Wickes - Bury レビュー 

102
•
TrustScore 5段階評価の4.5

4.5

Moor Street, Bury Lancashire, BL9 5AQ, GB

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was at the Bury store early morning around 7.05am. I was served by Abbie who was very sharp and fast, she immediately attended to my order and kept me informed as she processed it and put me at ease... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service today from Jack. Friendly, helpful and gave us all the info needed. Quickly got our order sorted for delivery. Thank you!

企業が回答しました

5つ星のうち5の評価

We visited Wickes, Bury today and we were served by James. What a polite and helpful young man he is and a credit to your organisation. My wife wanted to buy bags of manure (poo!) but we couldn't find... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited Wickes/Bury for a kitchen and was seen by Wahida the design consultant who gave us professional advice backed up by sound knowledge of kitchens, she was so helpful nothing was to much troub... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Bury について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

102件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(102)

過去12か月のレビュー数: 14,656件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I had an appointment for 2 pm and took…

I had an appointment for 2 pm and took the day off from work. And in the end, no one from Wickes showed up.

2025年8月28日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hello Eneda, thanks for your valuable feedback, and I'm really sorry to hear about your appointment, if you can please reply back to the private message I've sent you on trustpilot we can look into this further for you. - Dylan

5つ星のうち5の評価

Very approachable staff

I came into the store looking for ideas for outdoor paint and must have walked past it about six times, I approached a young lady named Hannah and asked her and she was so helpful. Even helped guide me with some lights for my garden. I recommend this branch and it's staff just going off how great Hannah was.
Thank you Hannah and Bury Wickes

2025年8月13日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Debbie, thank you for taking the time to leave a review. We're happy to hear that Hannah was able to help you find the paint you were looking for and the lights for your garden. Thank you for the recommendation. -LG

5つ星のうち4の評価

Customer Service was very nice!

Wonderful customer service! Hannah
was very helpful and friendly to new customers.

2025年6月17日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Aaron, thank you for taking the time to leave a review regarding your experience in store. I am really pleased to see that you received great customer service and that Hannah was helpful and friendly. -LG

5つ星のうち5の評価

My experience

Great customer service, kind and helpful staff and overall a good experience

2025年7月16日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Filip, thank you for taking the time to leave a review. I'm really happy to see that the staff were kind and helpful and provided great customer service. Thank you for your comments. -LG

5つ星のうち1の評価

Horrible customer service at Wickes!

Horrible customer service at Wickes!
I bought 3 radiators online through trader, my wife paid with PayPal. We decided to return one to the Bury Wickes store for a refund, but no refund is available at the Wickes till. Instead of a refund they gave me a number (0330 123 4123) told me to ask them for a refund!
Agreed a refund on the phone but because it was purchased through a trader using PayPal they won’t give refund! Although they accepted the return and kept my radiator!
It’s been a month now but Wickes won’t refund back to original PayPal account!

2025年7月17日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

We regret to hear about the trouble you experienced with your radiator return and refund and that you are still waiting on this being refunded. We have requested additional information, once we have this we can get this looked into further. -AK

5つ星のうち5の評価

Ste W and Sue was a great help in…

Ste W and Sue was a great help in finding some dewalt batteries that were lost somewhere in store .
Many thanks Chris Mccloud

2025年7月26日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

We're happy to hear that Ste w and Sue could assist you in locating the batteries. We appreciate you taking the time to share your positive experience!
- PP

5つ星のうち5の評価

Door purchase customer service.

Abbie helped my purchase of 12 doors.
And two returns.
Excellent service. Delt with online order and customer service.
Thank you bury branch and Abbie.

2025年7月10日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

We appreciate you taking the time to share your experience. We're glad the assistance from Abbie with your door purchase and returns was excellent. Thank you for acknowledging Abbie's support.
-AF

5つ星のうち5の評価

Fabulous service

Our first visit was to have a look around. Jenny D approached us and could not have been more helpful. Her bubbly personality and down to earth approach stopped us ordering our bathroom from the first place we looked. Her knowledge was on point and was incredibly helpful.

2025年7月4日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Gemma, We appreciate you sharing your experience with us. We are so glad to hear that you received such helpful and informative assistance from jenny during your visit to our store. - LC

5つ星のうち5の評価

Good service

I was served with great manners and respect. Also I was served very fast. Thank you and I will be back some time soon.

2025年6月28日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

We're happy to hear that you were served with great manners and respect, and also very fast. Thank you for your positive feedback; we look forward to your return!
-AF

5つ星のうち5の評価

I went shopping in my local wickes on…

I went shopping in my local wickes on Wednesday never been in before always used the competition. What a friendly store. I was first greeted by Sue on the till who was cheerful and said hello. I could not find what I was looking for and I asked Sue who was lovely and showed me to what I needed. I will definitely go into store again

2025年6月25日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Lynn, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sue in our store and that they provided you with useful advice and helped you find everything you where looking for. -AH

5つ星のうち5の評価

I’m always greeted by a smile and…

I’m always greeted by a smile and friendly conversation when I see Laura. Great member of the wickes team, it’s a pleasure to as always thanks to Laura.

2025年6月26日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

We're happy to hear that you consistently have such a wonderful experience. It's great to know that our team member's friendly service makes your visits a pleasure. Thanks for your positive feedback! TW

5つ星のうち5の評価

I have a Wickes trade card and buy…

I have a Wickes trade card and buy materials around a dozen times a week from the Bury branch. I try to gravitate to Sue when paying as she always has a cheery smile and processes everything speedily. She always makes it a pleasurable experience!

2025年6月25日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

We're happy to hear that your experiences at our Bury branch are pleasurable. It's great to know that a team member's positive attitude and efficiency enhance your visits. We appreciate your feedback! TW

5つ星のうち5の評価

Great honesty


I was served by a young lady with a reddish hair colour today who made a mistake whilst serving and charged me double for one item. When I spoke to her about it she apologised and immediately resolved the issue by giving me a refund. Thank you for your honesty

2025年6月25日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

We appreciate you bringing this to our attention. We're glad the team member promptly corrected the error and provided a refund. Thank you for your honesty and for sharing your experience. TW

5つ星のうち5の評価

Bury store

I work close to the store in Bury and I am in there most days. when I am in the store Sue on the tills is always welcoming and helpful. Any questions I have are always answered by her or she gets me another member of the team.

2025年6月25日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

We're happy to hear that you find our store welcoming and helpful. We appreciate your positive feedback regarding the team member who assists you; it's great to know they make your visits pleasant. TW

5つ星のうち5の評価

Sue always makes our experience great…

Sue always makes our experience great she always goes above and beyond creating a great friendly atmosphere, I buy all my materials from Wickes mainly because of sue, she brightens up our day and she is a delight to be served by, keep up the good work Sue your the best.

2025年6月24日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

We're happy to hear that you consistently have a great experience. It's wonderful to know that Sue's friendly attitude brightens your day. We appreciate your positive feedback and loyalty!
-AF

5つ星のうち5の評価

Jenny D great bathroom designer

Jenny D at the Bury store took me through the design process for a new bathroom. I had minimal ideas so she was very patient and gave me the inspiration to design the bathroom with all the extra features I didn’t realise I wanted!

2025年5月17日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hey A Dale, thanks for your amazing review, and I'm glad you enjoyed the service from Jenny in our Bury store throughout your bathroom design, enjoy your new space! - Dylan

5つ星のうち5の評価

Very helpful choosing paint thanks…

Very helpful choosing paint thanks emelia

2025年6月13日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Philip, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

5つ星のうち5の評価

Excellent Customer Service

I was approached by the shift manager Nigel when I was looking at the laminate flooring. He has gone above and beyond to help me measure and understand what is needed to complete a job that I had going on at the house. I could not fault anything regarding Nigel, very well presented very open and honest.

2025年6月11日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

We're happy to hear that you had such a positive experience. We appreciate you acknowledging the assistance provided during your visit. Thank you for your feedback! TW

5つ星のうち5の評価

Some great assistance from Steve H

Was looking for decking boards and paint and was helped by a chap called Steve H who guided me through everything Wickes has to offer. Just waiting for my joiner to tell me how many boards I need and which stain and I’ll be back to Wickes to place an order

2025年5月21日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

Hi Keith, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Steve in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Amazing Staff!

Kirsty from Wickes Bury was extremely knowledgeable and helpful. She is professional, polite and can't do enough to help you. I have been using wickes for years and will continue to do so. Highly recommended.

2025年6月9日
自発的なレビュー
Wickes - Bury ロゴ

Wickes - Bury からの回答

We appreciate you taking the time to share your feedback. We're so glad to hear that Kirsty in our Bury branch was so helpful and knowledgeable. We value your recommendation and Thank you for your continued support!
-AF

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