Wickes - Bury レビュー 

91
TrustScore 5段階評価の4.5

4.4

Moor Street, Bury Lancashire, BL9 5AQ, GB


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5つ星のうち5の評価

We visited Wickes, Bury today and we were served by James. What a polite and helpful young man he is and a credit to your organisation. My wife wanted to buy bags of manure (poo!) but we couldn't find... もっと見る

企業が回答しました

5つ星のうち5の評価

Hannah was very friendly and very helpful at the till. She sorted out my order for collection quickly and efficiently. John then took everything to my car and put 12 heavy bags into the car . Nothin... もっと見る

企業が回答しました

5つ星のうち5の評価

I have used Bury Wickes for over a decade. Service has always been polite and effective. Recently Hannah helped me to try and pay my bill with a multiple store card. I believed it was acceptable to... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited Wickes/Bury for a kitchen and was seen by Wahida the design consultant who gave us professional advice backed up by sound knowledge of kitchens, she was so helpful nothing was to much troub... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. バスルーム用品店
  3. キッチン用品店
  4. 太陽エネルギー会社

Wickes - Bury について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

91件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(91)

過去12か月のレビュー数: 14,141

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

They never turned up.

They never turned up.

2026年4月21日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Phlebes, Please answer our request for more information so we can look into this for you.

5つ星のうち5の評価

Just to say 'Thanks'very much for the…

Just to say 'Thanks'very much for the help to get something loaded in the car as we are disabled .It was absolutely a rain downpour and he said it was no problem. Just to tell him thanks.

2026年4月17日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Tally, We're so happy to hear that our team was able to assist you during the downpour. We appreciate you taking the time to share your positive experience and your kind words. -Summer M

5つ星のうち5の評価

Wickes bury uk

Stopped by Wickes Bury and was helped by James and Sue. Both were really polite, easy to talk to, and knew their stuff. They made everything straightforward and stress-free, which I appreciated. Solid service all round.

2026年4月11日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

We appreciate you taking the time to share your experience. It's great to hear that James and Sue were helpful and made your visit stress-free. -AK

5つ星のうち1の評価

Absolute rubbish

Absolute rubbish . Booked a large delivery order 5 days before . On morning of delivery I get a 3pm to 7pm delivery timescale so Wickes expect you to stay on site till 7pm ? They duly turned up at 9pm ,what kind of delivery timescale is that ? Just roll over to next day at a decent time.
Back to selco from now on who deliver before 5 . I don't want to wait till 9pm to receive a order from a branch 5 miles away !!
Ended up having my daughter on site to take delivery as I had waited 15 hours on site for delivery.
***what a pathetic reply from Wickes .Automated rubbish shows what service they offer to your trade customers ***

2026年4月2日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

We're very sorry to hear about the delivery experience you had. The lateness and extended wait time are not the standards we aim for. Thank you for bringing this to our attention; we'll look into this to prevent this from happening again. -AK

5つ星のうち5の評価

Went to bury shop and the service i…

Went to bury shop and the service i got as soon as i walked in was fantastic no bother for anyone got my shed and lots of advise off steve cheers also sue on the tills i will be back soon

2026年3月14日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Nigel, Thanks for sharing your review! We are delighted to hear that Steve, Sue and the team were able to provide quality service and help you get your shed. -SM

5つ星のうち5の評価

Jack from the bury branch was…

Jack from the bury branch was absolutely awesome. Very friendly,professional and eager to help!
Thanks a million Jack

2026年3月10日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Sheraz,

We appreciate you taking the time to leave us a review. We're happy to hear that you received helpful, friendly, and professional service from Jack. -Ellysse

5つ星のうち5の評価

Community Champions

I want to express my gratitude & thanks to the Bury BL9 5AQ store for their much appreciated generosity towards helping our local community garden areas. Special thanks to Peter, the store supervisor for his assistance.

2026年3月6日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

We're happy to hear that our store's contribution to the community garden areas was appreciated. Thank you for acknowledging Peter's assistance and for your positive feedback. -AK

5つ星のうち5の評価

Alima helped plan and design our…

Alima helped plan and design our kitchen, I did the build myself 21 units plinth's spice racks, coffee station, additional legs for units and corner pieces, the measurements and fitment along with quality blown away ! Alima covered every hinge nut and screw. I would and already have recommended Wickes Bury to design and supply all kitchen needs, Alima is a SuperStar.

2026年1月10日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Mark, we're happy to hear that the kitchen design and quality exceeded your expectations. It's great to know that the measurements and fitment were perfect for your DIY build. We appreciate your recommendation! -LG

5つ星のうち1の評価

I purchased a kitchen which was…

I purchased a kitchen which was delivered fine. Then my fitter identified that there were extra boxes and contacting them, I was referred to different departments which I told them, someone is missing their kitchen items please come pick them but only to be told they can’t “help” me. I’ve now been asked to dispose them which is a cost I will incur to hire a van. Very poor customer care service. If I could only give them a no star. I will have to send them a bill for disposal because I cannot pay for their inadequacies

2026年2月16日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi, We appreciate you sharing your concerns with us. We regret to hear about the extra kitchen items and the difficulties you faced when trying to resolve this. We have requested more information via Trustpilot, so we can investigate this further. -SM

5つ星のうち5の評価

I went for a kitchen quote today

I went for a kitchen quote today. I met with Wahida, the kitchen specialist. Absolutely outstanding service! I am on a very tight budget, and I was made to feel like I was buying the top end bespoke kitchen. Nothing was too much trouble, she explained everything in a really kind and professional manner. To say I went with measurements on the smallest of papers, she went through it with patience and a with great attitude. I was not pushed in any way and she was happy to amend things as and when I changed my mind. I have come away to think but I must say because of Wahida, I will be back. She is a real gem and an asset to the store.

2026年2月8日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hey Claire, thank you for your five-star feedback, and I'm glad you enjoyed the service from Wahida throughout your kitchen design experience, enjoy your new space! - Dylan

5つ星のうち5の評価

Abbie served us today and she really…

Abbie served us today and she really was an amazing girl and took our terrible humour very well we never leave disappointed

2026年2月5日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Ste, we're happy to hear that you had such a great experience! It's wonderful that our service met your expectations, and we appreciate your kind words. -LG

5つ星のうち5の評価

Thanks Steve W

We came to the Bury store for some wood to build some garden beds. The lengths of some were longer than we needed and we did not have the appropriate tools at home.Steve W was more than happy to help and went the extra mile, cutting the timbers to the desired length.

2026年1月31日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Matt, Thanks for taking the time leaving your review. We are happy to hear that Steve was able to help you find the materials you needed aswell as the appropriate tools and going the extra mile by cutting them to length for you. Thanks again for the kind feedback. -JL

5つ星のうち5の評価

Jack was really helpful when I went…

Jack was really helpful when I went into store yesterday. I got very I need and very happy

2026年1月27日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hey Claire, thanks for your five-star review, and I'm delighted that Jack was super helpful throughout your visit to our Bury store! - Dylan

5つ星のうち5の評価

Great service

Very helpful and pleasant service from Sue and Ste. Friendly and knowledgeable.

2026年1月24日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Lucy, Thank you for taking the time to leave your feedback. It is great to hear that Sue and Ste were able to assist you in-store. -SM

5つ星のうち5の評価

Alima Begum Design Consultant was…

Alima Begum Design Consultant was Professional - Knowledgeable - Competent - Prompt & I loved her direct transparent approach. We had a very Successful & Positive Experience & Alima Begum is a True Asset to Wickes Bury. We look forward to our continuing professional relationship with Alima.

2026年1月24日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi David.

We're happy to hear that you had a successful and positive experience. We appreciate your kind words regarding the consultant's professionalism, knowledge, and transparent approach. We value your feedback and look forward to continuing our professional relationship.
- PP

5つ星のうち4の評価

Good customer service at Bury branch

Bought a Wickes White PIR Lantern Wall Light - 60W, fitted it and then decided to replace the other 2 Black ones for White. Bury branch only had 1 in stock so ordered 2 from the Bolton branch, click and collect. When I got them home, noticed that whilst the Product code 702847 was the same on both, the packaging was different in colour. On checking the specification, the dimensions were different? As I wanted all 3 to match, popped down to my local Bury branch. The one in stock was the same as one of the two I brought in, also, by luck, the one I fitted a few days earlier. Swapped without any problem, Laura was very helpful.

2026年1月15日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi DJB.

We appreciate you bringing the product discrepancies to our attention. We're glad your local branch was able to resolve the issue and that you found the service helpful. We value your feedback.- PP

5つ星のうち5の評価

Excellent customer service.

I had a few questions about a product and delivery. Unable to get answers from the website, I rang the Bury store. Not only did they answer quickly but in a polite manner. The gentleman was precise and knowledgeable, answered all my queries and even gave further guidance, that's how to do it. Many thanks Paul

2026年1月23日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

We're happy to hear that the team member at the store was helpful and knowledgeable! We appreciate you taking the time to share your positive experience with us. Thanks for your feedback.
- PP

5つ星のうち5の評価

Special thanks to Hannah today on my…

Special thanks to Hannah today on my visit , provided great customer service with a smile 😃 Many many thanks

2026年1月23日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Saad.

We appreciate you sharing your experience with us. We're happy to hear that you received great customer service with a smile. Many thanks for your feedback.
- PP

5つ星のうち4の評価

A lady with purple hair

A lady with purple hair think her name was Hannah really helped me out today with picking things out for my bedroom. She was lovely, helpful and polite

2026年1月21日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Sasha.

We're happy to hear that you had a positive experience and found our team member helpful with your bedroom selections. We appreciate your kind words and feedback!-PP

5つ星のうち4の評価

I had a great experience with your…

I had a great experience with your store.
Everything was laid out. The last staff member was polite and I stated the prices are good. Sue in Bury store.

2026年1月21日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Peter, we're happy to hear that you had a great experience in our store. We appreciate your positive comments regarding our prices and the team's politeness. Thank you! -LG

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