Home Hardware Stores レビュー 71

The staff are most helpful at Home Hardware. It is easy to find staff & the products are high quality. I love shopping at Home Hardward.

I MOVED TO INGERSOLL 6 MONTHS AGO AND STARTED TO SHOP AT HOME HARDWARE. THE MANAGER THEIR WAS SO FRIENDLY SHE WAS SO EASY TO TALK TOO AND SHE WAS SO UNDERSTANDING. THE EMPLOYES ARE ALSO THERE TO HELP YOU WHEN YOU NEED IT. I WOULD RECOMMEND THIS STORE FOR ALL YOUR NEEDS. THE WEEKLY FLYER PRODUCT IS ON SALE AND IS IN STOCK.

Helpful staff and great local hardware store.

We have a new Home Hardware in Winnipeg South. I absolutely love it. They have such a variety of products and at excellent prices. Staff are friendly and always say hi and ask if you need help. They are also very knowledgeable about their products. Staff who have been very helpful are Renae, Nicole and Satan.

A family member was in Home Hardware paint department in Goderich...and older lady working the paint department was extremely rude to him..He does much business there and was very disappointed with the way he was treated yesterday..

I love shopping in Home Hardware stores but their online shopping experience is probably one of the worst experiences I have every had. If and when the products show up the products are great. Their choice for delivery service is the worst. My first attempt at an online ship to home took an extra few days as Loomis their third party delivery service offloaded my order at Canada Post and I had to wait until it arrived in the mail. My second experience is pretty much the same. I ordered something mid February with an expected delivery 6 days later, which I really needed for my kitchen renovation as of today (March 10) I have not received it yet.

I have been dealing with the Home Hardware stores, first in Port Hood, Nova Scotia, starting in June 2008, and since the summer of 2025 when the new Home Hardware store opened there in Port Hawkesbury, NS, under the same ownership.

I have always had great service from their friendly, knowledgeable staff. The owners and managers care about their customers, aiming to provide exemplary service.

There is a great selection of goods for sale, and the staff is quick to find and order whatever they might not have in stock. The online HH site does not always reflect what the local HH stores have in stock or can get for you, as I learned just today when I wanted very specific mini-lights for my Christmas tree to replace a large string that burned out over Christmas.

The customer service staff member located and put aside for me two boxes of the specific lights that I needed, for me to pick up on Thursday, no questions asked. Those lights were not available on the HH online site.

He was most courteous, as all of the staff are that I have encountered over more than 17 years of dealing with Home Hardware here in Cape Breton.

I have made multiple online orders over the years. I was always fully satisfied. I commend the owners and staff for their superb dedication to customer satisfaction. Well done! I will be back!

I have found the quality of Home Hardware exclusive products has drooped so steeply in the last few years there is no longer any point in purchasing anything at home hardware that is not a national recognized brand. Purchased a freezer, water drips inside constantly, purchased a toilet plunger the rubber became hard in a few months and a bed that lost all its firmness in less than a years normal use, you get the idea. Add to this the pricing at Home Hardware is pretty steep and driving further for any purchase is now very worthwhile. Pity they have lost their way as a source of quality, value oriented products.

Ordered a Christmas tree online — didn’t check reviews online prior and unfortunately they shipped with Loomis which is the worst shipping company. My old apartment building was involved in a fire last year so we lost everything , had to buy all our Christmas decor from scratch so tried to make things easier by ordering the tree online. Horrible experience, don’t think I’ll ever be getting this tree as it’s nowhere to be found, been out for delivery for almost a week now. DO NOT SHOP ONLINE!

Dropped by Home Hardware and it was fair dinkum good. Plenty of products on hand, from the basics through to the bigger gear, so I found what I needed easy as.

I went to home hardware today. They were quite busy. I was standing in a line trying to find out some information about paint when a girl named Kate was talking to another customer and she noticed me she came over and asked me if she could help me she showed me what I wanted And then went back and finished with the other customer. Also, she was very polite and knowledgable of everything in the paint department best experience I’ve had in a store in a long time. Keep up the good work, Kate you’re an asset to their company.

I dealt with Lesley at the Home Hardware in Cranbrook BC who went out of her way to help me out. She was patient and thorough and I really appreciated that extra bit of service thank you
Brad, Calgary.

Home Hardware in Sooke are a great asset to this community.
Short story, my fridge failed overnight, I bought a replacement the next morning and they delivered the new unit early afternoon that day. On top of that wonderful service, I commented to the delivery fellow that I was surprised by the lack of shelves in the new fridge. He returned the next morning with two shelves (surplus stock) that fit perfectly - and no charge. Thank you Home Hardware and Paul !!!

Home hardware - WOW! how bad can products be? First we bought a storm door - screen is coming aprt in less than a year, you buy a garden hose the next day it tears/breaks. Then you buy a gutter tool I think gutter commander - it leaks out of its metal connection that is perm not screwed on so it cannot be blamed on the customer and gave me a shower I did NOT WANT! then the next day I buy a garden hose nozzle and it leaks out of its joints like the gutter tool - all over the place!!
I will never ever buy from them again their products have to be very very cheaply produced but the prices are no better than anyother hardware store.

The service at the Home Hardware store in Liverpool Nova Scotia is excellent. I bought a hot water tank and it took about 10 minutes and it was loaded in my truck. The staff are great. You are greeted as you walk in the door and helped right away.

I purchased a RADLEY 17.5″ 40V 5 Ah battery cordless lawn mower from Home Hardware online. After charging the battery overnight, I used it only once, and it ran for just over 20 minutes before the battery ran out. I returned it to my local store within a week of purchase and was told a refund will be issued, but I never received the funds. When I contacted the store, they directed me to the online ordering team. The online team refused to issue a refund and offered only to replace the batteries!

They told me to contact the manufacturer and start the warranty process on a brand-new product that I bought from them. They claimed it’s their policy they don’t take “used” product back since the box was opened and product was used. This was not written on their return policy and definitely not mentioned during purchase, they don’t take any open product back. That means essentially, they don’t take any return back unless you changed your mind unopened. They don’t take brand new defective items back either! Very bad experience, instead of issuing a refund for their defective product they threatened me that I’ll be banned from buying from their online store. How ridiculous, can you imagine Home Depot or Rona or Lowes doing such thing. I wish they go bankrupt, 0 customer service and huge attitude.

I had bad experience ,recently I purchased soil builder
from tecumseh store as it was not available in nearest store .For some reason I decided to return .I thought I can return to nearest store but they told me to reurn the store from where i purchased them.So ridiculos

We have had an issue with Home Hardware, Lake Country, BC, with Nuisance lighting for 5 years. Their security lights invade the privacy of our seniors complex, + the town homes in back of the store + a facility that houses brain injured people. The lights shine directly on to buildings. Many, MANY complaints have been made over the past 5 years and no resolution. The owner/manager is rude and impossible to deal with. Bylaws are ignored by all concerned and no enforcement. 😞😞👎👎

Lately it appears your sale items are not available in stores.Very disappointed i will try other stores first from now on so I don't waste my time with HH.

We are very Happy with the Staff at Wells Gray Home Hardware. They are very helpful with any needs we need to find a suitable product and if not in stock they are willing to order for us or suggest another brand that will do the job required.
At this time we are having problems with our Benchmark Lawnmower. They gave us a contact Name and Number to help solve our problem directly with Midland Power. It seems that they are going to Warranty the part we are having issues with.