Had my bathroom done and needed to return some extra tiles. I spoke with Rupali about my experience returning items to the canning town branch and never receiving the refund. She made sure then and th... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Had my bathroom done and needed to return some extra tiles. I spoke with Rupali about my experience returning items to the canning town branch and never receiving the refund. She made sure then and th... もっと見る
企業が回答しました
I attended a decorating event on Saturday 2nd May at the Barking store. I was made very welcome by Rupali who was meeting and greeting visitors. The Cheshire mouldings stand was very interesting. T... もっと見る
企業が回答しました
Rupali at Barking Wickes went above and beyond my expectations. I’m genuinely so happy with the service I received. It’s really refreshing to see such helpful and dedicated people working for your tea... もっと見る
企業が回答しました
Saf is not only the best staff at Wickes but tge best staff ever, I was thinking about a bathroom from B and Q and Saf gave me a better deal. So pleased with Saf that I got my kitchen from him too, an... もっと見る
企業が回答しました
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
当該企業による記述
Hertford Road, Barking, Essex, IG11 8BL, 英国
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great interaction with all staff.
Their cashier Rupali especially friendly and helpful !

Wickes - Barking からの回答
A big thanks to Mike. I purchased the wrong landscaping stones. He refunded the money straight away, helped me source the correct stones and he even loaded the stones in my car. Excellent customer service and greatly appreciated.

Wickes - Barking からの回答
Waited at checkout over 15 minutes. Seems like there’s only one member of staff working here. Avoid

Wickes - Barking からの回答
Very pleasant experience. Michael was very helpful in helping me place my online order.

Wickes - Barking からの回答
Had my bathroom done and needed to return some extra tiles. I spoke with Rupali about my experience returning items to the canning town branch and never receiving the refund. She made sure then and there that my refund would be processed and she was just so kind and sympathetic throughout. She also gave me some good advice. Won't bother next time going to the canning town wickes ever again

Wickes - Barking からの回答
Extremely disappointing experience with the bathroom design service, particularly with designer Benaiah Oti. He visited our property, checked measurements, confirmed everything was correct, and asked us to place the order. However, once the order was placed, communication completely stopped, calls and emails were ignored.
When the fitters arrived, they found that several items did not match the actual measurements. Cabinets had to be cut and modified just to fit, and even then the final result looks poor. We also received the wrong quantity of shower panels and even the wrong shower unit altogether.
To make matters worse, Benaiah asked me to personally bring heavy return items back to the store, only for another staff member to later confirm that a home collection could have been arranged the entire time. This caused unnecessary stress, wasted time, and physical effort.
The whole experience has been frustrating, unprofessional, and incredibly stressful during what should have been an exciting home project. Very disappointed with both the service and communication.

Wickes - Barking からの回答
I attended a decorating event on Saturday 2nd May at the Barking store. I was made very welcome by Rupali who was meeting and greeting visitors. The Cheshire mouldings stand was very interesting. The expert on hand was very knowledgeable and informative about not only his products but the Wickes stock.
Overall the experience was great. I attended a CT1 and tool marking event earlier in the year which was equally good.
Keep up the good work!

Wickes - Barking からの回答
Rupali at Barking Wickes went above and beyond my expectations. I’m genuinely so happy with the service I received. It’s really refreshing to see such helpful and dedicated people working for your team. Thank you again—truly appreciated!

Wickes - Barking からの回答
We had best experience when we went to buy floor tiles for our house. Sonia was amazing she was so friendly and very helpful with material. She also gave us good suggestion our item's.

Wickes - Barking からの回答
Rupali was so helpful today, going out of her way to help me find what I needed to prepare for putting some wardrobe door handles on when I got home! Thank you Rupali - great customer service. The handles are now securely on, and straight!

Wickes - Barking からの回答
Wickes Barking
I met Miss Sonia . Asked for help choosing paint and she was
Super super helpful and very kind.
Hats off for her

Wickes - Barking からの回答
Saf is not only the best staff at Wickes but tge best staff ever, I was thinking about a bathroom from B and Q and Saf gave me a better deal. So pleased with Saf that I got my kitchen from him too, any issues I had he sorted out immediately. Very professional and he really cares about customers and their satisfaction. Saf is so experienced, knowledgeable, friendly and helpful. He is a legend. Best staff ever, cheers

Wickes - Barking からの回答
Dealt with the Barking branch with a new kitchen and couldn't be happier! Saf was the great chap who helped measure and design the outlay for the kitchen, provide the documents and quote. Any issues he was easy to deal with and quick to respond, very happy with the service and our new kitchen!

Wickes - Barking からの回答
Just spent 45 minutes with PAUL. Super amazing, unrushed and really took his time to answer my many questions. Anytime I need anything in the future il always come here and ask for Paul. Thank you.

Wickes - Barking からの回答
Excellent service by Theresah at Wickes Barking Branch Today.

Wickes - Barking からの回答
Very brilliant and helpful staff.
I was very pleased with the service i received today at the store

Wickes - Barking からの回答
I went In the morning and was presented with a smile this has never happened before, Sonila at barking branch was so so friendly and all the team in barking have always been extremely helpful. With one or two exceptions. It’s a pleasure to bring my business there

Wickes - Barking からの回答
I came to the store so frustrated with all the mistakes my builder caused for me but Theresah and Tochie(her manager) gave me peace of mind. I was able to leave with every situation resolved. Thanks to them. Great customer service, professionally executed.

Wickes - Barking からの回答
Didn’t shop here but went into store in the morning distressed with car breaking down and being in a dangerous situation nearby and just managed to park in car park bay. Went in store to request additional time in car park and a team member Sonia came over and checked I was ok. Truly thankful for such kindness.
Thank you ☺️

Wickes - Barking からの回答
I booked a kitchen refit online.
Ben the designer came home to measure the kitchen and booked an in-store visit.
At the appointment he showed me several kitchen designs made and I made a choice.
Excellent customer service and great experience!

Wickes - Barking からの回答
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