I've just bought a kitchen from Wickes and am delighted with the result. I received much help and expert advice from Saf who gave me plenty of time to discuss all the details and who has quickly answe... もっと見る
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The service I received from Sonia was second to none! She went above and beyond to help me, and I’m incredibly grateful for her support. Thank you so much, Sonia, for making my experience such a p... もっと見る
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The item (paint) I ordered was ready for collection within 5 minutes. Absolutely fantastic! Why then 3 stars? That same item took 20 minutes to collect due to lack of clear instructions and shortage o... もっと見る
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I got a lot of useful information from the no more ply guy. This included using their 20mm product to sort cold spot below windows in a bedroom! The wickes staff were super friendly and helpful and... もっと見る
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企業情報
Wickes - Barking について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
Hertford Road, Barking, Essex, IG11 8BL, 英国
- +442085077869
4.5
優良
112件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Wickes - Barking からの回答
Hi there, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this in our store. This is not the level of service we try to deliver here at Wickes. - AH
Amazing service after BIG disappointment
Had to make my way to Wickes due to a failed and disappointing experience with a competitor! From the moment I got there, I felt welcomed and Safe! Met the amazing Sonia and colleagues that were very helpful from the beginning to the end! I really appreciate her help and patience with myself and my mother. Really appreciate Sonia, her colleagues and managers.
Thank you!
Larry B
You have a LOYAL customer in me!
2025年8月10日
自発的なレビュー
Wickes - Barking からの回答
Hi Larry, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sonia in our store and that they provided you with useful advice. -AH
2 minute wait
Sonia did a great job. Very fast and efficient service. Only 2 minute wait! Thank you
2025年6月24日
自発的なレビュー
Wickes - Barking からの回答
We're happy to hear that you had a fast and efficient experience with Sonia. Thank you for your positive feedback and your time!
-AF
Designer rushing the process for me to…
Designer rushing the process for me to commit to a kitchen and bathroom purchase. I have yet to see the products in person and to see If it is something I want to spend my hard earned cash on. Also booking me in to come into the store without even asking my availability. Too many assumptions are made and is rushing me. Not good and now I feel that I ought to go elsewhere.
2025年6月20日
自発的なレビュー
Wickes - Barking からの回答
Hey MK, thanks for your valuable feedback, and I'm really sorry to learn that you're unhappy with your design experience in our Barking store, if you can please reply back to the private message I've sent you on trustpilot we can investigate this further for you. - Dylan
Very helpful and friendly staff at the…
Very helpful and friendly staff at the Barking store.
2025年6月9日
自発的なレビュー
Wickes - Barking からの回答
We appreciate you taking the time to leave us this review! We're so glad our Barking staff were helpful and friendly. TW
Sonia at the counter personally…
Sonia at the counter personally escorted me to the product after a shop floor colleague was unhelpful.
2025年5月26日
自発的なレビュー
Wickes - Barking からの回答
We appreciate your feedback and are so glad to hear that you received excellent support in finding the product you needed with Sonia's help. We are so sorry to hear that the colleague on the shop floor was unhelpful prior to speaking to Sonia, this is not the level of service we aim to provide, we will make sure to pass this on to be looked into further
-AF
Welcoming store with a good choice of paint
Went into store to make some paint choices and buy insulation materials. We were pleasantly surprised at the customer service. Rupali is a breath of fresh air. I don’t know how the place would run without her. So warm and full of common sense. Got everything we needed so very satisfied. Made a stressful shop very easy. She went out of her way to help even though she was rushed off her feet. I hope Wickes appreciate her.
2025年4月13日
自発的なレビュー
Wickes - Barking からの回答
Hey Lisa, thank you for your five-star review, and I'm glad you enjoyed the service from Rupali in our Barking store! - Dylan
Great staff - Great service!
Popped into Wickes to pick up some fencing materials. Found Chaz extremely helpful and patient - took his time to explain and guide me.
And Sonia took good care of me at the tills - very pleasant lady.
Kudos to the entire staff
Abi
2025年4月5日
自発的なレビュー
Wickes - Barking からの回答
Thank you for taking the time to share your positive feedback. We're thrilled to hear that you had such a great experience with our team. We appreciate your kind words about Chaz and Sonia. We strive to provide excellent customer service and are glad that you found our staff to be helpful and pleasant.
-AF
Great friendly shop with lots of goods
Great friendly shop with lots of goods. Sonya is always very helpful.
2025年4月8日
自発的なレビュー
Wickes - Barking からの回答
Hi Cotos, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Wickes - Barking からの回答
Thank you for your kind words! We're so glad you had a positive experience with Ade! - AF
Rupali @ Barking
I had the pleasure of being assisted by Rupali a few months ago while processing a refund, and I can’t say enough about how exceptional she was. I came into the situation as a very frustrated and difficult customer—admittedly not my finest moment—but Rupali handled it with absolute grace, patience, and professionalism. She listened attentively to my concerns, calmly explained the process, and went above and beyond to ensure everything was resolved quickly and fairly. Her ability to stay composed and helpful under pressure turned a stressful experience into a positive one. Rupali’s customer service skills are truly top-notch, and she’s a credit to the team. If every company had a Rupali, the world would be a better place—thank you for your outstanding support. Hope you enjoyed the holiday the following day.
2025年1月3日
自発的なレビュー
Wickes - Barking からの回答
Thank you for sharing your kind words and for taking the time to write such a detailed review. We are truly grateful for your feedback and appreciate you highlighting the exceptional service you received from Rupali. We strive to provide a positive experience for all our customers, and it's wonderful to hear that Rupali's dedication and professionalism made a difficult situation easier for you. We are proud to have such dedicated team members who go above and beyond to ensure customer satisfaction. - SW
GREAT SERVICE
I visited Wickes Barking to enquire about a bathroom suite where I spoke with a lady called Sonia who was so professionally competent and knowledgeable about the products.
I left the store with all the information I needed on a print out and will be definitely purchasing my bathroom suite from Wickes.
Thank you Sonia!!!!!!!
2025年3月19日
自発的なレビュー
Wickes - Barking からの回答
Thank you for your kind words about your experience with Sonia. We're thrilled to hear about her professionalism and expertise. We value your feedback and appreciate you choosing Wickes for your bathroom suite. - SW
Rupali and her team were excellent
Rupali and her team were excellent. Seriously, really good. I'm not tech savy but to get an order set up and delivery date sent to me in 5 minutes can't fault it. B and Q was hard work.
2025年3月15日
自発的なレビュー
Wickes - Barking からの回答
We're thrilled to hear about your positive experience with Rupali and her team. It's wonderful to know they were able to make the process so easy and efficient for you, even with your limited tech experience. We appreciate you taking the time to share your feedback. - SW
I had to make an exchange on a digital…
I had to make an exchange on a digital order. Rupali and her team in Barking were on top of the issue rapidly. Only at Wicked would you get fast service like this. Thank you.
2025年2月1日
自発的なレビュー
Wickes - Barking からの回答
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rupali in our store and that they provided you with useful advice. -AH
Adeel was very helpful at the checkouts…
Adeel was very helpful at the checkouts at Wickes in barking - very knowledgeable on the products and gave me some great building advice - I would definitely recommend a trip to wickes in barking!
2025年2月2日
自発的なレビュー
Wickes - Barking からの回答
Hi Manzur, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Adeel in our store and that they provided you with useful advice. -AH
Recently I did a few shopping trips to…
Recently I did a few shopping trips to Wickes Barking, all of them around 6am. In most occasions I was served by Sonia. On top of the professional approach to a customer, she add a nice smile which cheer you up in the rainy morning.
2025年1月19日
自発的なレビュー
Wickes - Barking からの回答
Hi Piotr, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sonia in our store and that they provided you with useful advice. -AH
Very good customer service from Naeem…
Very good customer service from Naeem Patel.
He was very helpful and helped me to get everything I needed.
2025年1月24日
自発的なレビュー
Wickes - Barking からの回答
Hi Abdul, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Naeem in our store and that they provided you with useful advice. -AH
Had a super experience with Rupali!
Had a super experience with Rupali! She was professional and gave us great advice on our purchases, a great asset to this store!
2025年1月19日
自発的なレビュー
Wickes - Barking からの回答
Hi Sophie, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Fantastic customer service and so very…
Fantastic customer service and so very helpful
2025年1月20日
自発的なレビュー
Wickes - Barking からの回答
Hey Tasfin, thanks for your five-star review, and I'm delighted that you enjoyed the five-star service in our Barking store! - Dylan
Wickes - Barking からの回答
Hi Jevansingh, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
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