Wickes - Bury レビュー 

91
TrustScore 5段階評価の4.5

4.4

Moor Street, Bury Lancashire, BL9 5AQ, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We visited Wickes, Bury today and we were served by James. What a polite and helpful young man he is and a credit to your organisation. My wife wanted to buy bags of manure (poo!) but we couldn't find... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited Wickes/Bury for a kitchen and was seen by Wahida the design consultant who gave us professional advice backed up by sound knowledge of kitchens, she was so helpful nothing was to much troub... もっと見る

企業が回答しました

5つ星のうち5の評価

Hannah was very friendly and very helpful at the till. She sorted out my order for collection quickly and efficiently. John then took everything to my car and put 12 heavy bags into the car . Nothin... もっと見る

企業が回答しました

5つ星のうち1の評価

Absolute rubbish . Booked a large delivery order 5 days before . On morning of delivery I get a 3pm to 7pm delivery timescale so Wickes expect you to stay on site till 7pm ? They duly turned up at... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. バスルーム用品店
  3. キッチン用品店
  4. 太陽エネルギー会社

Wickes - Bury について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

91件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(91)

過去12か月のレビュー数: 14,208

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Alima the designer in bury store

Alima the designer in bury store, she’s very talented and helpful.
she helped us through our purchase with great idea on the design which would fit our budget. Well recommend to everyone out there.

2024年11月11日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Alireza, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

5つ星のうち5の評価

Superb delivery from Raza M039…

Superb delivery from Raza M039 (Manchester Service Centre) We had a large delivery and Raza went the extra mile.He carried 13 heavy boxes in to the garage.He was cheerful,friendly and respected our property.Thank you.

2024年10月22日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Vivien, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Raza and how pleased you are with the services they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

5つ星のうち5の評価

Bought a kitchen and everything has…

Bought a kitchen and everything has been superb. Aimee did a great job designing the kitchen and me and my partner absolutely love the finished product. We were listened to thoroughly and our idea was brought to life. Thank you!

2024年9月11日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Kyle, thanks for taking the time to share this feedback, we are pleased to hear that Aimee done a great job designing your brand-new kitchen, we are also pleased to hear that everything has been superb, we appreciate you taking the time to let us know. RD

5つ星のうち2の評価

Wickes kitchen fitter cancelled on us last minute!

Having purchased & booked a full kitchen & dry fit through Wickes I've been left reeling, after our fitter cancelled on us on the day of the fit. I am extremely disappointed with Wickes being unable to find an alternative fitter until Oct - we've already been without a kitchen for 3 weeks! Despite multiple phone calls by myself to Wickes, I've felt unsupported and frustrated at having to chase to resolve my issue.

We've now taken the decision to find our own fitter, in the hope they can start asap!

The lack of urgency from Wickes has been shocking. I had asked to speak with the Area Installation Manager and was completely ignored.

This experience has left me frustrated and distressed. Not only are we without a kitchen, we also have no living room space as the new kitchen is stacked high in boxes in that room! I expected much better from a company of this reputation. I hope they take customer feedback seriously and look improve their service standards and contingencies for when things do go wrong!

2024年9月5日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi There, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD

5つ星のうち5の評価

Great service, with a smile!

I’m a regular customer of Wickes in Bury, doing loads of small jobs. I had a couple of returns to make, and some other products to buy but couldn’t lay my hands on one of the receipts. The manager, Rob couldn’t be any more helpful and managed to sort it all out for me with minimal fuss. I always get great service in this store

2024年8月21日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hello Richard, thanks for your five-star feedback, and I'm delighted that Rob was able to help you in our Bury store! - Dylan

5つ星のうち1の評価

Never buy a kitchen from this company

Never buy a kitchen from this company. The design team and the kitchen fitters were great. They were really helpful when, 6 months later, all my cupboard doors expanded and wouldn't close (Tiverton Range). However, the customer service team are appalling. It is now 18 months after it was fitted and I still haven't had my fridge cupboard door replaced and nobody will take responsibility for it. The staff in the Bury store (different from the team I bought it from) are rude and very unhelpful. Do not use these people.

2024年7月26日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Vicki, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD

5つ星のうち1の評価

Our kitchen is incomplete 7 months after work started

My son purchased a kitchen from Wickes Bury Lancs in Oct 2023. Fitting commenced 23 Nov and work stopped on 27 Nov. They still have an unfinished kitchen. The matter was referred to Customers Service in Jan 2024 and they still haven't been able to provide a fitter to finish the kitchen. Unaswered Phone calls to the Customers services team have been made on 5 out of the last 6 working days and messages left. The last 4 emails have not even en been acknowledged. This is disgraceful.

2023年11月22日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Alan, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, to allow us to look into this further for you, we have now requested further details via Trustpilot. RD

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