レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was overweight, ugly, broke, homeless, and had three terminal diseases. A passerby saw me and told me, "Here, sign up on Web Hosting Pad", and set up an account for me. Three months later, I was a... もっと見る

5つ星のうち5の評価

I had a bandwidth spike problem causing website and FTP suspensions and called for help in very late night. The support staff responded immediately and helped me set up Cloudflare.com account to mon... もっと見る

5つ星のうち5の評価

My experience with Jacob was extraordinary for the typical support received on WHP support chat. Most of the time when I use the chat, I get more frustrated than I was before I chatted because the age... もっと見る

5つ星のうち1の評価

Its a No 1 cheating company, i cancelled the hosting account and asked refund. They cancelled my account and no refund. I asked many times for refund but their shameless answer is billing manager... もっと見る

企業が回答しました

企業情報

  1. ウェブ ホスティング サービス
  2. ・
  3. DNS プロバイダー
  4. eコマース ソリューション提供業者

当該企業による記述

Quality and affordable shared hosting from WebHostingPad with 24/7 support and full customer satisfaction guarantee. Plans start at just $1.99/month.


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3.7

まあまあ

TrustScore 5段階評価の3.5

143件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.7

すべてのレビュー

(143)

過去12か月のレビュー数: 4件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Affordable and reliable web hosting…

Affordable and reliable web hosting service with fast, responsive, helpful support team available via text chat. My issue could get resolved quickly over chat. I’ve been using this service for close to a decade now and will stay so.

2020年5月11日
自発的なレビュー
5つ星のうち5の評価

I have received really good service…

I have received really good service from WebHostingPad and would happily recommend them. Easy to contact the friendly support staff, any time I have required advise from them it has been available immediately. Competitively priced for renewals as well as at point of purchase. I rate them 5 stars.

2020年5月1日
自発的なレビュー
5つ星のうち5の評価

We have used WebHostingPad for a number…

We have used WebHostingPad for a number of years and have had excellent service and it has been a good experience. The tech support has been responsive and helpful. My most recent experience using chat worked very well and provided me with the information that I was looking for. We use RVsitebuilder to build and maintain our webpages. It is not the best web builder there is but it is adequate, especially if your pages are relatively static. If you make a lot of edits then the source code becomes overloaded with excess and duplicate html code. But it is fairly easy to clean this up using some other html coding tools. Overall it has been a good experience!

2020年3月20日
自発的なレビュー
5つ星のうち1の評価

WebHostingPad is scammer. Delete their positive reviews please. They are stealing money using their so called fake website.

I've placed an order on the website but they provided me nothing!
They are just scamming with the customers. They don't have any server but stealing money from the users.

I'm one of the victims. They didn't provide me any service after placing the order. Now I'm asking for refund, but no response from their end.

They are also scamming with TrustPilot. They are putting fake reviews manually. Dear trustpilot please delete all the positive 5-star reviews. According to their fraud activity, they don't deserve any positive reviews.

If Trustpilot intelligent team investigate the fake reviews manually, they can find it out easily that all the positive 5-star reviews are surely FAKE reviews made manually by themselves.

2020年3月6日
自発的なレビュー
WebHostingPad ロゴ

WebHostingPad からの回答

You were committing credit card fraud. We do not provide services to users who commit credit card fraud. The actual owner of the credit card used would have been able to request a refund via the chargeback process after speaking with their bank. Fraud is not allowed under our terms of service, thanks.

5つ星のうち5の評価

I'm so pleased to recommend WebHostingPad

I'm so pleased to recommend WebHostingPad for many reasons, I'll list some of them, every time I've called for support there is one person on the phone to help me with my issues, and 99% of the time the issue is solved on the call, the other 1% I've been escalated to another tier, in a couple of hours I'm getting an email with a solution or suggestion on how to solve my issue, been with them for several years, hosting maybe 10 domains, using WP on all of them, can't complain at all, and as far as pricing, could not find better, my Cpanel is very easy to use and configure, so far, customer service, ease of use and pricing is a perfect match for me.

2020年3月3日
自発的なレビュー
5つ星のうち5の評価

No complaints

I've been a happy Webhostingpad customer for a decade now. I have a few low-traffic portfolio websites with mostly photographs and some text, not many videos. I've no complaints. The plan is reasonably priced. The customer service is responsive and courteous.

2020年2月19日
自発的なレビュー
5つ星のうち5の評価

Honestly

Honestly. From time to time I have issues with my site, I'm sure we all do. Most of the time it's because of something I did or am trying to do and now and again there is a performance issue the host is having.

Each and every time I have reached out to their support my issues have gotten resolved. It's because of their support team and excellent pricing structure that I have never left WebHostingPad

2020年2月12日
自発的なレビュー
5つ星のうち5の評価

Excellent service

Excellent service. WebHostingPad provides a quality product and has terrific customer service if you should ever run into any issues. The staff has always helped me if in doubt and they have always responded quickly. Would definitely recommend them!

2017年12月30日
自発的なレビュー
5つ星のうち2の評価

False advertising

False advertising! NO dedicated IP, NO SSL for Power Plan Plus(they do say YES in Chinese version)! low efficiency! ask for refund and no follow up!!!
It is NOT true!!! I asked for refund on May 23rd, then you replied the next day and never proceed for refund! Stay away from they!
the Chinese version do says dedicated IP included!

2017年6月9日
自発的なレビュー
WebHostingPad ロゴ

WebHostingPad からの回答

Hi Zhang,

I'm sorry you feel you were misled, but in order to get an SSL for the Power Plan Plus you must fill out an SSL form and have our team install the certificate. I'm not sure where you're seeing dedicated IP on our website, since we don't advertise that anywhere.

We do not give refunds outside the 30 day guarantee. This was in the terms you agreed to when you signed up.

5つ星のうち1の評価

Always Suppended

I have been hosting with them for years and will end when my contract is up. That being said my site or email account get hacked every few months. I don't use my site anymore and have not updated anything in years but somehow it's supposed to me sending out spam from an account I never created or web pages I have never written. Stay away. I say this as I am suspended for the 3 time this month and they aren't helping me out.

2017年4月30日
自発的なレビュー
WebHostingPad ロゴ

WebHostingPad からの回答

Hi Craig,

I'm sorry to hear you're having trouble.

We know you're not the one sending out spam or created malicious web pages. Our system doesn't. The reason you're being suspended so much is likely because you're not keeping up with your site. Sometimes hackers find security loopholes in your code or plugins and they can use these weaknesses to install pages running spam scripts. For the safety of everyone on the server, we need to suspend accounts sending bulk mail automatically. This is why we ask our users to keep their sites updated. This prevents hackers from accessing your site to send spam in the first place, and prevents suspensions due to malicious code on your site, and prevents a load spike for everyone on the server.

We can't unsuspend your account until we're certain the malicious code has been taken care of. Otherwise compromised sites would be allowed to run rampant.

I apologize for your experience. Perhaps if you're not using or updating your site, it would be better off letting it expire so it's no longer causing problems for you or for our active users. As it stands, inactive sites are open to vulnerabilities, since the owners won't notice malware on their site, and it starts affecting users who need their sites by way of taking up server resources.

Regardless of which direction you take, we wish you the best. and apologize for any inconvenience.

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