Wing Mirror Man レビュー 

One star is too much. Horrendous is all I can say. If you use this company be warned.

I ordered a wing mirror on 13/01/25 required for BMW MOT in Mar 25. After a month and no delivery they could not give me a delivery date, I cancelled my order and completed a refund form. I was told by customer services 3 times that it was being progressed but fobbed off every time. They said they had contacted finance but silence is deafening. Totally unreliable service they take your money quickly, do not deliver on time and hang on to your money. Use at your peril. Wg Cdr RAF

Should have read the reviews before dealing with this company. Ignored emails, online chats, boy taking the calls had no customer service skills, talks over you, raises voice, doesn’t listen to understand or resolve issues, listens to dismiss, shut down, invalidate and refuse returns and refunds.
Please beware and look somewhere else, it’s not worth it.

Poor service, no communication, email ignored, order stated 1 day delivery: 5 days later no show: no advice: no reply! Shameful!

Would have given minus rate if I could .part was ordered November 2024 after numerous phone calls was told it was coming on a slow boat from china so cancelled and asked for a refund. Waited from December 2024 till 13th March 2025 to get the refund back and took numerous phone calls and threats to put in solicitors hands. The front of house staff very polite but asked to be put though to accounts and they are sooo rude.WOULD NOT RECOMMEND THIS COMPANY.

Terrible service Aggressive Staff Constant Lies About Part Updates And Broken Promises Asked For Refund Told To Do It On Line Which Was Done NO Response Within The Agreed Time Scales Reminder Sent Again No Response Within The Time Scales Further Calls To Customer (Non) Service And Told The Refund Request Has Been Received And Can Take Up To 10 Working Days Avoid This Company Like The Plague I Will Keep You Updated On The Refund One Good Point The Last Gentleman I spoke To Was Professional Polite And Courteous

Ordered on 21/02/25 with 48 hour delivery, turned up 2 weeks later. No solid answer from staff over the phone when chasing ut, even created a tracking number but never posted for another 4 days. Cover did finally arrive but be careful if you're in a rush for one!

4 days and still hasn't been dispatched. After messaging they're saying there are problems waiting for parts from their supplier, however the part says in stock on the website. Wish I read the reviews before ordering. Avoid at all costs

Terrible company terrible customer service. Josh speed was very rude to me on the phone after over a month of being messed around. Please avoid

Awful company isn’t worth one star! Ordered a wing mirror after 6 weeks of waiting (was told maximum 3) phoned up 3 times to be told 3 different stories about where it was. They have avoided my emails not rang me back when they said they would. Terrible customer service on the phone they genuinely couldn’t give a dam about your order! Please avoid at all costs!!!!

Wish I could award zero stars! Do not use this company, you can get parts cheaper and quicker elsewhere. Parts are shown as in stock when they are not. Cancelling does not work and forget about trying to get a refund, you have more chance of witnessing the second coming of Christ. Staff are rude and abrupt. Wish I had looked at reviews before I ordered

Non genuine part that I couldn’t even use after a 2 month wait!!! And for the joy of £60
Honda parts come ready painted apparently - according to the Honda dealer I eventually had to go to

I thought I was ordering a genuine Honda part. The wing mirror on a friend's car was hit by a motorist that didn't stop. Wing Mirror Man was recommended by the local car parts company. I wished I'd have checked the reviews before ordering. I phoned up gave them the reg and they said they had the replacement mirror in stock. I ordered and paid for it. It arrived 3 days later. It didn't fit so I phoned back. The man who answered the phone was extremely rude but I let him get away with it. He left me on hold for a very long time before coming back and saying yes there was one with a different fitting on the back and he'd send me a photo to my email address. 3 hours later I'm still waiting. I emailed them. No response. I shall be returning the wing mirror to them tomorrow with a covering note asking for a refund and informing them if I don't get my money back I shall be taking them to the small claims court. I'm 73, my friend whose car it is has cancer. Customers should not be treated like this.

Very long dispatch times, despite claiming “This item is usually dispatched within 1 business day.”

All requests to cancel and return items were ignored.

I ordered a door mirror on the 15th of January 2025, supposedly in stock, with a 3-4 working day delivery as it required painting. February 3rd no sign of the mirror so I emailed but got no response. February 6th, I rang and was told there was an inventory error, and it actually wasn't in stock. They could have let me know! There was apparently stock coming in so it would be up to 10 working days. February 26th and still no mirror. I rang and was told it had arrived and had gone to spraying and guess what - 3 to 4 days to arrive. I thought finally we're just about there but then I looked on TrustPilot and oh dear! It appears to be one of their standard ploys to fob off customers. I concluded that I had been lied to from the outset and obviously what they are doing is accepting an order, taking payment and then ordering the part in whilst stating it's a stock item. I had been waiting for 6 weeks so I contacted my credit card provider who did an immediate refund. Avoid this company at all costs. Dishonest and disreputable.

Very quick with delivery but very poor customer service , will ignore you via phone or app when you ask to return an item , then after several calls , emails they finally say no refund so you lose £250 such a nice company.

Ordered wingmirror on 12th Feb which was confirmed to be in stock. However on 18th Feb had heard nothing, so followed it up with a phone call. Apparently it wasn't in stock, but it was on a pallet that just arrived and would be unloaded that day. Jake assured me that it would be out to me by the end of the week. After the weekend I had heard nothing, so I called again and the part apparently needed to be ordered in. So after waiting nearly 3 weeks I have now cancelled the order. Jake's manager Joss was also very unhelpful. Hopefully I will get a refund????
DO NOT USE THIS COMPANY

Order my item on 7th Feb, still not received it on 24th February, never answer online chat, never respond to emails , have got through once 7 days ago and they said it was about to be despatched. Very disanointed, now going to bank to see if i can get a chargeback

As with many other reviews, I never received a part that was stated as "in stock". After several weeks, I cancelled the order and have yet to receive a refund (3 weeks later). The company systems do not work, there are no confirmation emails for cancellations/order status'. Avoid this business at all costs.

Very poor service I ordered a part in January that never arrived, when I contacted to find out why they said it was delayed and won’t be here for another month, I asked to cancel the order and request a refund it’s almost march and I still have not received this payment, absolutely awful company to use, eBay much better and cheaper!