Well Pharmacy レビュー 

35,767
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My medicine was well packed. Came on time. Delivered by helpful kind postman. When I forgot to order one important tablet. I phone Well and they immediately got in touch with reception at the doctors... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a very positive experience with this online pharmacy. The whole process was simple, easy, and convenient. After placing my order, I was pleasantly surprised by how quickly my medication was deli... もっと見る

企業が回答しました

5つ星のうち2の評価

My "default" pharmacy for prescriptions. Went through from GP, had notification to pay for it on site, but no indication of timeframe for delivery (2-4 days) until paid for, and then no option to ca... もっと見る

企業が回答しました

5つ星のうち5の評価

Wow I have had my medication delivered by Well Pharmacy for nearly 6 years. They're amazing. I always receive messages to remind me it's time to order my medication, They keep me updated of what... もっと見る

企業情報

  1. オンライン薬局
  2. 薬局

当該企業による記述

With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.

当該企業による記述


連絡先

4.3

優良

TrustScore 5段階評価の4.5

4万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(35,767)

過去12か月のレビュー数: 4,834

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very quick service so easy to order…

Very quick service so easy to order prescriptions and they usually arrive in 4-5 days

2026年7月1日
Well Pharmacy ロゴ

Well Pharmacy からの回答

We are delighted to hear that you found our service quick and that ordering your prescriptions was easy. It's wonderful to know they usually arrive within 4-5 days. Thank you for your positive feedback.

5つ星のうち5の評価

Fast

Fast, reliable service for medicines

2026年6月30日
Well Pharmacy ロゴ

Well Pharmacy からの回答

We're happy to hear that our service for medicines was fast and reliable for you. We appreciate your positive feedback.

5つ星のうち4の評価

No need to make repeated visits

No need to make repeated visits. However Well do not inform you of possible delays

2026年7月1日
Well Pharmacy ロゴ

Well Pharmacy からの回答

We appreciate your feedback and understand your concern about not being informed of potential delays. We are always working to improve our communication.

5つ星のうち5の評価

Always first class and trouble free

Always first class and trouble free. Occasional I may use click and collect but I am quite happy to wait for delivery.I use Well with absolute confidence so a very big thank you to all.

2026年7月1日
Well Pharmacy ロゴ

Well Pharmacy からの回答

We are so pleased to hear that you consistently have a first-class and trouble-free experience with us. Your confidence in our service means a great deal to us, and we truly appreciate your kind words. Thank you for your continued support!

5つ星のうち4の評価

Good communication

Good communication, quick dispatch and delivery , only problem- no order confirmation was sent by email . Would recommend. Thank you

2026年7月1日
Well Pharmacy ロゴ

Well Pharmacy からの回答

We're glad to hear you had a positive experience with our dispatch and delivery. We apologise for the missing order confirmation email and are looking into this. Thank you for your recommendation!

5つ星のうち5の評価

No fuss ordering and delivery.

Ordering on the website was straightforward and uncomplicated. My order arrived when promised. I am happy with the product and had ordered it from Well Pharmacy as this is a name I trust.

2026年7月1日
Well Pharmacy ロゴ

Well Pharmacy からの回答

We are so pleased to hear that your experience ordering from our website was straightforward and that your product arrived as promised. We truly appreciate your trust in us.

5つ星のうち5の評価

Very good experience.

Website is very easy to use and Well keep me informed of every stage in the process. Very happy.

2026年6月27日
Well Pharmacy ロゴ

Well Pharmacy からの回答

We're so glad to hear you found our website easy to use and appreciated our communication throughout the process! Thank you for your kind words.

5つ星のうち5の評価

The web and the app are very…

The web and the app are very user-friendly and easy to use; everything is clear, and with only a few clicks, the medicine will be delivered to your house.

2026年6月30日
Well Pharmacy ロゴ

Well Pharmacy からの回答

We're so glad to hear you find our web and app user-friendly and clear! It's wonderful to know that getting your medicine delivered is a seamless experience with just a few clicks. Thank you for your positive feedback.

5つ星のうち5の評価

fast and reliable service

fast and reliable service - staff who didn't disappoint when help was needed
they could make ordering repeats easier for customers with more than four items monthly

2026年4月20日
Well Pharmacy ロゴ

Well Pharmacy からの回答

We're so glad to hear you found our service fast and reliable, and our staff helpful! We appreciate your feedback regarding easier repeat ordering for multiple items. We're always looking for ways to improve our processes.

5つ星のうち2の評価

I have been ordering the Caverject from…

I have been ordering the Caverject from you for a long time andfor the past year or two you have said it is not available from your suppliers. I now find out that 'Viridial Duo ' is exactly the same product and you are able to supply this. It seems no human looked at my order and suggested 'Viridial Duo' as an alternative. You seem to be relying on your computer to send out automatic replies rather than using the dis retion of a human operator.
My latest order (for Viridial Duo) has at last been met.

2026年6月30日
Well Pharmacy ロゴ

Well Pharmacy からの回答

We sincerely apologize for the frustration and inconvenience you experienced with the availability of your medication and the lack of proactive communication regarding an alternative. We understand how important it is to receive consistent and clear information about your orders. We appreciate you bringing this to our attention.
If you have any further issues, please contact us via our chat service or by emailing hello@well.co.uk.
Thanks you,
Well Pharmacy

5つ星のうち5の評価

My medicine was well packed

My medicine was well packed. Came on time. Delivered by helpful kind postman. When I forgot to order one important tablet. I phone Well and they immediately got in touch with reception at the doctors. I received tablets quickly. Thank you. Great service. Yours Marian Burrage.

2026年6月30日
Well Pharmacy ロゴ

Well Pharmacy からの回答

We are so pleased to hear about your positive experience with our service, especially the efficient delivery and the helpfulness of our team in resolving the forgotten tablet. We truly appreciate you sharing your kind words.

5つ星のうち5の評価

Great company

Great company
Would recommend to friends and family

2026年6月30日
Well Pharmacy ロゴ

Well Pharmacy からの回答

We are so glad to hear that you had such a positive experience with us! We truly appreciate your kind words and recommendation to your friends and family.

5つ星のうち2の評価

Seemed to take too long to delivery.

Seemed to take too long to delivery.

2026年6月30日
Well Pharmacy ロゴ

Well Pharmacy からの回答

We appreciate you sharing your experience. We are actively reviewing our delivery processes to prevent future delays.
If you would like to discuss this further, please contact us by emailing hello@well.co.uk.

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