I am using the Zone Alarm for my Gaming laptop and 2 mobiles. Best security solution for personal and corporate devices. For the laptop, I am using it mostly for Antivirus security, and it takes car... もっと見る
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Nick was great ... fantastic customer service. In the future however, I was very frustrated Monday "President's Day" I tried all day to get a chat session running, only to email and was told that even... もっと見る
Been using ZoneAlarm 20 years, Very rarely have any trouble, and never been hacked! All the people who say they have trouble work for competing companies, or are not using the setting correctly. You... もっと見る
Viele Jahre Kunde! Dann kam Zonealarm NG. Nur Schrott; legte mir den Rechner samt Internet lahm. Nach der Tiefen-Deinstallation wie von Wunderhand lief alles wieder. Auf meine Zahlungsrückf... もっと見る
企業情報
当該企業による記述
ZoneAlarm, by Check Point Software, is a cybersecurity & privacy suite that includes award-winning firewall protection, antivirus, spyware protection, browser security, and identity protection.
連絡先
100 Oracle Parkway, Suite 800, 94065, Redwood City, 米国
- info@zonealarm.com
- www.zonealarm.com
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Used to be quite good but …
Used to be quite good but lately seems to be going downhill. I use it on my laptop which tends to get used as and when. Sometimes weeks go by. When that happens, on start up, Zonealarm informs me that a security update is overdue. Very good. But then it gets dumb at that point. Does it go off and get the update, like most apps do? Nah, it just sits there waiting for YOU to manually initiate the update. And it gets them real slow. Not certain why as this isn't exactly a slow connection.
And do watch out for auto renewal. I suddenly found I'd had one done. Can't recall getting any emails etc to say one was going to happen. As such, log in online and delete it. Or pay by debit card. At least that way I can delete any unwanted debits on my card by myself. The joys of online banking.
I'll be looking at another product I think,
Worst software product out there
Worst software product out there. It keeps sending packets of my data to an IP address in Israel. After I installed it my computer would get very slow because it was using all of the system resources. Then the icing on the cake was that someone from Israel starting accessing my email account and I got alerts from Google that my pc was infected. All after I installed Zone Alarm from Check Point. Very High Risk software. Very Suspicious activity from Check Point software. Do not trust them, they are like cyber criminals. Look at all the bed reviews on here for Zone Alarm, wish I had read them before downloading their horrible software.
Computer crashing nagware
I used their free firewall for years without problems. However this year they decided to change it to nagware, with a popup advert every time I started my computer. No major problem you might think, except every day the nagware caused my computer to completely freeze and need to be restarted wasting valuable time. So I uninstalled and changed to a non-nagware firewall and problem solved, no more freezing computer.
Latest version with anti-ransomware can fill your disk!
Deleted a few files on a pen drive and noted they'd just been been renamed and moved to a new folder called SandBlastBackup, which I couldn't delete. Then looked at my hard drive and found a directory of the same name containing files deleted over the last 6 weeks, when I upgraded to the latest version of ZoneAlarm, which included the anti-ransomware component. Trouble is, I was contractually required to delete some of those files, and thought I had! Researching the problem found others whose hard disks had been filled by these SandBlastBackup folders.
Fortunately,I ran
\Program Files (x86)\CheckPoint\Endpoint Security\TPCommon\Cipolla\uninst.exe and it removed the anti-ransomware component and all the SandBlastBackup folders, whilst leaving the rest of ZoneAlarm alone.
Whoever coded this component clearly did not have a very good idea of how the world works, and was more concerned with selling the product into organisations already hit by ransomware.
Seriously considering ditching ZA after 10 years when it comes up for renewal.
Zone Alarm is pure fraud
Zone Alarm is pure fraud. Be careful. They come with your mobile phone contract as a free trial, sneak the charges into your monthly phone bill by sneaking a clause into the contract that you need to call your provider to cancel.
pure hell
The worst ive ever counterend.
I just reinstalled my system and trough it was a good idea to protect it with zonealarm. a tech blog said it was the nr 1.
It looks poor, options would not adjust, get spammed with all sorts of warnings of legit software with no advice ready and UAC prompts. support account website loops me back to it. can't delete the program trough the uninstaller. can't kill the processes, can't deleted the folder on the C drive. Can't get any update.
Yeah, what else is there to say
ZoneAlarm destroyed my PCs net for a month, and blocked System Restore
I was effectively unable to use my Win7 PC for anything internet related - downloads, streaming, basic browsing, gaming - for over a month. Connection to the internet would be slow and drop every 10 seconds or so, meaning webpages wouldn't load properly, and anything requiring a sustained connection was no longer possible.
It came after a standard Redistributable C++ windows update. There was no indication that this was an issue stemming from ZoneAlarm. I tried disabling the ZoneAlarm services early on as a possible solution, along with my Avast firewall, but this didnt work. System Restore wasn't working. A month down the line, out of pocket from numerous tech support options and seemingly having exhausted every possible cause, I decided that it must simply be a case of "Old PC, needs an overhaul" and was literally in the process of buying Windows 10 Pro, when I decided to try and clear my new-ish SSD for the install. I noticed that some difficult to delete security files had copied themselves to my SSD in the short time I'd had it installed, and realised that these were related to ZoneAlarm's anti-ransomware service. A forum online had previously told me to leave these alone as they are important and harmless (big mistake), but I knew they were on my HDD anyway so found out how to delete them properly. After unistalling the anti-ransomware program (a convoluted task in itself) I tested my net and for the first time in over a month, it was working smoothly. It appeared that ZoneAlarm did not like the C++ update and had decide to choke my PC in response.
In all this time, there had been no ZoneAlarm update whatsoever. It beggars belief that there would be no response from them since I imagine I can't be/have been the only one that this issue has affected.
If it had not been a free program then I would certainly be asking for compensation right about now. Much of my personal and professional life relies on a stable internet connection and it pains me to think of the time, money and effort I've spent trying to circumvent this stupid issue.
I've replaced the software with a more trusted provider.
It kept freezing my browsers and it stops me from making and receiving skype calls
Its security is way too paranoid that it make internet surfing a hell of an experience. It slows down my connection and it kept freezing my browser tabs. It also blocks skype! Embedded videos on forums, You cannot play them neither.
Badly Programed!
Badly Programed!
Good program if it did not fill up your hard drive with Sandblast files.
This just has NOT been thought through at all, it is a badly thought through piece of software!
Dont install it unless you have at least a 1TB hard drive!!!
Disgraceful at self-updating
Product seems ok at firewall and anti-virus functions. It has an ongoing massive problem doing its own updates. They freeze at 0% or get to 100% and then 'error'. The usual chat support solution is to uninstall it and reinstall, or that the version you are running it out of date and a fresh install is needed - can't even self-update when that happens and there is no proper notification of it. I have used this product for many years and have been in contact with support dozens and dozens of times to resolve the constant update problems. I end up wasting inordinate amounts of time fixing the program (uninstall, clean, reinstall and then re-register) because of it. Going to another brand now as fed up.
Erases perfectly safe software!
This "anti-virus" software simply passes all well known software such as Microsoft and labels the software of small companies as having a virus which they decline to describe. If you pay for this software, you are wasting your money!
Firewall and Customer Support Sucks
After uninstalling ZoneAlarm, my internet was gone. So I have reached their support through another device and just said that:
"Unfortunately, you got disconnected from chat earlier and I didn't know what happened. For free versions, you can join our online community and post your issue from there. Unfortunately, we do not have technical support for the free versions."
The uninstaller should have been configured to disable and remove all of ZoneAlarm's components but the program sucks.
Indeed a shame (it pinched a few…
Indeed a shame (it pinched a few hundred gb, that's how I noticed). This used to be a reliable prog in the past. Avoid! Try GlassWire's Firewall - not free, but beautiful.
since i istalled zone alarm i cant…
since i istalled zone alarm i cant remove folders and "services" names SandBlast ......
i need only a firewall and antivir , now i use the windows solution
zonealarm you was so greate on the internets born
Check all your drives
Check all your drives. Zonealarm creates hidden folders called SandBlastBackup and then picks personal files based on your internet surfing and document usage and stores them. (for what?) You cannot delete them until you uninstall Zonealarm. This is beyond shady and lame. It is a complete failure to respect consumer privacy and should be illegal. CheckPoint software is MALWARE! Do not be fooled by their clever language. They are spying on you and using your files and identity WITHOUT YOUR KNOWLEDGE. I found 3 sensitive business documents in one of these folders. There is NOTHING they can say to make that acceptable. Absolutely DISTURBING.
no internet
Did the job for a few months, updated then completely destroyed the connection to the internet. Took me ages to work out what happened as many steam games were installed, windows update and ZoneAlarm.
so thank you
Zone alarm is worse than 5 years ago…
Zone alarm is worse than 5 years ago when i paid them for the service One might think that a site I have visited 10.000 times in the last 10 years might be recognised but no not even a simple google search is allowed these folks really need to pull their creative heads from the deep dark place they seem to keep them. Totally worthless in the free form thus why would i purchase the vetted version. Very irritating subset program, oh it changes for no reason from day to day also one day google is great the next day failure wake up and no accept your bs terms haha idiots
Just Don't
I installed it on my system and my computer barely boot. Then after 3 min of booting it was working like crazy...the fan speed was very fast, computer was hot, it was freezing and showing me Blue Screen that says DRIVER_I R Q L_NOT_LESS_OR_EQUAL. It took me two days to figure out how to clean my system from the leftovers after the uninstall. I talked to Zone Alarm customer support for the Z A A R.e x e and Patrick told me how to remove it but it did not work. Then I contacted somebody else for Check Point endpoint process and did not work too. Meanwhile the antivirus that i installed after Zone Alarm could not stop crashing and could not update as it is suppose to (Bit Defender). Today I was so mad that I just stopped all their processes.
ONE OF THE BST ANTIVIRUS AVAILABLE ON INTERNET.
This is my first ever review of any software product because i do not like to review any product till now. But ZONE ALARM has changed my view. i used to install so many programs on my xp machine, that's why i got infected so frequently. I used so many top brands of anti viruses but whenever any malware strikes, all my efforts goes into vain until i found Zone alarm antivirus+firewall.
Whenever i installs any malicious software, it just blocks that immediately and acts sooo fast to terminate the threat from my pc right away. Now i am having totally peace of mind just because of a piece of softwared called "ZONE ALARM"... HAHAHA...
DO NOT TRUST MY WORDS <<<<< JUST INSTALL IT AND SEE THE DIFFERENCE...
ONE OF THE BEST ANTIVIRUS SOLUTION AVAILABLE IN THE MARKET.......
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