Wickes - Nottingham North レビュー 

130
•
TrustScore 5段階評価の4.5

4.6

Mansfield Road, Daybrook, Nottingham Nottinghamshire, NG5 6GY, GB

•

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5つ星のうち5の評価

Went to Wickes Nottingham North and was furtunate enough to meet Ben K. His attitude and level of assistance was of the highest standard. Every store should have a Ben K. I have been a customer of thi... もっと見る

企業が回答しました

5つ星のうち5の評価

I made my order on Saturday for paint to be delivered as I couldn’t get into the store. From the moment I placed my order I’ve had updates and even a call to say as they didn’t have everything at one... もっと見る

企業が回答しました

5つ星のうち5の評価

Amazing experience planning our kitchen with Stuart ! He made us feel at ease all throughout the process & made sure to get us the best offers in store. He gave us his honest opinions & great advice t... もっと見る

企業が回答しました

5つ星のうち1の評価

Came round and measured the kitchen, designed the kitchen and told me what was needed. During installation an error became apparent in the measurements or design. Wickes took no responsibility for any... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Nottingham North について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • Mansfield Road, Daybrook, Nottingham, Nottinghamshire, NG5 6GY, 英国

  • +441159673617

4.6

優良

TrustScore 5段階評価の4.5

130件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(130)

過去12か月のレビュー数: 14,656件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great staff, great service

Tracey helped me find spray paint, from a restock, in the store room, excellent customer service. 5 stars

2026年2月16日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi Tom, we're happy to hear that you received excellent customer service and that we could help you find what you needed. Thank you for your feedback! -LG

5つ星のうち5の評価

New bathroom design

Sarmed, Nottingham North Wickes, understood exactly my requirements for a new bathroom. Sarmed advised me on design and options without coming across as a pushy sales person. , Wickes

2026年2月11日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi Anne Hall, We appreciate you sharing your positive experience. We're happy to hear that Sarmed provided helpful advice and design options for your new bathroom. -LC

5つ星のうち5の評価

Super helpful

Marc was so so helpful and knowlegable about door knobs and latches. Took his time to explain different options and ensured a correct purpose. Very friendly approachable manner.

2026年2月12日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi LG, we appreciate you taking the time to share your experience. We're happy to hear that our team was helpful and knowledgeable and ensured a correct purpose. -LG

5つ星のうち5の評価

Tracey and Kelly at the click and…

Tracey and Kelly at the click and collect desk couldn't have been more helpful and were very polite.

2026年2月11日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi Tom.

We're happy to hear that you found Tracey and kelly at the click and collect desk helpful and polite. Thank you for your feedback!- PP

5つ星のうち5の評価

Michelle, Leo, Michael

Michelle, Leo,and Michael, at wicks daybrook, absolutely very helpful people, nothing was to much bother in finding what I needed,
Thankyou and great service

2026年2月7日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi Karen, Thank you for taking the time to share your experience with us. We are happy to hear that Michelle, Leo and Michael were able to help you find what you need while providing excellent customer service. -SM

5つ星のうち5の評価

Really helpful staff

Really helpful staff
Ben Kemet went the extra mile to locate an item that wasn't on the shelf.

2026年1月29日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi Jake, Thanks for taking the time to share your feedback with us. It is wonderful to hear that Ben was able to go the extra mile and help you find what you needed. -SM

5つ星のうち5の評価

Quick, easy and friendly

Ordered some paint for click and collect, order was received promptly.

When I went to pick up it was very easy and quick especially when purchasing some other bits. Order was picked by Joe and I was served by Tracey who was really friendly.
Great service

2026年1月24日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi Rebecca.

We appreciate you taking the time to leave us a review. We're happy to hear that you received your click and collect order promptly and that our service was great when you picked it up. Thanks again!
- PP

5つ星のうち5の評価

Ryan was very helpful with my click and…

Ryan was very helpful with my click and collect, very good service!

2026年1月14日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hello Theo, thank you for your five-star feedback, and I'm glad you enjoyed the click and collect service from Ryan in our Nottingham North store! - Dylan

5つ星のうち5の評価

Excellent personalised service-Stuart L @ Nottingham North

Having had no experience in designing or buying a brand new kitchen the situation was daunting for us knowing where to start but Stuart made the process a breeze! From the initial consultation he listened to what we wanted and helped to create a design that we are over the moon with. His design knowledge and knowledge in the products was spot on, he allowed time for us to think about things, he sent emails to us when he said he would- he is 5***** all round. There was absolutely no pressure from Stuart which I found reassuring. Even after the kitchen had been delivered and fitted (we didn't use Wickes for fitting) he helped us to sort out returning and ordering a few amendments. I will definitely be recommending Stuart to anyone wanting a new kitchen from now on!

2025年11月1日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hey Danielle, thank you for your five-star review and I'm glad that Stuart was able first class all the way through your kitchen design experience at our Nottingham North store. I'm glad the installation went well, and it makes us proud you would recommend us, enjoy your new kitchen! - Dylan

5つ星のうち5の評価

A new kitchen from Wickes

A new kitchen from Wickes
The design needed was for a user friendly kitchen for a 85 year old lady. Everything to hand, easy to live with and minimum high level storage. Sarmed took his time to listen to my mums needs and after a home visit to measure the area, he created the design to fit in the kitchen area. In store Sarmed went through many variables of units worktops sinks taps Everything that goes into creating the final product. This was done with humour in a relaxed manor, with parts being chosen, then unchosen then rechosen. Patience is obviously non negotiable in your role Sarmed.
We chose to have the whole process installed in house and Craig and his team did this in what can only be described as totally professional. All of the trades people the plasterers electrician, everyone involved were great. The standard of finish is fantastic. They all treated my mum and her home with the greatest of respect ensuring there was as little disruption possible and always left the area clean and tidy at the end of the day. All the while keeping her well topped up with hot drinks.
Was there any snags, only a couple.
1 panel that went above the oven was found to be damaged when unpacked, this was immediately reordered by Craig to be changed. This had to be done 3 more times before a undamaged panel arrived, which was fitted by Craig within 24 hours.
Then a change to the original flooring chosen due to it becoming a end of line item. The new flooring was of a better quality than the original and a price was agreed between what the cost of the original was and the higher cost of the new floor. The way this was organised did take nearly six weeks to complete the transaction financially but this was the only negative bit of the whole process.
So to recap
Would I use Wickes again ? Yes
Would I reccomend Sarmed, Yes Genuine nice guy easy going, professional caring and listens to you fully before reccomending his ideas.
Would I reccomend using Wickes installers, Yes all day every day Specifically ask for Craig and his team, you will not be disappointed.
So with minimum hiccups in the whole process I submit my 5 stars.

2026年1月16日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hey Peter, thank you for your incredible feedback, and I'm so thrilled that Sarmed and Craig were both first class throughout your design and installation experience. It makes us so happy and proud that you would recommend us, enjoy your new space! - Dylan

5つ星のうち5の評価

Returning laminate flooring

I had some laminate that was fully oacked and not used. I had it for 6 months and It was outside the reurns duration of 1 month. Mark and Tracey were fantastic and allowed me to return it.
Thanks Mark and Tracey

2026年1月13日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi, Shaffi. Thank you for taking the time to share your review with us. We are happy to see that both Mark and Tracey were able to help you with your returns. Thank you again for your valuable feedback. - Scott H

5つ星のうち5の評価

Leo was such a nice consultant

Leo was such a nice consultant. Really knew his craft and had a wealth of ideas. Would highly recommend him.

2026年1月10日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi Alayne, Thank you for leaving your feedback. We are happy to hear that Leo was able to provide wonderful service and creativity in your consultation. -SM

5つ星のうち5の評価

Excellent customer service!

Excellent customer service from Rachel, who has been very helpful, patient and supportive along with sound advice given all whilst keeping us within our budget. Thank you

2026年1月11日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi Ms Thomas, Thank you for taking the time to share your feedback. It is great to hear that you were pleased with the service provided by Rachel. -SM

5つ星のうち5の評価

Came in for a colour matched Dulux…

Came in for a colour matched Dulux paint - Tracey and Marc were very helpful, friendly and professional. 5/5

2026年1月5日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi Jake,

We're happy to hear that you received helpful, friendly, and professional service from Tracey and Marc during your visit for the colour matched paint. Thank you for your feedback. -Ellysse

5つ星のうち5の評価

Brought a new Kitchen in June 2025 from…

Brought a new Kitchen in June 2025 from the Arnold - Nottingham store through Sarmed.
Sarmed was brilliant and genuinely cant speak highly enough of him. Engaged throughout, passionate about the design and colours, not pushy at all and gave the impression he genuinely wanted to help us achieve our dream kitchen.
We went for a Chester Cloudy blue style, and its a dream !
There were issues with the units however; some items missing, the handles and their bolt would snap leaving them useless and some of the instructions are very poor, but none of this takes away for the customer service we received from Sarmed, the online team and another Wickes Kitchen designer in the Arnold store who's name i forget.
Would recommend, just be patient with the construction if you do it yourselves like we did !

2025年6月30日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi Josh.

We're happy to hear that you love your Chester Cloudy Blue kitchen! We appreciate your kind words regarding the assistance you received in the Arnold store. We're sorry to learn about the missing items and handle issues, and we appreciate your patience during construction. Thank you for your feedback.
- PP

5つ星のうち5の評価

Fantastic experience as always

Tracey was very helpful with my DIY predicament and found the solution for me. Would thoroughly recommend!

2025年12月29日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi, Andy. Thank you for taking the time to share your review with us. We are very happy to see that Tracey was helpful and able to find a solution to your DIY dilemma. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Extremely helpful and kind

I had a very positive experience with Wickes when contacting them about a community project at the Macmillan Information and Support Centre. From the first conversation, the store Manager Tanya was open, friendly and receptive to our request, and she went out of her way to ensure the specific products we needed were avaialble.
Through the Wickes community programme, the store donated ear defenders to help make our centres more accessible and welcoming for people who are neurodiverse. This practical support will make a real difference to those using the service.
The experience highlighted how effective the Wickes community programme is and the company’s commitment to supporting local causes. We are grateful for the support provided, which reflects well on both the store and Wickes as an organisation.
Thank you for your help and support.

2025年12月17日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi, Julia. Thank you for taking the time to share your review with us. We are really pleased to see that we were able to help you with donations via our Community programme and that it made a real difference. We are also happy to see that Tanya was able to help you get the products you needed, providing a friendly service. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Great service

Our Design consultant -Sarmed was polite courteous and friendly. He was very knowledgeable about the design process and produced an excellent layout plan for our kitchen. He showed us all the materials and recommended detailed arrangements for the products. We couldn’t hope for a better service thoroughly recommend the design service offered by Whickes at Arnold Nottingham

2025年12月16日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi, Naj. Thank you for taking the time to share your review with us. We are delighted to see that your design consultant Sarmed was polite, courteous and friendly during your appointment, providing excellent knowledgeable customer service. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Helpful staff and a good value store.

Helpful staff and a good value store.
Managed to source my item and get it delivered from another store the next day

2025年12月9日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi, Thanks for taking the time to leave your review. We are happy to hear that your trip to your local store was able to provide the level of customer service we aim to provide. Thanks again for the kind feedback. -JL

5つ星のうち5の評価

Customer feedback

The staff were on point with there customer service and helped to find gloss paint and tools to remove bath room sealant 😊

2025年12月2日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi Simon Robinson, We're happy to hear that our staff provided excellent customer service and helped you find the right products. Thank you for your positive feedback! -LC

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