Well Pharmacy レビュヌ 

36,454
•
TrustScore 5段階評䟡の4.5

4.3

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち3の評䟡

The video and then telephone consultation with the pharmasists is excellent, helpful advice, encouraging and very non pushy. The Well website had a telephine number for queries and deliveries, it di... もっず芋る

5぀星のうち5の評䟡

The steps were easy to follow, I’m very anxious on video calls but the man who did my video call assessment was very nice. It was shipped with Next day delivery and even when I missed the parcel and... もっず芋る

5぀星のうち5の評䟡

I occasionally have appointments there. Never have to wait in the pharmacist is always attentive and listens well to what you have to say. I have also ordered a couple of blood tests and they arrived... もっず芋る

5぀星のうち4の評䟡

Great service, but the app lets it down for me! Can't change personal details without creating a new account. No gripes about the delivery service tho as the meds always arrive when asked for. 👍🏻

䌁業情報

  1. オンラむン薬局
  2. 薬局

圓該䌁業による蚘述

With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.

圓該䌁業による蚘述


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

4䞇件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(36,454)

過去12か月のレビュヌ数: 4,638ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち3の評䟡

Good consultation, web service less so.

The video and then telephone consultation with the pharmasists is excellent, helpful advice, encouraging and very non pushy.
The Well website had a telephine number for queries and deliveries, it didn't work.
I was offered a discount code as a repeat customer but that didn't work. I used a diffrrent telephone number and was told it would be sorted out and I would be emailed. That took two days to arrive and the discount code still did not work.

2026幎8月28日
5぀星のうち1の評䟡

Dispatch time is far to long

My first time using well on line and it's been a disaster, 3 prescriptions ordered on 21st August now 1st September and still not arrived. Some of these weren't dispatched until 28th August, how can it take 7 day's to dispatch and still some have not been received.

2026幎9月1日
5぀星のうち3の評䟡

Good service

Good service, but the app could be much better

Overall, my experience with Well Pharmacy has been good. The prescription service works, communication has been satisfactory, and having the option of home delivery or collection is convenient.

Where I think Well could significantly improve is its app and overall user experience.

I was a long-term user of Echo, later LloydsDirect, and despite being an older prescription app, Echo remains one of the best examples of how this type of service should work. It was simple, clean and focused on one main purpose: managing and ordering your prescriptions with as little effort as possible.

The Well app works, but it still doesn't have quite the same simplicity or polished user experience that Echo managed to achieve years ago. There are areas where navigation and prescription management could be more intuitive, and the whole process could require fewer steps and less manual interaction.

For something people may need to use every month — particularly older patients or anyone managing several repeat medications — simplicity really matters. The best healthcare apps should almost disappear into the background: open the app, see your medications, select what you need, order them, and clearly see what is happening with the prescription.

Well already has the important part right: a useful prescription and delivery service. With further investment in the app's UX, particularly taking some inspiration from the simplicity of the original Echo app, it could become an excellent service rather than simply a good one.

Good pharmacy service overall — but there is definitely room to make the digital experience much better.

2026幎5月25日

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報