ZoneAlarm レビュー 126

Installed it
Next time i rebooted windows, windows would not boot up. I got that message page about problems with some options such as to do a FULL reset or try a system restore.
I chose system restore....LUCKILY it worked.

When Windows rebooted successfully, Zone Alarm was gone.

One day later,eveything is still fine.

I have used Zone Alarm since my first computer running Windows before Win95. This was the free firewall, it was and is great. Since that time the online world has changed and thankfully so has ZA. The very best part of it all apart from the product is the support service. To me this is what makes a great product, any issues are resolved quickly, efficiently with great courtesy. If you have an issue talk to them, it will be resolved. If only every other company were as good at customer service.

I have been a loyal user of Zone Alarm for more that 10 years, but the last 6 months have been hell, I put it down to my old Dell top, constant Malware alerts, rebooting, nothing showing up in the logs. Everything slowing down during 'updates', but the final straw was being told my credit card would hit for 59,95, the day before was offered a deal of 29,95, but still 30 days to run, when I rang California from Netherlands to complain, they gave a rebate on credit card, but took away my remaining 30 days leaving me without protection, I've had enough, sorry but they've lost their way big time, Good Bye Zone Alarm!

horrible, once you uninstall, it leave all leftover tools running on services at task manager, and there is no solution to remove checkpoint or zone alarm ransomware protection. running wise, its horrible. do not download and fall for free service.

Ran across this thread tonite while trying to find out why YouTube videos have not been acting right. I was disappointed to find that the issue might be ZoneAlarm. I used ZoneAlarm before CheckPoint acquired it. I used it for years and never had a problem. After purchasing a Windows 10 laptop a couple years ago, I allowed myself to be convinced that it was best to just allow Windows tools to protect my computer. But recently, I decided I wanted to go back to ZoneAlarm. I've tried to convince myself that ZoneAlarm could not possibly be the problem. But after uninstalling the program... well, I'm not having any trouble with YouTube videos now.

I'm also glad I ran across this review thread because I was about to start digging around to see if I should roll back audio drivers, or troubleshoot my speakers, etc.

It's sad when a great program is ruined.

Sadly, they used to be my go-to AV / Firewall app above all others. Not sure what changed, but my last few experiences with the app have been horrible. Go from having a gigabit connection, down to 30 mbps. Constant CPU spikes - on an i9-9900K with 64 GB RAM, running off of a lightning fast Samsung M.2 drive. The PC grinds to a crawl, the mouse jitters around the screen. Scans take over 5 hours - on that M.2 drive that I was talking about. It's a shame - I used to recommend this product to everyone. I'm an IT guy - specifically a CISSP/CCIE type of network guy, so I know how to optimize my PC and my network. We won't even go into the other bloatware that they install without asking. Long story short... stay as far away as you can. If you did buy, make sure you turn off the auto-renewal, because they will burn you with a jacked up price.

So I decided to compare a few firewalls for my win10, to choose one for my PCs. I installed them one by one, tested, then uninstalled. That's when I found out how absolutely, inexcusably terrible zonealarm is.

Uninstaller cannot stop the firewall. During uninstallation it will return you an error about inability to stop firewall and then uninstaller closes. The website says you should manually disable auto launch in firewall settings, reboot pc and then uninstall. That's where the fun starts:

- uninstaller doesn't tell you anything. you didn't check website before uninstalling? big mistake!

- after failed uninstalling you cannot open the firewall to disable auto launch like the website suggests, because the uninstaller deletes files required to open this specific window. Your only choice it to reinstall the whole thing, disable auto launch, reboot, and then try uninstalling again.

- after finally uninstalling and rebooting PC I checked Task Manager, and spotted 3 processes related to zonealarm. So the uninstaller removed firewall, but not additional software from zonealarm.

- I checked where this additional software is. The firewall I installed on drive D:, while this software was in Program Files on drive C:. That's right, zonealarm installer decided that I need additional software without asking me, and then installed it ignoring the installation path I set. How nice of them.

- This additional software has equally bad uninstallers, unable to uninstall anything. At this point I was fed up with this incompetence, so I removed all files manually in safe mode, and thoughtfully cleared registry from all remaining zonealarm garbage.

- I've never seen a software that completely fails to uninstall itself using its own official uninstaller, until now. And I uninstalled many antiviruses in my life. Imagine how terrible the code of this software should be to behave like this.

The whole process of uninstallation took me a bit more than a hour. It took me less time to remove actual viruses, I'm not kidding.

Only wanted the free Firewall which seemed OK but had to uninstall after a driver epnetflt.sys would intermittently cause Windows 10 to crash. Uninstalled via the Control Panel but after re-boot I checked Task Manager and found a number of Checkpoint processes still running which when disabled would auto restart. On further checking I found a large Checkpoint folder which had not been removed by the uninstall. Tried to delete manually but couldn't as files were in use. Booted from a live CD and deleted. This still left various Checkpoint .sys files in Windows32 folder which were being loaded by entries in the Registry. Had to use the Sysinternals Autoruns program to delete the Registry entries and then manually delete the .sys files including the troublesome epnetflt.sys file. After this another issue I had had with Windows refusing to shutdown unless the shift key was held while clicking on shutdown disappeared. This program is Malware - avoid. Now using the inbuilt Windows firewall and my whole system is running more smoothly using much less memory and disk space.

You can not uninstall this crap once installed. Prepare to reinstall windows to get rid of all of this crap.
Zonealarm used to be fantastic, now it is a parasite Even when it has been uninstalled, it installs some other crap you never installed in the first place.
It locks you off the internet so you can not find a fix online without a 2nd pc.
I have an Intel i7 with 64gb Ram yes a £5000 pc and my amazon kindle loads pages faster after installing this crap

I have used the software for nearly a year and it works well and better that Norton which I was using. But I have impaired hearing and the Support Team in UK seem to speak with heavy Asia accents and the gable their words so they are difficult to hear. The initial 'sign up' documention leaves a lot to be desired in term of passwords and account sign in. Bill

I have deleted that nightmare about one year ago, since that time my computer runs perfectly, before that, it was simply a nightmare. Blue screen and so on where my daily routine, I don't know what the hell this company is doing but for sure it was as harmfull as a virus

You are paying over $600.00 in ten years, almost $300. in 5 years for a firewall. At the end of the year you DO NOT own the software. If you stop paying you lost it all.
You are better off purchasing hardware for the same cost. Stay away from unnecessary subscription based apps. It simply is a waste of money.
Antivirus software is subscription because updates on virus definitions are done. Firewalls need NONE.... Just silly to throw your money away on this.

These people are scammers. They claimed I had trojans on my network and tried to sell me extra products for £149.99. Whilst pretending to remove the trojans they damaged my operating system and totally disabled my laptop. It will now have to go in for repair. Avoid these people and don't let them access your computer

I uninstalled Zonealrm on 2 PC's a few months ago. I check my PC's for new files regularly to watch for malware etc and Zonealrm even after unistallation downloads daily security updates on both PC's. Considering Zone-alarm has had a data breach its very concerning that even though I have chosen to delete their product from my PC they are still gathering data from my PC's so if a data breach happened again I might be effected, which is crazy considering I have deleted their service months ago.

I used to rely on ZoneAlarm. It used to be a great program. Now it's like bloatware. All it does is slow down your computer. Videos always...ALWAYS glitch. I'm on the fastest broadband available in the Pacific North West. Uninstalling is a nightmare. Check Point Endpoint Forensic Recorder cannot be removed. What are they stealing from me? I want this off of my computer NOW! And I don't want to have to reinstall windows to do it. I shouldn't have to.

Installs and runs background apps that cause massive stutters and slowdowns, regardless of your CPU power. Their anti-ransomware fills up your disk every time you have the audacity to actually use the Internet. Can't fully remove without a Windows reset/reinstall (or a lot of looking into hidden folders to delete components manually). Broke my Windows and now I have to deal with the cursed netio.sys BSOD far too often.

I had been using ZoneAlarm on-and-off for over a decade, but the software is disastrous at the moment and I won't be returning.

Been using ZoneAlarm 20 years, Very rarely have any trouble, and never been hacked! All the people who say they have trouble work for competing companies, or are not using the setting correctly. You should study how to use full control, so you pick what gets blocked without shutting down your own internet. It can do exactly that if you screw it up. That is what happens to the novice users who don't use it correctly. Watch the instructive videos on YouTube. You can secure your computer with Zone Alarm like with NO other security program!

PC Free, Network Freeze, features don't work -- enough said

DO NOT INSTALL - CANT FULLY REMOVE - WILL SLOW SYSTEM - WILL CONTINUE TO RUN SANDBLAST.

WASTING SO MUCH OF MY TIME TO FIX.

Finally resolved by safe mode restart and removing components manually.

If you watch any online videos, to include YouTube, please DO NOT install ZoneAlarm. My laptop isn't fast (1.86Ghz to be exact), but I was able to watch any online videos without interruption before I installed ZoneAlarm. I did not think it was Zone Alarm that caused the issue, after all, it was only an antivirus software. I deleted Zone Alarm to test it out, and instantly, after a reboot, I was able to watch videos without interruption. The speed felt rejuvenated to youth again. Thank goodness I didn't pay for a year subscription.