Order through NHS app which than sends repeat prescription to well.com. Good communication from well.com from receiving prescription to despatch. Have been using well's delivery service for some tim... ãã£ãšèŠã
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Think this is exceptional service teamed with using Royal Mail tracked parcels so much better service than my local pharmacy well informed with my tablets tracked them all the way! Impressed yes for... ãã£ãšèŠã
Package arrived the next day as expected so no problem there. However one of the 2 cold bags had split and soaked everything. A bit concerning as it was in the very hot weather and the medication nee... ãã£ãšèŠã
I am disabled. Mobility is the biggest problem. This service helps me. My medication is delivery to my own address. If I have any issues, the on line service helps too. So pleased Iâm using this... ãã£ãšèŠã
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With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
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Merchants Warehouse, Castle St, M3 4LZ, Manchester, è±åœ
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
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Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
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Good service
2026幎6æ30æ¥
My prescription is always dealt withâŠ
My prescription is always dealt with and arrives on time
2026幎7æ4æ¥
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Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
Medication comes within a reasonableâŠ
Medication comes within a reasonable time, I would have given 5 stars but for what ever reason I have stopped recieving messages that the items are now with Royal Mail along with the tracking number.
2026幎7æ4æ¥
Well Pharmacy ããã®åç
We appreciate your feedback and are glad your medication arrives promptly. We apologise for the missing Royal Mail tracking updates and will investigate this notification issue to ensure you receive all future delivery messages.
I forgot clopidogrel
2026幎6æ30æ¥
Items purchased arrived within 48 hoursâŠ
Items purchased arrived within 48 hours postage free. Easily tracked on the phone.
2026幎6æ29æ¥
Well Pharmacy ããã®åç
We're glad to hear your experience was seamless! We appreciate your patience with delivery times.
i found the well company dealt veryâŠ
i found the well company dealt very quick with my order
2026幎7æ3æ¥
Prompt and efficient service.
2026幎7æ3æ¥
Much easier having them delivered,IâŠ
Much easier having them delivered,I hope though they will put through letterbox if I'm out.as unsure if they deliver if out
2026幎7æ3æ¥
Felt really relaxed in my consultation
Felt really relaxed in my consultation, they were so helpful I am really happy with the advice I got
2026幎6æ30æ¥
Very good communication with fantasticâŠ
Very good communication with fantastic reliability on delivery.
2026幎7æ3æ¥
Service from all ends for order are good
2026幎7æ3æ¥
Really gone downhill
Used to be great but now they are far too slow. They take 2 days to say prescription has been approved by my GP even though I can see on the NHS app it was already approved. Then they take 2 to 3 days to dispatch it. They have an online chat with is pointless as it takes them days to get back to you and their customers service phone line shuts at 5pm, so really hard to get hold of them in an emergency when they mess it up. They used to be really fast.
2026幎7æ1æ¥
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Well Pharmacy ããã®åç
We are truly sorry to hear about the significant delays you've experienced with your prescription and the difficulties you've faced trying to reach our customer service team. We understand how frustrating this must be, especially when you need your medication promptly.
If you would like to discuss this in more detail, please email hello@well.co.uk.
Thanks,
Well Pharmacy
Punctual online and phone callâŠ
Punctual online and phone call meetings, delivery on time. Great service
2026幎6æ29æ¥
Every time I order my prescription I'mâŠ
Every time I order my prescription I'm kept updated on it's progress and it's delivered jn a few days
2026幎7æ2æ¥
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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