Wickes - Stockport レビュー 

144
TrustScore 5段階評価の4

4.1

4 Manchester Road, Stockport Cheshire, SK4 1TN, GB


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5つ星のうち1の評価

Wickes was an absolute nightmare, five months on from paying them in full we still have NO Kitchen. They never once communicated any of the issues that they caused us. When we complained all we got wa... もっと見る

企業が回答しました

5つ星のうち5の評価

Caitlin at Wickes , Stockport has been really helpful through out our kitchen renewal journey. Approachable and she explained all the process and available offers to get an affordable quote. Pleas... もっと見る

企業が回答しました

5つ星のうち5の評価

Andy in the Stockport store very helpful when purchasing a replacement toilet. As one wasn’t on display, we wanted to check some dimensions that weren’t listed on the website or box. He happily ope... もっと見る

企業が回答しました

5つ星のうち5の評価

We are pleased to share as Wickes customers our experience of ordering an online delivery in the Stockport area. We ordered and paid for 3.6m long treated timber roof battens and hoped they wouldn't b... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. バスルーム用品店
  3. キッチン用品店
  4. 太陽エネルギー会社

Wickes - Stockport について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • 4 Manchester Road, Stockport, Cheshire, SK4 1TN, 英国

  • +441614809725

4.1

ほぼ満足

TrustScore 5段階評価の4

144件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(144)

過去12か月のレビュー数: 13,234

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Conor was absolutely amazing with his…

Conor was absolutely amazing with his service and a great help a 5 star service thanks conor

2026年4月18日
自発的なレビュー
Wickes - Stockport ロゴ

Wickes - Stockport からの回答

Hi Mohammed, We appreciate you sharing your feedback. We're so glad to hear that the service was amazing. Thank you for your kind words! -Summer M

5つ星のうち3の評価

Wicks planned our kitchen, looks nice but does have some niggles.

Wicks planned our kitchen, ok there, apart from the kitchen fitter had unused kitchen panels, still wrapped up and unused, in fact he put them in the skip. We have at least £150 of bits and pieces, it's been a chore getting Wickes to pick the stuff up and give a refund.
We have a cupboard door that you have to lift up to open, a mechanism that's fallen off, the list goes on.
I have just had notification that the additional panels are being picked on the 22/04/2026
I would not recommend them, they seem to be no better than Wren kitchens.

2026年3月16日
自発的なレビュー
Wickes - Stockport ロゴ

Wickes - Stockport からの回答

Hi Mr Dougie, We appreciate your feedback and are sorry to hear about the issues with your kitchen, the unused panels, the cupboard door, and boiler access. We'll look into this to see how we can improve our service. - Sean

5つ星のうち5の評価

Went in to Wickes Stockport to look at…

Went in to Wickes Stockport to look at some fence panels and was helped by Ellie and Tommy they were both really polite and friendly and helped me with my query. It was refreshing to shop somewhere and have young members of staff that care so much about the customers. I will definitely be using Wickes more often for my DIY needs.

2026年4月15日
自発的なレビュー
Wickes - Stockport ロゴ

Wickes - Stockport からの回答

Hi John C, We're happy to hear that you received polite and friendly assistance from Ellie and Tommy while shopping for fence panels. We appreciate you noting their care for customers, and we thank you for your feedback. - Sean

5つ星のうち5の評価

Helpful , knowledgeable staff

Andy in the Stockport store very helpful when purchasing a replacement toilet.
As one wasn’t on display, we wanted to check some dimensions that weren’t listed on the website or box. He happily opened a box up so we could check it out before purchasing it.
Plus it was kind and helpful that he carried it out to the car and put it in the boot for us , as there is some weight in these boxes. Really appreciated his help and nothing was too much trouble to ensure we were happy before purchasing it.

2026年4月13日
自発的なレビュー
Wickes - Stockport ロゴ

Wickes - Stockport からの回答

Hi Moira,

It's wonderful to hear that Andy was helpful when you were purchasing a replacement toilet. It's great to know that they went above and beyond to ensure you were happy before your purchase. Thank you for your feedback. -Ellysse

5つ星のうち1の評価

the Surveyer never turned up

the Surveyer never turned up. I rush back home for the appointment but he never turned up

2026年4月13日
自発的なレビュー
Wickes - Stockport ロゴ

Wickes - Stockport からの回答

Hi RB, We regret the surveyor's absence and the wasted trip home. We'll investigate to prevent this happening again. I have requested further information to have this looked into, Thanks for your feedback. - Sean

5つ星のうち5の評価

Very good advice from knowledgeable…

Very good advice from knowledgeable designer Caitlin guiding us through the process to arrive at the best design for us.

2026年4月7日
自発的なレビュー
Wickes - Stockport ロゴ

Wickes - Stockport からの回答

Hi, Paul. Thank you for taking the time to share your review with us. We're delighted to see that your designer Caitlin was very helpful and knowledgeable during the design process. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

I came in to ordering flooring not…

I came in to ordering flooring not having a clue of where to start or what to do , a lovely lady called Tina came to my rescue and so so helpful and sorted it all for me , going above and beyond and her level of customer service did not go unnoticed , I’m cabin crew and deal with the public every day and no that people are often to write in with negatives rather than positives .
Tina is a real asset to the team and I went in again today and she remembered by name , can’t thank her enough

2026年4月7日
自発的なレビュー
Wickes - Stockport ロゴ

Wickes - Stockport からの回答

Hi Marc, We appreciate you taking the time to share your positive experience. We're happy to hear that Tina was so helpful during your flooring selection. It's great to know that their customer service made such a positive impression.- Sean

5つ星のうち1の評価

I would give less than this

I would give less than this - we wanted a design consultation at a flat in Manchester it was all booked but then the week before they didn't want to come out and cancelled our appointment - the range we liked was a bespoke range. They insisted that we would have to come into the shop despite the fact we had no transport and no time to do so on the date booked. We had booked a home visit -
when I asked if there was closer store she wouldn't answer from outset it was as if she had no intention of anyone coming out!!!! disgusting customer service
The whole affair complete and utter waste of time.

Andrea

2026年4月9日
自発的なレビュー
Wickes - Stockport ロゴ

Wickes - Stockport からの回答

Hi Andrea, We appreciate you bringing this to our attention. We're sorry your design consultation was cancelled and that we couldn't accommodate an in-home visit. We have requested further information to have this looked into. - Sean

5つ星のうち5の評価

Caitlin at Stockport was really great

Caitlin at Stockport was really great. She understood what I wanted and was very helpful at keeping my tight budget in mind.

2026年2月28日
自発的なレビュー
Wickes - Stockport ロゴ

Wickes - Stockport からの回答

Hi Emma, We appreciate you taking the time to share your feedback. We're so glad to hear that you received great service from Caitlin while keeping your budget in mind. - Sean

5つ星のうち5の評価

Jack was very helpful and provided…

Jack was very helpful and provided excellent service, he was exemplary. Thanks for the natural wicker paint! Tim

2026年3月30日
自発的なレビュー
Wickes - Stockport ロゴ

Wickes - Stockport からの回答

Hi Tim, We appreciate you taking the time to share your feedback. We're happy to hear that you received excellent and helpful service from Jack. Thanks for the review! - Sean

5つ星のうち5の評価

As a home renovation first timer

As a home renovation first timer, I had no idea what I was doing and barely knew where to start planning my bathroom renovation. Caitlin at the Stockport branch was incredibly knowledgeable and friendly and knew exactly the right way to help me figure out what I wanted (I had no idea). The process was streamlined and communication was fantastic. I would recommend this to anyone like me, who knows what they have is bad but isn't quite sure what good is. I am really happy with the design that Caitlin and I came up with and I'm so excited for the work to be done!

2026年3月21日
自発的なレビュー
Wickes - Stockport ロゴ

Wickes - Stockport からの回答

Hi, Alex. Thank you for taking the time to share your review with us. We're really pleased to see that your design consultant Caitlin was incredibly knowledgeable and friendly, helping you achieve the design you wanted for your new bathroom. We're also happy to see that the communication was fantastic, and the process went as smooth as possible. Please do keep us updated on your bathroom project. Thank you again for your kind feedback. - Scott H

5つ星のうち1の評価

Rubbish in store experience

Sadly the representative i booked with was not in the building at the time we booked, i wouldnt have minded waiting but the person that was at the kitchen desk just dismissed me, no apology or "would you mind waiting" i felt ignored and will spend my money with a company that gives a damn

2026年3月20日
自発的なレビュー
Wickes - Stockport ロゴ

Wickes - Stockport からの回答

Hi, Martyn. Thank you for taking the time to share your review with us. We're sincerely sorry to see that your design consultant was not in store for your appointment. I've sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

5つ星のうち5の評価

New kitchen

We have just purchased a new kitchen and have been so impressed by our design consultant Caitlin. She really listened to what we didn't like in our current kitchen and what we wanted in our ideal kitchen and helped us bring this to life. Her passion and enthusiasm made the whole process easy

2026年3月11日
自発的なレビュー
Wickes - Stockport ロゴ

Wickes - Stockport からの回答

Hi Gabrielle.

We appreciate you sharing your experience. It's wonderful to hear that our design consultant listened to your needs and helped you create your ideal kitchen. We're glad her passion made the process easy.- PP

5つ星のうち5の評価

Very professional service from Caitlin…

Very professional service from Caitlin at the Stockport branch. There was a good understanding of what we required and valuable suggestions were made leading to a comprehensive design of our dream kitchen

2026年3月10日
自発的なレビュー
Wickes - Stockport ロゴ

Wickes - Stockport からの回答

Hi, Angela. Thank you for taking the time to share your review with us. We're delighted to see that Caitlin was very professional and provided a great design for your dream kitchen. Please do keep us updated on your kitchen project. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

I had a fantastic experience in store…

I had a fantastic experience in store yesterday while shopping for flooring and tiles for a project I’m currently working on. Lucy from the Stockport branch was absolutely amazing and went above and beyond to help me with stock locations, availability, and advice on styles and designs. She was incredibly knowledgeable, friendly, and genuinely took the time to make sure I found exactly what I needed. Her help and guidance made the whole experience so much easier, and it was very much appreciated. Outstanding customer service!

2026年3月10日
自発的なレビュー
Wickes - Stockport ロゴ

Wickes - Stockport からの回答

Hi, Mark. We appreciate you sharing your experience at the Stockport branch. We're happy to hear that our colleague Lucy was amazing and provided outstanding customer service while helping you find flooring and tiles. We're also delighted to see that her guidance made the whole experience easier. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Buying a bathroom

Our experience was excellent thanks to Caitlin Hill at the Stockport Branch. She was very approachable, she listened and instinctively responded to our requirements. Her design was very good, all her suggestions were excellent, she was very efficient and she explained everything carefully. Couldn’t have done more. Definitely 5 stars!

2026年3月7日
自発的なレビュー
Wickes - Stockport ロゴ

Wickes - Stockport からの回答

We appreciate you sharing your experience. We're happy to hear that you received excellent service. It's great to know that Caitlin Hill was approachable, listened well, and offered excellent suggestions. Thank you for your kind feedback! -AK

5つ星のうち5の評価

Click and collect service

Click and collect service. Was helped by Olly to get the heavy purchase into the car. No complaints.
The lady in store was helpful to when asked about a product I seen online.

2026年3月4日
自発的なレビュー
Wickes - Stockport ロゴ

Wickes - Stockport からの回答

Hi MNUH Hu, We're happy to hear that you found our click and collect service helpful and that our team provided excellent assistance with your purchase and inquiry. Thank you! - Sean

5つ星のうち5の評価

Had a rapid delivery this morning.

Had a rapid delivery this morning,the lovely man Dave even brought what I had ordered inside the house for me.
He was very friendly and helpful, it was a great service, thanks Dave.

2026年3月4日
自発的なレビュー
Wickes - Stockport ロゴ

Wickes - Stockport からの回答

We appreciate you taking the time to leave us a review. We're happy to hear that you received a rapid delivery and found our team member to be friendly and helpful. - Sean

5つ星のうち5の評価

Had great experience

Had great experience, helping staff and found required items organized

2026年3月2日
自発的なレビュー
Wickes - Stockport ロゴ

Wickes - Stockport からの回答

Hi Sardar,

We are thrilled to hear that our staff was helpful and that you found everything you needed. Thank you for your kind feedback. -Ellysse

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