Wickes - Lancaster レビュー 

164
•
TrustScore 5段階評価の4.5

4.4

Mellishaw Lane, Sunnycliffe Retail Park, Heaton Wth Oxcliffe Lancashire, LA3 3FE, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Absolutely abysmal customer service/complaints. Ignored by Store Manager and fobbed off by salesman Wayne! Wrong oven delivered - tried for resolution but no answer by this store. If you go to choose... もっと見る

企業が回答しました

5つ星のうち5の評価

Was looking for a gas box key and had wandered around the store unsuccessfully. I was approached by Vicky who had spotted my dilemma and took me directly to the item I was looking for, after I'd walke... もっと見る

企業が回答しました

5つ星のうち5の評価

I am so glad that I went to Wickes for my lovely new kitchen! From design ideas, to planning and installation, it could not have gone better. Wayne was there every step of the way with amazing servic... もっと見る

企業が回答しました

5つ星のうち5の評価

Thanks to the Wickes Community Programme and staff at their Lancaster store we were able to complete renovations in the grounds of the High Borrans Outdoor Education centre. Painted lots of benches wi... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Lancaster について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • Mellishaw Lane, Sunnycliffe Retail Park, Heaton Wth Oxcliffe, Lancashire, LA3 3FE, 英国

  • +441524848148

4.4

優良

TrustScore 5段階評価の4.5

164件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(164)

過去12か月のレビュー数: 14,656件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Janine Bateson

Janine Bateson, the design consultant could not have been more helpful or kind. Nothing was too much trouble even though we changed our mind about the colour of the kitchen after it had been ordered. She just got on and redid the order with a smile and the offer of a cup of tea. Would not hesitate to go back to her in the future.

2025年3月3日
自発的なレビュー
Wickes - Lancaster ロゴ

Wickes - Lancaster からの回答

Hey Paul, thank you for your wonderful feedback, and I'm glad that Janine was amazing throughout your kitchen experience, enjoy your new space! - Dylan

5つ星のうち5の評価

I was totally happy with my Wickes…

I was totally happy with my Wickes kitchen. It started with a visit to Morecambe store where we were helped by Wayne when we were browsing all the kitchens. We decided on our kitchen and Wayne arranged to come to our house and measure our kitchen. He then arranged for us to go back to store to see design. After a couple of slight changes we decided to go ahead with Wickes fitters who had been recommended to us. They started on agreed date and was all finished within 2 weeks. I am totally happy with the results. The service was efficient all the way through. I can recommend Wayne and Wickes.

2025年1月6日
自発的なレビュー
Wickes - Lancaster ロゴ

Wickes - Lancaster からの回答

Hi Patrica, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Wayne in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Steve was really helpful in store…

Steve was really helpful in store today. He advised what items to get and carried heavy wood to my trolley, making sure we checked out okay and was satisfied with everything.

2025年5月4日
自発的なレビュー
Wickes - Lancaster ロゴ

Wickes - Lancaster からの回答

Hi Gemma, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Steve in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Jonathan was excellent

Jonathan was excellent in guiding us into choosing a completely refurbished bathroom. His design was exactly what we had envisioned and the process was made simple by him. We look forward to having it fitted as soon as possible. Richard & Sue Mellor.

2025年5月3日
自発的なレビュー
Wickes - Lancaster ロゴ

Wickes - Lancaster からの回答

Thank you for your kind words about Jonathan and the experience you had. We are delighted to hear that you were happy with the design and process. We look forward to seeing the finished bathroom and hope you enjoy it for many years to come!
-AF

5つ星のうち5の評価

Brilliant kitchen

We decided to order a new kitchen from Wickes after dealing with the very helpful and efficient kitchen designer Janine Bateman. We were then allocated a coordinator which was Mathew who was also very efficient. The fitting was completed by Mark Whiteside and his team who did a brilliant, top quality job.

2025年4月25日
自発的なレビュー
Wickes - Lancaster ロゴ

Wickes - Lancaster からの回答

Thank you for your five-star review. We are delighted to hear that you had a positive experience with our kitchen designer Janine and coordinator Mathew, as well as Mark and his team! We strive to provide our customers with the best possible service, and we are glad that you were satisfied with the quality of the work.
-AF

5つ星のうち5の評価

Great service

Wayne has helped us design our bathroom, full of great ideas and designs, he made the process smooth and advised on everything that we needed

2025年4月30日
自発的なレビュー
Wickes - Lancaster ロゴ

Wickes - Lancaster からの回答

Hi Melissa, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Wayne in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Paul

Recently purchased masionary paint , was impressed that the store ( Lancaster) offered samples before buying the 5L paint ( which was in stock) Hollie was happy to help and advise with colour choices

2025年4月12日
自発的なレビュー
Wickes - Lancaster ロゴ

Wickes - Lancaster からの回答

We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you found our Lancaster store helpful and that Hollie provided excellent service. We strive to offer a wide selection of products and knowledgeable staff to assist our customers in making the right choices. Thank you for choosing us for your paint needs.
-AF

5つ星のうち5の評価

Helpful and knowledgeable

Staff were really helpful and made good recommendations of the best products for our home renovation.

2025年4月19日
自発的なレビュー
Wickes - Lancaster ロゴ

Wickes - Lancaster からの回答

Hey there, thanks for your positive feedback, and I'm glad you enjoyed the service in our Lancaster store. - Dylan

5つ星のうち5の評価

Amazing staff

Amazing staff, so helpful finding the paint I needed and gave me lots of options too!

2025年4月29日
自発的なレビュー
Wickes - Lancaster ロゴ

Wickes - Lancaster からの回答

Hi Meg, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

5つ星のうち5の評価

Staff were really helpful

Staff were really helpful, managed to find everything I needed with help.

2025年4月28日
自発的なレビュー
Wickes - Lancaster ロゴ

Wickes - Lancaster からの回答

We appreciate your kind words! We're glad you found everything you needed with the help of our team.
-AF

5つ星のうち5の評価

I purchased an item for click and…

I purchased an item for click and collect, the item was ready in 10 minutes for me to collect, the service from the staff member was very friendly and efficient. All done in about 30 minutes from choosing the item to collecting it very easy and efficient service well recommended.

2025年4月28日
自発的なレビュー
Wickes - Lancaster ロゴ

Wickes - Lancaster からの回答

We're so pleased to hear about your positive experience! It's wonderful to know that you found our click and collect service quick and easy. We're also delighted that our staff member provided such friendly and efficient service. We strive to make every customer's experience as smooth and enjoyable as possible, and your feedback is greatly appreciated. TW

5つ星のうち5の評価

Designed to fit exactly what I needed…

Wayne listened to exactly what I needed for my tiny bathroom and managed to work his magic to design a space to fit in everything I wanted without having to compromise. Thank you

2025年3月10日
自発的なレビュー
Wickes - Lancaster ロゴ

Wickes - Lancaster からの回答

Thank you for your kind words! We're thrilled to hear about your positive experience with our designer. We appreciate you taking the time to share your feedback and are glad you found the design process helpful.
-AF

5つ星のうち5の評価

Brilliant service and engagement with our project

Our initial enquiry was for design services to renew our bathroom and design a new ensuite. As result of the engagement of Wayne, one of the designers at Lancaster, who has helped us throughout, we have also ordered a kitchen, tiling and flooring (for our whole project). Wayne has been responsive to a range of requests and as a result of visiting our property also has used that insight to help us to economise on our project whilst pointing us upgrades to get the best from our new kitchen and bathrooms. He has also taken stress out of the project planning for us. His knowledge across the Wickes range as well experience as a designer has come across throughout the process. Also Wickes has offered a range of affordable and good quality products but also access to a great range of options.

2025年4月12日
自発的なレビュー
Wickes - Lancaster ロゴ

Wickes - Lancaster からの回答

Hey Neil, thanks for your five-star review, and I'm glad that Wayne has been amazing throughout your bathroom and kitchen project, enjoy your new spaces! - Dylan

5つ星のうち5の評価

Excellent help from Lucy assisting me…

Excellent help from Lucy assisting me finding some paint - thank you

2025年4月11日
自発的なレビュー
Wickes - Lancaster ロゴ

Wickes - Lancaster からの回答

We're so glad to hear that Lucy was able to help you find the perfect paint. We appreciate your kind words and are happy to know you had a positive experience.
-AF

5つ星のうち5の評価

5 star design

If you are looking to buy a new kitchen, go into Wickes, Lancaster, ask for Jonathan Green, design consultant. This guy has the patience of a saint, knowledgeable, efficient and extremely helpful. His expertise was invaluable. He is a credit to the company we got a great kitchen at a great price.

2025年3月25日
自発的なレビュー
Wickes - Lancaster ロゴ

Wickes - Lancaster からの回答

Hi Lindsay, Thank you for taking the time to leave your review. We are thrilled to hear about your positive experience with our design consultant. We appreciate your kind words and are delighted that you are happy with your new kitchen. - SF

5つ星のうち5の評価

Simon did an amazing job designing me…

Simon did an amazing job designing me the perfect kitchen for my small flat. He look the time to listen to all the things that were important to me and planned accordingly. He was very approachable and always on hand if I had any queries. Definitely recommend!

2024年3月25日
自発的なレビュー
Wickes - Lancaster ロゴ

Wickes - Lancaster からの回答

Hi HK, Thank you for your five-star review. We're delighted to hear that you had such a positive experience with our design service. It's great to know that you were happy with the time and attention you received from our designer. We're thrilled that you're happy with your new kitchen and that you would recommend us to others. - SF

5つ星のうち5の評価

New kitchen purchase and installation

From start to finish our new kitchen experience at wickes morecambe with wickes lancaster was fantastic.our sales lady janine was extremely knowledgeable, extremely professional and very helpful. She helped us through the whole experience. Nothing was to much trouble.. delivery was on time, installation on time, and installed by very professional fitters. Will be back in a few months for a bathroom

2025年3月10日
自発的なレビュー
Wickes - Lancaster ロゴ

Wickes - Lancaster からの回答

Thank you for taking the time to leave your review. We are delighted to hear about your positive experience with our team and the service you received. We are thrilled that you were so impressed with Janine's knowledge and professionalism, and that the entire process went smoothly. We look forward to welcoming you back for your bathroom project. - SW

5つ星のうち5の評価

New kitchen

A big shout out to Simon for planning and designing our new kitchen. He provided us with options and suggestions for space and storage. Can't wait to see it fitted. The price was very competitive too. Thanks Simon.

2025年3月22日
自発的なレビュー
Wickes - Lancaster ロゴ

Wickes - Lancaster からの回答

Thank you for taking the time to leave your review. We're delighted to hear about your positive experience with Simon and his design expertise. We appreciate your feedback and hope you enjoy your new kitchen. - SW

5つ星のうち1の評価

Poor website. Puts off customers.

Their website constantly lists items in stock, then when you try to order, wasting time on large orders, suddenly everything is out of stock. Address selector simply has a mind of its own. A ridiculously bad online ordering system.

2025年2月26日
自発的なレビュー
Wickes - Lancaster ロゴ

Wickes - Lancaster からの回答

Hey Paul, thanks for your valuable feedback and I'm really sorry you're unhappy with our website. If you need any further help, can you please reply back to the private message I've sent you on trustpilot and we can assist further. - Dylan

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報