WatchObsession レビュー 

156
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have been searching for a replacement strap for my 60 year old Rolex Day Date watch. I’ve had some bad experiences - including with a genuine Rolex strap fitted at the last service - so I app... もっと見る

5つ星のうち5の評価

I've used Watch Obsession for several purchases, from straps to 2nd hand watches (in this case an Omega Speedmaster). They have always been very honest, efficient and helpful with great communications... もっと見る

5つ星のうち5の評価

a delight to use .easy to navigate through their website.. excellent quality products .notification of when your item has been dispatched.prompt delivery too... excellent after sales service too.can't... もっと見る

5つ星のうち5の評価

Wow Wow Ordering is very simple online. Ordered a replacement Hirsch watch strap yesterday and it arrived today. Cracking service from Watch Obsession and Royal mail. Only paid the cheapest delive... もっと見る

企業が回答しました

企業情報

  1. 時計店

当該企業による記述

Experts in the Watch field, founded by watch lovers for the online watch community. WatchObsession boasts a massive inventory of Watch Straps, Tools and Accessories as well as a luxury Watch sourcing service with some watches stocked. Focused on a high level of customer service, WatchObsession will always aim to satisfy their customers every need.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

156件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

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4.5

すべてのレビュー

(156)

過去12か月のレビュー数: 11

レビューを書く
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5つ星のうち5の評価

Re review

Originally bought a couple of watch straps in 2022 and had some issues with sizing. Specifically my watch stated the size was 20 but the watchobsession size 18-20 was too small so I needed the size up.

Watch obsession sent out a few different sized mechanical pins so I could adjust the strap to the perfect fit.

So brilliant customer service. I regret not adjusting my review sooner.

I've now bought another watch strap to replace the first one as I stupidly wore the watch in the shower one too many times and it degraded exponentially. This new strap has been shower free and is holding up really well and looks a million dollars.

I'd say their pricing is fair and the selection of straps is amazing. Probably could do with some clarity over sizing, especially with watches like mine which seem to be right in between two mechanism sizes.

2024年2月1日
自発的なレビュー
5つ星のうち5の評価

Perfect

Don't often write reviews, but this - as a 5 star service - was a no brainer

Ordered strap Thu. Received Friday, full instructions to fit inside, absolutely perfect and pleasing service. Quality strap, quality service, thanks.

2024年2月2日
自発的なレビュー
5つ星のうち2の評価

Bought a Beco tech watch set

Bought a Beco tech watch set. The case was cracked and one of the hinges was snapped. Maybe not the most expensive watch screwdrivers but I paid enough for a new item to arrive in new condition. Not worth the hassle of returning so in fairness I haven’t made a direct complaint but I’m a bit disappointed so my review reflects that. The set was packaged in a bubble pack and I can’t see how the damage could’ve happened in transit so it’s been sent out broken in my opinion.

2023年12月19日
自発的なレビュー
WatchObsession ロゴ

WatchObsession からの回答

Hi Neil, very sorry that you received a damaged case. They do get damaged in transit from time to time and for that we apologise. For that reason, we have some spares here which we can send out if that is of interest to you. I will also remind the warehouse to double check the condition of the cases before they are sent out. Please do reach out if we can get a case out to you.
Thanks,
Mathew

5つ星のうち5の評価

Hirsch strap

Quality Hirsch strap with deployment clasp,quick delivery, quality product,would definitely recommend and use again

2023年11月8日
自発的なレビュー
5つ星のうち3の評価

Buyer Beware - the Devil is in the Detail...

I have no complaint with Watch Obsession as a business based in the UK - but, if they are going to sell watch bands etc to far away places like Australia - perhaps they might tell you if you tick Free Royal Mail Shipping it will take 3 weeks or more to get to you - and, the tracking details are almost non-existent.
In fact, even though their prices are very good - you would suffer less Stress by buying local.
DHL charges of $60 or more make any initial purchase non-competitive.

2023年4月20日
自発的なレビュー
5つ星のうち5の評価

Prompt attention to order/Excellent customer service.

Prompt delivery for my replacement leather sports strap, it was easy to fit. Certainly pleased with the appearance of it.
Since this review I have had an issue with a sports deployment order this was rectified by Watch Obsession. Their approach to dealing with the problem has been First Class. Very Satisfied regarding their customer service.

2023年2月4日
自発的なレビュー
5つ星のうち5の評価

Great products and a pleasure to deal with

Ordered 2 straps - I'd was away so didn't have a chance to try them until about 2 months after purchase. One of them fit perfectly but the other was too small, which I exchanged for the 22mm size. The exchange was processed quickly but in the end the larger strap was too large so I had to return it for a refund. The other strap fit perfectly and I'm really happy with it.

It was a shame the second strap didn't fit but the customer service was excellent and I would definitely use them again.

2023年1月20日
自発的なレビュー
WatchObsession ロゴ

WatchObsession からの回答

Thank you for leaving us a review Mark. Please do reach out if there is anything we can do to help you find a new watch strap.

5つ星のうち5の評価

Great service

I have bought a few straps here, I need an extra large strap, this is a place I can always find what I need. Latest purchase war for a new watch, that I wanted to change the issued bracelet for a leather strap, having ordered a deployment buckle from the shop I bought the watch. I was confused by the appearance of the buckle, and rang WO for some guidance. Late on a Friday, had some superb help and guidance and ordered the strap I decided on, it arrived the folowing Tuesday. Fantastic service. Many thanks

2023年1月6日
自発的なレビュー
5つ星のうち1の評価

A fuir

Paiement d'une livraison 10€ et surprise les frais de douane à 20€ !! Refus de rembourser les frais de douane de la part de l'entreprise.
Tout ça pour recevoir un bracelet dans un vieux emballage papier bref service pas très qualitatif
Passez votre chemin!

2023年1月2日
自発的なレビュー
5つ星のうち5の評価

Unusual watch strap size was no problem

They helped me out when I was looking for a 15lug leather strap, which is so difficult to find! Special mention to Megan Williams who went above and beyond to help me find a strap that suited my needs.

2022年10月20日
自発的なレビュー
5つ星のうち5の評価

Fantastic

Fantastic. Finally somewhere to buy new watch straps from. They have a great selection, delivery was very fast and excellent customer service. Will only be buying from here in future.

2022年9月7日
自発的なレビュー
WatchObsession ロゴ

WatchObsession からの回答

Thank you very much for your kind words Ben. Much appreciated by all here.

5つ星のうち5の評価

Best site for watch accessories

Bought another Hirsch watch strap. Super fast free delivery and the Hirsch Ranger in brown looks amazing on my Omega Speedmaster. Hirsch straps are fantastic quality and for only £30 this was an absolute bargain. Watch Obsession best place to buy your watch accessories.

2022年7月23日
自発的なレビュー
5つ星のうち5の評価

Excellent company to deal with

Excellent company to deal with. They have a great selection of straps. I chose Royal Mail Tracked 24 before 3pm and received the strap the next day. Unfortunately, I needed to change it for a different model. The returns process was very easy. I highly recommend them for your watch strap needs.

2022年5月5日
自発的なレビュー
5つ星のうち5の評価

Excellent service

Ordered a watch from here as after looking around, their's was the best price. I was informed straight away that the watch was currently out of stock, when they expected it back and was asked if I was happy to proceed. On receiving the item, I realised that the medium sized strap I'd ordered was too small. They exchanged it and returned to me within a couple of days and were in regular email contact throughout. Overall, I was happy with the product, the price and the service.

2022年2月25日
自発的なレビュー
5つ星のうち5の評価

5* all the way.

First time customer and 5* all the way from telephone enquiry to ordering on intuitive brilliant website. Arrived free delivery within 24 hrs. So refreshing. Excellent customer service in every way. Use with confidence. Rob. Norwich.

2022年2月3日
自発的なレビュー
5つ星のうち5の評価

Excellent strap…

Excellent strap…. Never had a bad one yet, Watch obsession is the 1st place I’d ever go for a strap

Gary the owner is a great guy, and has a real passion for watches

2022年1月24日
自発的なレビュー

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