Wickes was an absolute nightmare, five months on from paying them in full we still have NO Kitchen. They never once communicated any of the issues that they caused us. When we complained all we got wa... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Wickes was an absolute nightmare, five months on from paying them in full we still have NO Kitchen. They never once communicated any of the issues that they caused us. When we complained all we got wa... もっと見る
企業が回答しました
Caitlin at Wickes , Stockport has been really helpful through out our kitchen renewal journey. Approachable and she explained all the process and available offers to get an affordable quote. Pleas... もっと見る
企業が回答しました
Andy in the Stockport store very helpful when purchasing a replacement toilet. As one wasn’t on display, we wanted to check some dimensions that weren’t listed on the website or box. He happily ope... もっと見る
企業が回答しました
We are pleased to share as Wickes customers our experience of ordering an online delivery in the Stockport area. We ordered and paid for 3.6m long treated timber roof battens and hoped they wouldn't b... もっと見る
企業が回答しました
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
4 Manchester Road, Stockport, Cheshire, SK4 1TN, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Conor was absolutely amazing with his service and a great help a 5 star service thanks conor

Wickes - Stockport からの回答
Wicks planned our kitchen, ok there, apart from the kitchen fitter had unused kitchen panels, still wrapped up and unused, in fact he put them in the skip. We have at least £150 of bits and pieces, it's been a chore getting Wickes to pick the stuff up and give a refund.
We have a cupboard door that you have to lift up to open, a mechanism that's fallen off, the list goes on.
I have just had notification that the additional panels are being picked on the 22/04/2026
I would not recommend them, they seem to be no better than Wren kitchens.

Wickes - Stockport からの回答
Went in to Wickes Stockport to look at some fence panels and was helped by Ellie and Tommy they were both really polite and friendly and helped me with my query. It was refreshing to shop somewhere and have young members of staff that care so much about the customers. I will definitely be using Wickes more often for my DIY needs.

Wickes - Stockport からの回答
Andy in the Stockport store very helpful when purchasing a replacement toilet.
As one wasn’t on display, we wanted to check some dimensions that weren’t listed on the website or box. He happily opened a box up so we could check it out before purchasing it.
Plus it was kind and helpful that he carried it out to the car and put it in the boot for us , as there is some weight in these boxes. Really appreciated his help and nothing was too much trouble to ensure we were happy before purchasing it.

Wickes - Stockport からの回答
the Surveyer never turned up. I rush back home for the appointment but he never turned up

Wickes - Stockport からの回答
Very good advice from knowledgeable designer Caitlin guiding us through the process to arrive at the best design for us.

Wickes - Stockport からの回答
I came in to ordering flooring not having a clue of where to start or what to do , a lovely lady called Tina came to my rescue and so so helpful and sorted it all for me , going above and beyond and her level of customer service did not go unnoticed , I’m cabin crew and deal with the public every day and no that people are often to write in with negatives rather than positives .
Tina is a real asset to the team and I went in again today and she remembered by name , can’t thank her enough

Wickes - Stockport からの回答
Conor and Tommy saved me shed loads of time loading up

Wickes - Stockport からの回答
I would give less than this - we wanted a design consultation at a flat in Manchester it was all booked but then the week before they didn't want to come out and cancelled our appointment - the range we liked was a bespoke range. They insisted that we would have to come into the shop despite the fact we had no transport and no time to do so on the date booked. We had booked a home visit -
when I asked if there was closer store she wouldn't answer from outset it was as if she had no intention of anyone coming out!!!! disgusting customer service
The whole affair complete and utter waste of time.
Andrea

Wickes - Stockport からの回答
Caitlin at Stockport was really great. She understood what I wanted and was very helpful at keeping my tight budget in mind.

Wickes - Stockport からの回答
Jack was very helpful and provided excellent service, he was exemplary. Thanks for the natural wicker paint! Tim

Wickes - Stockport からの回答
As a home renovation first timer, I had no idea what I was doing and barely knew where to start planning my bathroom renovation. Caitlin at the Stockport branch was incredibly knowledgeable and friendly and knew exactly the right way to help me figure out what I wanted (I had no idea). The process was streamlined and communication was fantastic. I would recommend this to anyone like me, who knows what they have is bad but isn't quite sure what good is. I am really happy with the design that Caitlin and I came up with and I'm so excited for the work to be done!

Wickes - Stockport からの回答
Sadly the representative i booked with was not in the building at the time we booked, i wouldnt have minded waiting but the person that was at the kitchen desk just dismissed me, no apology or "would you mind waiting" i felt ignored and will spend my money with a company that gives a damn

Wickes - Stockport からの回答
We have just purchased a new kitchen and have been so impressed by our design consultant Caitlin. She really listened to what we didn't like in our current kitchen and what we wanted in our ideal kitchen and helped us bring this to life. Her passion and enthusiasm made the whole process easy

Wickes - Stockport からの回答
Very professional service from Caitlin at the Stockport branch. There was a good understanding of what we required and valuable suggestions were made leading to a comprehensive design of our dream kitchen

Wickes - Stockport からの回答
I had a fantastic experience in store yesterday while shopping for flooring and tiles for a project I’m currently working on. Lucy from the Stockport branch was absolutely amazing and went above and beyond to help me with stock locations, availability, and advice on styles and designs. She was incredibly knowledgeable, friendly, and genuinely took the time to make sure I found exactly what I needed. Her help and guidance made the whole experience so much easier, and it was very much appreciated. Outstanding customer service!

Wickes - Stockport からの回答
Our experience was excellent thanks to Caitlin Hill at the Stockport Branch. She was very approachable, she listened and instinctively responded to our requirements. Her design was very good, all her suggestions were excellent, she was very efficient and she explained everything carefully. Couldn’t have done more. Definitely 5 stars!

Wickes - Stockport からの回答
Click and collect service. Was helped by Olly to get the heavy purchase into the car. No complaints.
The lady in store was helpful to when asked about a product I seen online.

Wickes - Stockport からの回答
Had a rapid delivery this morning,the lovely man Dave even brought what I had ordered inside the house for me.
He was very friendly and helpful, it was a great service, thanks Dave.

Wickes - Stockport からの回答
Had great experience, helping staff and found required items organized

Wickes - Stockport からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。