Williams & Yates レビュー 

An amazing service. Arrived on time, packed quickly with no fuss. Went above and beyond to get my furniture in the new house - even the difficult items. Cheerful, polite and all goods packed carefully. Would def recommend (and cheaper than near competitors).

My move was a bit complicated since the household goods were split for destinations in 2 countries. From the start of contacting W&Y for their prices and terms follow-up was fast and clear, and I dealt with only 4 people there (plus the packers), each with their role. The first delivery was this week and the second is in port awaiting Customs clearance, both as expected.

Smooth and easy move. The team was helpful and got everything done without any issues. Would use again without doubt.

While the initial phone calls, quote and packing service were great, it all went downhill after that. I was asked to send the wrong paperwork, which would delay my shipment when it arrived, and then the agent missed my emails. Our shipping to Australia sat at UK docks for nearly two months before finally leaving the UK. On arrival in Australia, we had very little help or communication from the ‘local’ agent, Allied Moving Services, who were on the other side of the country. The incorrect paperwork I was originally asked for caused another delay, as did the lack of communication and the brief replies I received on the occasions when I did receive a response. The Customs and Quarantine inspection dates I received came and went, nothing was done on time, and more incorrect paperwork arrived. The icing on the cake was Allied Moving Services then asking me to sign a waiver indemnifying them of any damage to my possessions caused by ‘treatment’ by Quarantine. Absolutely not! My shipment left in one piece, and it should arrive in one piece.

I was quoted an 8-week shipment, we are now in the 17th week, and I’m still waiting.

We used Williams and Yates for a residential move, and I couldn’t be more impressed with their service. From the initial consultation to the final box being unloaded, the team were punctual, professional, and very efficient.
They handled all of our belongings with great care, ensuring everything was securely packed and transported without damage. The crew were courteous, well-organised, and clearly experienced, which helped make the entire moving process smooth and stress-free. Because let's face it, the whole moving process is stressful enough. We also took out their insurance cover which gave us that peace of mind.
Communication was clear throughout, and they were flexible and accommodating.
I would highly recommend Williams and Yates to anyone looking for a trustworthy and high-quality removal service.

I recently used Williams Yates Removals for a home move, and I couldn't be more impressed with the service. From start to finish, the team was professional, efficient, and incredibly careful with all of our belongings.

A special shout-out goes to Chris and Michael, who were absolutely excellent throughout the entire process. They arrived on time, worked with a great attitude, and handled everything with care and precision. They managed heavy items with ease and made sure nothing was damaged in transit. Their teamwork and communication were top-notch, making what could have been a stressful day feel seamless and well-organised.

Brilliant service for a recent move within London. Marlon and Michael were excellent with Callum assisting on the last day also. I would strongly recommend their services and to take the full packing service so you do not need to worry about anything. Nothing was an issue and everything was delivered and unpacked safely. Will strongly recommend to all.

After 18 months of storage with Williams & Yates, we’ve finally moved into our new home and we’re so releived to be settling in at last. Throughout the entire process, Nikki has been increadibly helpful, supportive, and always quick to respond to any qustions we had. Knowing our belongings were in safe hands gave us real peace of mind during a long and uncertain period. With the final delivery happening this week, we finally found a moment to leave some well deserved feedback. The service has been exellent from start to finish and we’re truly grateful to the entire team. Highly recommended!

Williams & Yates made our local move in London completely stress-free. The team was punctual, professional, and handled everything with great care, from packing to unloading. Communication was clear throughout, and they went the extra mile to ensure everything was just right. Highly recommend them for a smooth and efficient move!

A huge thank you to Maria and Michael and team at Williams and Yates for their outstanding support with a recent client move. They were professional, responsive, and made the entire process smooth and stress-free.

Maria handled our move with precision, while Michael brought a calm, solution-oriented approach that made a big difference. Their teamwork and dedication truly went above and beyond.

I highly recommend Maria, Michael, and the Williams and Tate team for anyone needing reliable, top-tier service.

We used Williams and Yates for my grandparents move and we couldn't be happier with the experience. Everything was handled professionally and efficiently.

The team arrived on time, packed everything with care, and gave us a friendly and efficient service.

The office staff was also helpful in answering our questions, quoting us and getting us booked in.

If you're looking for a reliable and stress free moving experience then I highly recommend using Williams & Yates. I'd definitely use them again for any future moves

A professional, friendly and incredibly careful team who make the whole moving process feel completely stress-free. From the moment they arrived, it was clear we were in safe hands with their attention to detail and care with every item, big or small, was outstanding.

Nothing was too much trouble and they went above and beyond to make sure everything is exactly where it needs to be at the other end. A genuinely lovely team to work with and I wouldn’t hesitate to recommend them!

I've had the pleasure of working closely with the team at Williams & Yates and have consistently been impressed by their professionalism, attention to detail, and the experienced, thoughtful approach they bring to everything they do. It's clear they take great pride in their work and genuinely care about delivering a high standard of service. Highly recommended.

Excellent movers! Exceptionally professional and reliable and have made my move from the UK to the USA almost enjoyable! Highly recommended

I couldn’t be more impressed with their service. From the moment I contacted them, the team was friendly, responsive, and incredibly professional. They took the time to understand my needs.

On moving day, the crew arrived right on time and worked efficiently and carefully throughout. They handled everything with great care and made what could have been a stressful day completely smooth and hassle-free. They were courteous, well-organized, and clearly experienced.

What stood out was their attention to detail and their willingness to go above and beyond to ensure everything was just right.

They truly made the move a breeze!

Shipment from the US to the UK could not have gone worse. Over 50% of the items delivered were damaged due to insufficient packaging although specifically requested proper packaging and crates beforehand. Insurance claim for all items damaged has taken nearly a year to get resolved and is still being delayed with underhand stalling tactics used by their Insurance partners. Date of Experience has been requested by Trust pilot, This is March 2024 until today 3rd April 2025