Yachting in Sardinia レビュー 

Dopo la bellissima esperienza di tre anni fa, abbiamo nuovamente contattato Yachting in sardinia per replicare una settimana di vela tra le isole dell'arcipelago della Sardegna.
Ci siamo trovati benissimo, la barca in ottime condizioni, pulita, staff preciso e cordiale, che dire? Grazie ancora.
Alla prossima vacanza

Per le vacanze di quest'anno, abbiamo affittato un catamarano con un gruppo di amici. Esperienza indimenticabile, pulizia impeccabile e staff cortese e disponibile. Da ripetere anche l'anno prossimo.

Ho recentemente avuto il piacere di trascorrere una vacanza indimenticabile in
Sardegna a bordo del Bali 4.6 e non potrei essere più entusiasta di condividere la mia esperienza straordinaria. Da amante del mare e delle avventure, questa è stata la pausa estiva di cui avevo bisogno!
Le viste panoramiche delle coste sarde erano semplicemente fantastiche. Le baie nascoste, spiagge di sabbia bianca. Tutto molto speciale!

In definitiva, questa vacanza in Sardegna è stata un'esperienza indimenticabile. Mi ha permesso di scoprire la bellezza mozzafiato di questa regione da una prospettiva unica.

P.S.
Il personale è stato eccezionale nell’offrirci un servizio di alto livello. Ci siamo sentiti al sicuro durante tutta la navigazione. L’attenzione ai dettagli è stata davvero notevole.

Seguo da circa due anni il loro profilo instagram ma è la prima volta che ho fatto una vacanza con loro, e anche la prima esperienza in barca a vela e mi sono trovata benissimo, il loro servizio è eccellente, staff professionale, gentile e disponibile. Mi dispiace aver letto delle recensioni negative perchè vi assicuro che è stata una settimana davvero bella e rilassante, con tutti i confort descritti dall'agenzia, ottima anche la pulizia. Sicuramente un'esperienza da ripetere e consigliare.

Bellissima esperienza! Per la prima volta abbiamo scelto di trascorre le nostre vacanze su un catamarano nelle acque bellissime del Nord Sardegna. Partenza da Punta Nuraghe, con personale qualificato e gentilissimo. Ringraziamo per la disponibilità e la reperibilità dell'intero staff per qualsiasi imprevisto. Ottima anche la pulizia.
Consigliatissimo

This is an addition to our comment of july 12.After having sent a letter by our lawyer we received no reaction.Reading the negative reactions which appeared since then strengthens our impression.It seems that the answer the company sent us in the beginning is standardized and is being sent to many other complainers.

Het klonk zo mooi: een nieuwe boot van het merk Dufour. De ervaring was het tegenovergestelde, de voorbereiding van YIS met de nieuwe boot was dramatisch. Nergens vermeld heeft de boot een zelfkerende fok en daardoor een te kleine genua. Het 2e rif was niet gebruiksklaar (gevaar). Geen markeringen op het anker en geen ankerluik (gevaarlijke combinatie), een niet sluitende koelkast, wegwaaiende kussens en panelen die uit de wand komen vallen. Hulp en begeleiding van YIS was afwezig. Geen compassie. Wel heel duur.
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Met grote verbazing kennis genomen van de reactie van YIS. Ze vragen een beoordeling op veel minder relevante punten maar voor ons zijn de enige echte punten de boot en de veiligheid. Die beoordeling blijft staan op 1 Ster.
Van het anker en het rif direct bij de contactpersoon gemeld en ook dat dit gevaarzetting had. Op die melding van gevaarzetting werd niet gereageerd en leidde op geen enkele wijze tot actie tussentijds. Dit was en blijft schandalig. We hebben dus direct gemeld. We hebben WA-berichten om dit aan te tonen.
Alle doorgestuurde foto's en de positieve reviews over de Dufour 37 zijn zover ik heb kunnen nagaan gebaseerd op de grote genua. De veel kleinere zelfkerende genua heeft beduidend lagere zeilkwaliteiten. Zeker omdat door draaiing van de schoot het systeem ook niet optimaal functioneert en de fok bol in plaats van strak komt te staan bij overstag gaan. Dit moet handmatig verholpen worden.
Van een dergelijke dure nieuwe boot mag je verwachten dat deze veilig is en naar of boven verwachting zeilt. Vandaar onze beoordeling van maximaal 1 ster.

❌🚨‼️❌🚨‼️
Well, where do I start… first of all I would advise you to AVOID dubious Yachting in Sardinia at all costs. We rented a catamaran with them for 7 days during the first week of July and had to leave the boat after 4 days and switch to a hotel (you can imagine how expensive that is during high season for 8 persons on such a short notice). The boat was totally not seaworthy and almost everything broke down:
- First of all the fuel tank had a leak and the cabin above the tank wasn’t useable as it smelled so bad (it’s also quite unhealthy!). They tried to fix it but that didn’t work.
- The biggest issue was that after three days on board one of the two engines broke down and they had to replace the starter. When the issue occurred we called them and asked for the mechanic to come to solve the problem. It seemed to be a big problem as they were very rude and didn’t really try to help us and told us that we just could use the boat with one engine but in the end they agreed to send the mechanic. He arrived the next day 3 hours after the agreed time and tried to fix the engine via FaceTime (see picture) as he was not a mechanic but the guy who cleaned our boat on the first day and introduced himself as the cleaner. I’m the end it took them two days to fix the engine which were two days of our valuable holiday we lost and couldn’t use the boat which we payed a lot of money for. As we didn’t have a lot of trust in the mechanics and the unwell maintained boat in general we decided to go in a hotel for our last three days to at least have a nice time there and not only sit in the harbour.
-After they fixed the engines and we wanted to leave the harbour to give the boat one last chance the anchor chain didn’t work anymore and we had to pull up a three tons heavy anchor up with our bare hands to leave Porto Cervo.
-Then, after arriving in the next harbour the whole electricity broke down, even with shore-to-ship power nothing happened. The lights, toilets and sockets didn’t work anymore and of course the fridge also stopped so that we had to throw away everything in it. Lucky we still had our rooms in the hotel as we already didn’t expect the boat to work again so we just returned the boat to Yachting in Sardinia and made the best out of our remaining day at the hotel.
-Additionally, when we received the boat on the first day, everything was dirty and we had to wash the dishes and cutlery bevor being able to use them. Also the cabins and bathrooms were dirty and not properly cleaned so the cleaning fee of a few hundred euros was waisted for nothing as we had to do it all by ourselves anyways. The boat should have been in a proper condition.
All in all you can see that the boat wasn’t maintained properly and it was definitely not in a condition to be rented to customers. The boat was not seaworthy and a danger to its passengers and every other boat on see. Imagine the steering wheel breaking down as well…. As you can already read in a lot of other comments the whole state of the company and its boats is miserable. The staff is rude and not helpful at all, nobody feels responsible and tried to help with the problems which clearly were THEIR fault. The mechanic Marco was malicious and shameless and Carolina the secretary was really nasty as well. The cherry on the cable was that they always wanted us to pay for the repair and everything. It’s just a shame that the whole weak was ruined by this company as it’s the only weak of the year the family comes together in this constellation. Also the rental fee itself was expensive and we didn’t get back anything although the boat wasn’t useable for 4 whole days of the rental period! A kind of compensation would have been the bare minimum. Also we had to throw away our supermarket purchases and groceries with a worth of 900€ as we only used them the first two days and obviously couldn’t take them back home in the plane with us (also we had to throw all the stuff in the fridge away). So please AVOID AVOID AVOID!!!

Ottima esperienza di charter e di professionalità in Sardegna!
Pulizia e gentilezza
Barche super pulite e funzionanti al 100%
Consigliato vivamente

Abbiamo noleggiato la barca per 3 gg. Siamo arrivati e siamo stati accolti subito dallo staff che è stato molto gentile e cordiale. Prima della partenza c'è stato un piccolo problema con la barca, ma è risolto nel giro di mezz'ora chiamando l'assistenza che ha mandato subito un addetto.
Barca pulita, è nuova . Ci hanno fatto trovare anche il kit di benvenuto, che è stato molto apprezzato.
Peccato per l'ultimo giorno che le onde lunghe non ci hanno dato tregua.
Da consigliare.

We’ve been sailing for 15 years and this is the worst charter company we’ve rented from, and by a whole lot.
- AC not working : instead of acknowledging and compensating us they’ve covered up the fault with a quick fix which lasted 2 hours just enough to have us départ and stop complaining. We’ve spent the week without AC.
- Rudder: brand new boat (1year old) the mechanism snapped in a passage leaving us with no control of the boat and dangerously drifting near rocks. Had to use the emergency tiler and fix the issue in a safe place
- Survey: clear scam to charge us 500€ per scratch (total 3 ranging from 1 to 3 cm) including 2 never done by us and without any proofs such as pictures or survey of previous rent.
- Marina: narrowest channel out and in with mooring lines in the way. YIS would not provide any support in or out which makes sense when you understand their scam of 500€ per scratch.
To be avoided by all means! We rent 2 to 3 boats a year and been doing so for the past 15 years and this is the worst ever.

Having read the poor reviews we were initially concerned but generally our experience with this charter company was really good. We did a week’s charter on Sultana Rosa (Sun Oddysey 440) - 4 adults and 2 dogs! The check-in process is quite unusual in that you go straight to the yacht, unpack, check off the inventory list yourself before they commence the technical briefing. Our technical assistant, Alex was very helpful as was Sylvia who kept us informed during the charter. The check out process was very efficient including a dive inspection on an anchorage outside the marina. A few tips - the marina provides assistance with mooring as quite tight manoeuvring. YIS also provide other suggestions for refuelling locations as the Marina fuelling station can get very busy. All in all a great experience with a very high quality and well maintained yacht.

Siamo una numerosa famiglia a cui piace trascorrere la vacanza estiva tutti insieme. Anche quest'anno abbiamo pensato ad un catamarano e ci ha attratto la possibilità di noleggiare un Bali 4.8. Un catamarano che permette con la propria configurazione soprattutto della zona living di poter godere di ampi spazi da condividere tutti insieme. La presenza dell' ampio tavolo sul quale si può stare comodamente in 10 persone rende lo spazio della zona living collegata direttamente al living esterno di prua estremamente piacevole e confortevole. Altrettanto entusiasmante le esperienze che si possono godere salendo nell' ampia zona fly composta sia dalla parte divanetti che da un ampio letto prendisole.

Un ringraziamento a Paolo e Serena per la cortesia, la precisione e l'accoglienza e in particolar modo a Marco per averci assistito per tutto quanto necessario durante la nostra esperienza in questo fantastico contesto.

Ottima compagnia di charter.
Barca pronta all'ora prevista, pulita, con tutta l'attrezzatura necessaria. Una persona di contatto della compagnia dedicata alla barca per tutta la vacanza in caso di necessità.
Diverse proposte di itinerari pronti e spiegati all'arrivo.
Consiglio!

The boat, a 1 year old Dufour 56, was in terrible condition, rudder and bowthruster not working, no charts of Sardinia on board, even after requesting. 1 working which handle, broken mooring lines, life jackets all 3-4 year overdue for service, outboard not working. The team at the base just couldn't care less and other crews complained about being charged for damages they didn't cause.
No reaction from management after numerous complaints and unauthorised credit card charges. It was the worst charter experience ever.

Complete disaster. They cheated us all the time. Rented boat had a lot of malfunctions. Whereas boat charter was not willing to support us and moreover they required to pay extra fees for the serviceman.

Really horrible experience with Yachting in Sardinia. If you want to save yourself the trouble and money, choose another charter. Not recommended!

I had a terrible experience renting a catamaran from YIS. This company is full of liars, scammers, and money extortionists. During check-in, we discovered that one of the bathrooms had no water in toilet. They attempted to fix it but failed, leaving us without one functioning toilet throughout the entire trip. More. On the first day, the engine and water pump belts of the left engine broke down. The company's response was shocking—they claimed that as the captain, I have all the necessary tools and should have a knowledge to fix it by myself. Seriously? Am I supposed to repair the engine while on vacation, without any mechanical knowledge? I expected a well-maintained and functional catamaran, and any repairs should have been handled by the charter company with compensation for lost time. Eventually, after 4 hours, they arrived and fixed the engine and just 2h later they presented me with a bill of €640 for their assistance. I refused to pay, and they started threatening me, revoking my contract, and even involving insurance companies. Is this how professionals behave? For sure NOT! But that's not all. Another issue was the lack of water on the catamaran starting Wednesday. When I reported it, they provided me with a mechanic's number who couldn't speak English. How was I supposed to solve the problem with someone I couldn't communicate with? Eventually, the company instructed me to locate the water pump and hit it to unblock it (very professional, indeed). Unfortunately, the pump still didn't work. On Thursday evening, they asked where I was because they wanted to fix the water pump. I informed them that I was in La Maddalena but declined their assistance due to fear of being charged again. Despite that, they arrived, attempted to repair it, failed, and then handed me a bill of €320 just 2 hours later. Impressive. And there's more. On the last day, 2 hours before reaching the port, the belt of the second engine snapped. I managed to come to the port with only one engine. During check out they wanted me to sign a document stating that I caused the damage, but I refused. However, they took the entire deposit (€4,500) anyway, claiming that they had to reschedule another charter. This company lacks professionalism, fairness, and thrives on lies and deceit. I thought the negative reviews were untrue and that I wouldn't have the same experience, but I was wrong. Their yachts are not properly serviced, and sailors end up paying for the repairs and maintenance of their boats. It's shameful. Stay away from this company. Those sailors who gave YIS positive ratings probably never experienced such issues or were simply lucky… still lucky… But it is question of time AND they will be treated just like me and others whose reviews can be found below and on other social media. Beware of this company because you might be next!!

I want to share my extremely negative opinion regarding the catamaran rental company mentioned here. In my view, they are deceitful individuals who engage in dishonest practices. Right from the moment we received the catamaran, everything began to unravel. On the first day, we were unable to depart from the port because they promised to fix the flush but failed to do so, resulting in wasted time. Just an hour after setting sail, one of the engine belts suddenly snapped. We immediately contacted the company, and they sent their supposed "mechanic" who had to rely on video calls with another person for guidance. It took two hours to resolve the issue, but we lost three valuable hours of our trip. Shockingly, they then presented us with a bill of €650 for the repair, even though we had already paid a deposit and insurance that should have covered such expenses. When we refused to pay, they threatened to withdraw our authorization for further navigation.

To compound our frustrations, the water pump malfunctioned, leaving us to make makeshift repairs by fiddling with wires. It was a complete farce! For over half of our time on the boat, we had no access to running water. We made the decision to forgo additional repairs because we knew it would come at a steep cost, despite the issues not being our fault. However, the company returned to La Maddalena and made another unsuccessful attempt to fix the problem, leaving us without water still. We explicitly stated that we would not pay for further repairs, yet the following day, another bill arrived, this time demanding €350. Can you believe it? We believe we are entitled to substantial compensation for the numerous inconveniences we experienced, particularly our skipper, who had no moments of respite but was instead burdened with constant worries and phone calls due to the ongoing malfunctions.

To add insult to injury, on the day of our return to the port, another engine belt snapped. Now, they want to shift the additional costs onto us, citing their inability to rent out the catamaran for the following week. This company should not be in operation at all, and all those affiliated with it should feel ashamed for knowingly renting out poorly maintained and faulty boats, exploiting unsuspecting customers and forcing them to bear the costs of repairs. If this matter remains unresolved, we will not hesitate to seek legal assistance to address this situation.