I signed up for what was supposed to be a one time free month offer. Never ever agreed to a recurring subscription, but I was still billed for a monthly plan. The worst part? There is no way to c... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had a great experience with WASK Support. They responded quickly, handled my request professionally, and processed my refund without any issues. Communication was clear throughout the entire proces... もっと見る
It was great to use for competitions, but it isn't clear how to cancel. Once I got hold of an email address it was straightforward, but they definitely need to provide a clear, easy way to cancel on t... もっと見る
I emailed because I couldn’t cancel my subscription without contacting support, which is already a terrible business practice. After telling them exactly how deceptive I found their cancellatio... もっと見る
2.6
期待以下
93件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 58％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They're simply as group of thieves
They're simply as group of thieves
You'll purchase plan with 15$ or one time
Then they'll take your billing information to make you pay again for continuing subscription without your permission!
How you'll make sure that they're officially thieves? Because there's no way to cancel or delete the subscription at all!
2026年4月30日
自発的なレビュー
Wask からの回答
Hello,
We’re really sorry to hear about your experience. We completely understand how frustrating this situation must feel.
We want to clarify that WASK operates on a subscription-based model, and ongoing charges only occur when a subscription remains active. That said, we understand that this may not have been clear enough during your initial signup, and we sincerely apologize for any confusion.
There should always be a way to cancel a subscription from within the account. If you were unable to find or access this option, that is not the experience we aim to provide.
We would really like to review your case and resolve this for you as quickly as possible. Please contact us at support@wask.co with your account email, and we will assist you immediately including cancelling your subscription and reviewing any charges made.
We take feedback like this very seriously and are continuously working to make our platform clearer, more transparent, and easier to use.
Thank you for bringing this to our attention.
WASK Customer Support
DO NOT USE
DO NOT USE
Like others have said they advertise a $15 one time fee and then proceed to bill you monthly (mine was $35 monthly) no emails, you can't cancel it, nothing just stealing your money. Not even that great of a service. I'm in the middle of canceling and disputing my credit card right now.
2026年4月29日
自発的なレビュー
Wask からの回答
Hello,
We’re really sorry to hear about your experience. We completely understand how frustrating this situation must feel.
We want to clarify that WASK operates on a subscription-based model, and ongoing charges only occur when a subscription remains active. That said, we understand that this may not have been clear enough during your initial signup, and we sincerely apologize for any confusion.
There should always be a way to cancel a subscription from within the account. If you were unable to find or access this option, that is not the experience we aim to provide.
We would really like to review your case and resolve this for you as quickly as possible. Please contact us at support@wask.co with your account email, and we will assist you immediately including cancelling your subscription and reviewing any charges made.
We take feedback like this very seriously and are continuously working to make our platform clearer, more transparent, and easier to use.
Thank you for bringing this to our attention.
WASK Customer Support
DO NOT USE WASK
DO NOT USE WASK
I purchased the 1-month plan, and nowhere did it say it was a recurring purchase. Just to be safe, I tried cancelling the plan after I was done using it. There was absolutely nowhere to cancel it. I even had to make a Facebook business account to access Wask settings, where I presumed it would show the monthly subscription. It didn't show anything. After looking over everything, I assumed it was safe. A few months have passed, and it's still been billing me without me realizing, no emails, no way to actually cancel. In the end I had to cancel my credit card and get a new one to stop the billing.
2026年4月29日
自発的なレビュー
Wask からの回答
Hello,
We’re really sorry to hear about your experience. We completely understand how frustrating this situation must feel.
We want to clarify that WASK operates on a subscription-based model, and ongoing charges only occur when a subscription remains active. That said, we understand that this may not have been clear enough during your initial signup, and we sincerely apologize for any confusion.
There should always be a way to cancel a subscription from within the account. If you were unable to find or access this option, that is not the experience we aim to provide.
We would really like to review your case and resolve this for you as quickly as possible. Please contact us at support@wask.co with your account email, and we will assist you immediately including cancelling your subscription and reviewing any charges made.
We take feedback like this very seriously and are continuously working to make our platform clearer, more transparent, and easier to use.
Thank you for bringing this to our attention.
WASK Customer Support
Free trial is not actually a free…
Free trial is not actually a free trial, when cancelled it cancels your entire plan
2026年4月22日
自発的なレビュー
Wask からの回答
Hello,
We’re really sorry to hear about your experience. We completely understand how frustrating this situation must feel.
We want to clarify that WASK operates on a subscription-based model, and ongoing charges only occur when a subscription remains active. That said, we understand that this may not have been clear enough during your initial signup, and we sincerely apologize for any confusion.
There should always be a way to cancel a subscription from within the account. If you were unable to find or access this option, that is not the experience we aim to provide.
We would really like to review your case and resolve this for you as quickly as possible. Please contact us at support@wask.co with your account email, and we will assist you immediately including cancelling your subscription and reviewing any charges made.
We take feedback like this very seriously and are continuously working to make our platform clearer, more transparent, and easier to use.
Thank you for bringing this to our attention.
WASK Customer Support
Deceptive just like others have said
I needed to do one giveaway. OK I'll pay you $15 but that is it. I won't be doing others. Wait? No account settings? No billing section?
Just like others have said. There is no way to cancel. It is not even possible to access help from the site which instead re-directs you to connect your other ad services. Clearly a scam designed to siphon money monthly hoping busy people get frustrated and forget about it.
MAKE THE WEBSITE HONEST.
That is a 5 minute job and you have many many complaints because of this deceptive practice.
IT IS NOT NECESSARY!
I was fine to pay over the odds to save time in a pinch, but don't try to rip me off!
Outrageous!
2026年4月17日
自発的なレビュー
Wask からの回答
Hello,
We’re really sorry to hear about your experience. We completely understand how frustrating this situation must feel.
We want to clarify that WASK operates on a subscription-based model, and ongoing charges only occur when a subscription remains active. That said, we understand that this may not have been clear enough during your initial signup, and we sincerely apologize for any confusion.
There should always be a way to cancel a subscription from within the account. If you were unable to find or access this option, that is not the experience we aim to provide.
We would really like to review your case and resolve this for you as quickly as possible. Please contact us at support@wask.co with your account email, and we will assist you immediately including cancelling your subscription and reviewing any charges made.
We take feedback like this very seriously and are continuously working to make our platform clearer, more transparent, and easier to use.
Thank you for bringing this to our attention.
WASK Customer Support
Saludos
Saludos, soy creador de contenido, realizo dinámicas, pero es muy difícil elegir ganadores de manera justa, asi que buscando en linea encontre Wask, es muy practico pegas link y le das buscar ganadores y elije un comentario al azar.
Cuando contrate el servicio pague 15$ y claramente decia que se renueva cada mes, hasta ahora me a sido util (es verdad no hay opción de cancelar en su website) pero contacte a soporte y en 24 respondieron y ubicaron mi cuenta con mi correo (puedo cancelar cuando desee) pero por ahora sigue siendo util. (Lean muy bien antes de activar el servicio)
2026年4月1日
自発的なレビュー
MISLEADING ONE TIME PURCHASE TURNED INTO ONGOING SUBSCRIPTION (IMPOSSIBLE TO CANCEL)
Turns out they've been charging me $25/mo for their starter plan for months even though I just signed up for a giveaway service for ONE MONTH and they have been charging me since even though I only signed up for a one month.
ZERO OPTION TO CANCEL THE SUBSCRIPTION. Extremely sketchy site that has been siphoning money from me for months.
2026年4月9日
自発的なレビュー
Wask からの回答
Hello,
We’re really sorry to hear about your experience. We completely understand how frustrating this situation must feel.
We want to clarify that WASK operates on a subscription-based model, and ongoing charges only occur when a subscription remains active. That said, we understand that this may not have been clear enough during your initial signup, and we sincerely apologize for any confusion.
There should always be a way to cancel a subscription from within the account. If you were unable to find or access this option, that is not the experience we aim to provide.
We would really like to review your case and resolve this for you as quickly as possible. Please contact us at support@wask.co with your account email, and we will assist you immediately including cancelling your subscription and reviewing any charges made.
We take feedback like this very seriously and are continuously working to make our platform clearer, more transparent, and easier to use.
Thank you for bringing this to our attention.
WASK Customer Support
So they have successfully replied to…
So they have successfully replied to the lat trustpilot review but not the emails sent days before that. Yes this is a subscription trap. No option anywhere to cancel. Emails go unanswered. Instead of sending a novel of a reply to a bad review just cancel the subscription guys and find a better way to make a living
2026年4月7日
自発的なレビュー
Great user experience and incredibly helpful team
I've been using WASK for a while now and I’m a big fan of the overall concept. It really helps centralize and streamline the process of managing digital ads, making everything much more organized than jumping between different dashboards.
The absolute highlight of the experience has been the customer support team. They are incredibly responsive, professional, and genuinely go out of their way to help you navigate the platform. While the pricing is a bit high for my specific budget right now, the service and the user interface are top-notch. If you value having a strong support team behind your marketing tools, WASK is definitely worth a look.
2026年3月29日
自発的なレビュー
It’s very frustrating that I can’t cancel my free trial
It’s very frustrating that I cannot cancel my free trial. It’s illegal and someone should do something about it.
2026年3月26日
自発的なレビュー
Wask からの回答
Hello,
We’re really sorry to hear how frustrating this has been for you. We completely understand how important it is to be able to cancel a trial easily.
We want to clarify that WASK fully complies with subscription and cancellation policies, and users can cancel their free trial at any time from their account settings. That said, if you experienced any difficulty accessing or completing this, we sincerely apologize.
This is definitely not the experience we aim to provide.
Please contact us at support@wask.co with your account email, and we will take care of your cancellation immediately and ensure everything is properly handled.
We’re also reviewing this feedback internally to make the cancellation process clearer and more accessible.
Thank you for bringing this to our attention.
WASK Customer Support
i've also signed up for one time and…
i've also signed up for one time and just found out i've been paying for 5 months. and there's no way to cancel my account or subscription on the log in page.
Wask please do better than scamming people like this, there are better way to do business ...
2026年3月19日
自発的なレビュー
Wask からの回答
Hello,
We’re really sorry to hear about your experience. We completely understand how frustrating this situation must feel.
We want to clarify that WASK operates on a subscription-based model, and ongoing charges only occur when a subscription remains active. That said, we understand that this may not have been clear enough during your initial signup, and we sincerely apologize for any confusion.
There should always be a way to cancel a subscription from within the account. If you were unable to find or access this option, that is not the experience we aim to provide.
We would really like to review your case and resolve this for you as quickly as possible. Please contact us at support@wask.co with your account email, and we will assist you immediately including cancelling your subscription and reviewing any charges made.
We take feedback like this very seriously and are continuously working to make our platform clearer, more transparent, and easier to use.
Thank you for bringing this to our attention.
WASK Customer Support
Honest review•••
Great company. Replied to my email very quickly & handled my issue with ease.
2026年3月15日
自発的なレビュー
Super stars with support
Only used this for 1 giveaway which it worked great but I have no need for a full subscription.
Wanted to cancel and couldnt figure it out but after 1 email the team was super helpful and super supportive and had me sorted within 24 hours.
Thankyou
2026年3月6日
自発的なレビュー
great customer support
the website is basic when it comes to customer service and account mgmt. but good thing is they do respond very quickly via email. their gift chooser app is 2nd to none and we have just renewed another year. just put a reminder in your calendar if you are only using for a month as it will auto renew. overall very good product just need more investment in self-service account management.
2026年2月9日
自発的なレビュー
IMPOSSIBLE TO CANCEL!
Page states that it's easy to cancel subscription, but its not true. It's IMPOSSIBLE!! Not even able to manage, upgrade, downgrade....NOTHING!!
2026年2月6日
自発的なレビュー
Wask からの回答
Hello,
We’re really sorry to hear about your experience this is absolutely not the experience we want for any of our users.
We want to clearly state that WASK does not operate as a “subscription trap,” and multiple charges should never occur under normal circumstances. If this has happened, it may be due to a technical issue or account-related problem, and we take this very seriously.
Subscription cancellation is available within account settings, but if you were unable to access or complete this, we sincerely apologize for the frustration caused.
We would really like to investigate this case and resolve it for you as quickly as possible. Please contact us at support@wask.co with your account email or transaction details.
If any incorrect charges were made, we will review and take the necessary steps including refunds where applicable.
Thank you for bringing this to our attention.
WASK Customer Support
Their customer service is amazing
Their customer service is amazing. I needed help, reached out and they got back to me right away and handled it immediately.
2026年2月4日
自発的なレビュー
The team at WASK was super helpful
The team at wask was super helpful in setting it up and making sure I knew how to use it. Amazing customer service and great product
2026年1月12日
自発的なレビュー
unfair company
unfair company, cant cancel subscription, there is no link/ access thru their website. this must be reported
2026年2月2日
自発的なレビュー
Wask からの回答
Hello,
We’re really sorry to hear about your experience this is absolutely not the experience we want for any of our users.
We want to clearly state that WASK does not operate as a “subscription trap,” and multiple charges should never occur under normal circumstances. If this has happened, it may be due to a technical issue or account-related problem, and we take this very seriously.
Subscription cancellation is available within account settings, but if you were unable to access or complete this, we sincerely apologize for the frustration caused.
We would really like to investigate this case and resolve it for you as quickly as possible. Please contact us at support@wask.co with your account email or transaction details.
If any incorrect charges were made, we will review and take the necessary steps including refunds where applicable.
Thank you for bringing this to our attention.
WASK Customer Support
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