, it's not ready, please wait, order wasn't paid for, all your order items are substitutions, you are the wrong person.
I was not aware that rocket scientists were needed to run a curbside pickup schedule. This is unacceptable and the last time I go through this nightmare.
Useless service dont deliver products…
Useless service dont deliver products ordered and mark them delivered. Never try online store ordering. You will repent.
Bags that are not
What the hell is this? I got great value clear bags and I have essentially spent more time trying to open the bag up then actually filling it. It is like the plastic is melded together. Such a horrible product that I honestly threw out the rest of the bags. Not a great product at all
Je n'ai pas reçu ma commande
Je n'ai pas reçu ma commande, et pas de remboursement non plus. Et pas d'aide du service à la clientèle. La conversation est toujours couper avant que j'aie terminé de parler. Éviter l'application de Waltmart en ligne si vous ne voulez pas perdre de temps ni d'argent.
Dear walmart person reading this.
Dear walmart person reading this.
Walmart is the worst grocery store EVER. Because of your food, I got intense,agonizing and traumatizing food poisoning and liver failure. I'd even choose a dollarama or PC to buy my groceries. When I went to Walmart for the first and only time, a drunk employee dressed in a spiderman costume trapped me in the freezer and said "I'm saving the city" and then proceeded to beat me with a metal bat from the hardware section which broke all my ribs. I was trapped there for days and the only food I could eat was rotten bagel bites. After what I think was 4 days,an employee saved me but then hit me with the same metal bat because I barked at him. Then, he called me a good dog and I went to the checkout. It only got worse though. Although, I will spare you the details. When I went to the checkout, the casier flipped me off and took my wallet. Then she proceeded to burn it with a flamethrower and threw it back at me. I got third degree burns on my arm. This is where it gets crazy. The owner of the Walmart threatened to deport me to the good food across the street. I declined the offer so he ripped off his suit and turned into superman and lasered my legs off. After I died, I wrote this from heaven because God told me it would be lit.In conclusion I will be suing Walmart for all the money in the world except for my three dollars.
Peace homeboy
XOXO ur homeboy
ps 1 star would not come again
Walmart at Ira Needles Blvd has the…
Walmart at Ira Needles Blvd has the worst manager ever! I go there 2 or 3 times a week just to see if they have Silk soy original.
But they are always out. They say they just sold out because it’s on “so called “sale. They have way too much of the other varieties that don’t sell. This has been going on for a year now and my complaints fall on deaf ears at the service department. And while they’re at it they should get a new plumber because the mens washroom is always broken. The water pressure is turned down too low and the urin doesn’t flush out! Maybe somebody needs to take a management course! This has been going on for years!!
Your best bet is to go to a actual grocery store
The people who pick your grocery do not pick them with care, and the people who deliver, for the most part is pretty good, but for the bad apples Walmart take no accountability for them. They will leave your grocery in the lobby and have them stolen. I am so hurt by losing my hard earned money money, got no grocery, and Walmart refused to refund my money because apparently I live in the lobby, so leaving my grocery in the lobby is considered delivered. Walmart customer service said I should ask a neighbour to go get my grocery because I am a person with disabilities. Asking for grocery to be delivered to my door was asking for too much according to Walmart customer service.
Walmart Canada's American approach to delivery orders
I have had a Walmart account for quite some time now and have generally been satisfied with their delivery service. Unfortunately, they have now contracted their delivery service to a third-party. This means that once Walmart collects your money and delivery charges, they no longer manage our order. As stated on Google, "While Walmart determines the official delivery time slot, the actual speed of delivery depends on when a driver accepts the order from the store. Because most Walmart deliveries are handled by third-party drivers (such as Spark, DoorDash, or Uber Eats) who are independent contractors, they choose which orders to accept based on profitability."
Consequently… "The amount of the tip is a major, and often determining, factor in how quickly your Walmart grocery order is delivered."
My order, due to be delivered January the 27th between 11:00 AM and 12:00 PM, was placed on hold because my 4% tip was not large enough.
As a senior on a fixed income, and given the ever-rising cost of groceries, I was shopping at Walmart to save money. Having done the math: grocery, delivery charges, and a 10% plus tip, I can no longer afford to shop at Walmart.
If these people are to adopt the new American approach to doing business, I will adopt Mark Carney's approach and seek out new partners.
I will be cancelling my relationship with Walmart and give my business two Canadian grocers and pharmacies. However, let these Canadian concerns be aware that other countries’ suppliers will also try to get our business, and if these Canadian businesses start treating us like Walmart, we will have other options as well.
I also call on our government to protect Canadian consumers’ interest in this area.
Worst online order
Worst online order. missing quantity, badddddddd customer service, liars. no refunds., wasting time. DO NOT USE THEM AT ALLLLLLL
Repeatedly Disappointed – No Accountability on Walmart Marketplace
I ordered an Oster product through Walmart Marketplace and received the wrong item. What surprised me most was how both the vendor and Walmart kept passing responsibility back and forth instead of resolving the issue. As a customer, I was left completely unsupported.
My original intention was simply to exchange the item for the correct one. After multiple unhelpful responses from both Oster and Walmart customer service, I had no choice but to return the product for a refund. This experience has made me lose confidence not only in the vendor but also in Walmart’s Marketplace system.
I’ve also had several disappointing experiences with Walmart Marketplace in the past, especially with cheaper items shipped from overseas third‑party vendors. Many of these orders arrived late, and every Marketplace shipment I’ve placed has been delayed. The pattern is consistent and frustrating.
Because of those past issues, I thought things would be different this time. Oster is a well‑known North American brand, and I purchased directly through Walmart expecting a reliable experience. That gave me the confidence to place this blender order. Unfortunately, this situation has shown me that even buying from a major brand through Walmart doesn’t guarantee proper service or accountability. After everything I’ve dealt with, I will be walking away from Walmart’s online marketplace altogether.
The BBB has even recommended that I bring this case to Consumer Protection Ontario, which says a lot about the lack of consumer protection in situations like this. When issues arise, customers should not be left navigating between two parties who refuse to take responsibility.
Based on these experiences, I will be avoiding Oster products and will think carefully before purchasing through Walmart Marketplace again.
More environmentally pro-active
All Walmarts should be more environmentally pro-active. As a suggestion, since they do sell household batteries and charge an eco fee, they should definitely provide a recycle bin at the entrance to their store so that customers can return used batteries. Also, their plastic bottle return machines are always "out of order".
My card was frauded
I keep being asked to "review my purchase" but when I do so, Walmart refuses to publish it on their website.
This was a purchase I did not make. It was a fairly large order, picked up by someone in at a Walmart in the Montreal area, hundreds of km from where I live. The charge is still being investigated by my credit card company so I don't know whether it was truly a fraudster or if Walmart made an error and charged my card for someone else's order.
I would love for someone from Walmart to look into this and tell me if anything can be done to investigate from their end. Unfortunately, I cannot opine on the quality of the chicken thighs, you'd have to ask the person who picked up the order on my dime!
Bought hamburger meat it was horrible crap
Bought hamburger meat it was horrible, what a mistake I new better but,
I would give it a zero if I could
I would give it a zero if I could. I purchased an over the door towel bar online. I thought you could return anything to a Walmart but apparently I was wrong. This item I got was a piece of garbage. I do not find Walmart to be cheap the only thing I find cheap are their products. Never again will I order online or step into anyone of their stores.
Never from Walmart.ca again !
It was just a few days ago, that we have to deal with a missing package, now it's about a new order made on Jan 16, 2026.
I have ordered: Item: pack of 2 - Whiskas Tuna Selections Natural Adult Dry Cat Food, 4-kg bag, times 2, and now I have been noticed that you can not delivery due “Out Of Stock”, but offers to buy something else. I have checked their website on the day I got noticed and stock was "Zero", checked again a day after and shows up stock is available, so, I proceed to buy again, and then, it got highlighter as "No In Stock" ?? REALLY ??
I am feeling so disappointed having to deal with your suppliers miss-information, as it was in stock. I really will consider NO to buy again from walmart.ca, and instead to buy from an online competitor retailer.
Good compagnie
I find the reviews very harsh. I've always had a good experience with Walmart, whether online or in-store.
Service à la clientèle pour suivi de…
Service à la clientèle pour suivi de commande en ligne est tout simplement nul. Incompétence totale des préposés du service client par téléphone. Perte de temps terrible sur plusieurs jours.
Return nightmare
I ordered a TV stand which was delivered late but worse when I opened the package all the hardware to put it together was missing. So I had pieces to assemble that needed some complex hardware not just screws so I could not do it myself. I had to start a return process and they will only refund the item if it is shipped back to them. They are unwilling to pick it up where I have it now and insist on picking it up from the address which they delivered to which is my mother's address. So I have to repack and transport a bulky and heavy item back to her address. I have asked that they come get it on or after a certain date when I can have it there and they showed up early even after I made it clear it would not be there if they showed up before the date I said it would be ready. Customer service claimed to understand this. I have made five calls so far about the issue and the pickup.
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