XO HOTELS AMSTERDAM - XO Hotel Inner レビュー 214

XO HOTELS AMSTERDAM - XO Hotel Inner からの回答

2026年5月18日

Ken Barnetson,

"Recommended for a short break" — that's exactly our sweet spot, and we love that you found your rhythm in Amsterdam straight from our doorstep! 😊

It sounds like a proper city break done right: walking everywhere, discovering neighbourhood brunch spots, soaking up Amsterdam at your own pace. That's the kind of stay our location makes so naturally easy — everything within reach, tram at the door for when the legs need a rest and the luggage needs a lift!

You're right that our rooms are cosy rather than palatial — but as you noticed, they're fully equipped and do exactly what they need to do after a full day of exploring. A comfortable bed, a clean bathroom, and a friendly face at reception when you need one. Sometimes less really is more! 😄

The automated check-in keeps things smooth and efficient, while our team is always nearby for anyone who prefers a more personal touch. That balance works well for many of our guests.
For your next Amsterdam adventure, book directly at xohotels.com for a 10% discount and your first hour of late check-out for free — giving you just a little more time before hitting those streets again! 🚶

We hope to welcome you back to XO Hotels soon!

Warm regards, Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

XO HOTELS AMSTERDAM - XO Hotel Inner からの回答

2026年5月11日

Lyndsay Belair,

Thank you for such a detailed and genuinely helpful review — and for the Apple Pay bus tip! That's the kind of local knowledge that makes a real difference for first-time visitors to Amsterdam. 😊

It sounds like the neighbourhood really won you over — quiet, sweet, close to the museums and with an easy airport connection right on the doorstep. That's exactly the kind of stress-free base we love to offer our guests.

We hear you on the room — the lumpy pillows, the soundproofing and the lack of a fridge are all fair points. Had you mentioned the pillows at reception, the team would have been happy to sort that straight away. The fridge and soundproofing are noted as useful feedback for how we continue to develop our rooms over time.

The fact that you'd still recommend us — honestly and openly — genuinely means a lot. Many guests at XO Hotels in Amsterdam feel the same way: a friendly team, a great location and a comfortable enough base to come back to after a full day out exploring the city.

Next time, book directly via xohotels.com for a 10% discount and a free first hour of late check-out.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

XO HOTELS AMSTERDAM - XO Hotel Inner からの回答

2026年5月8日

Kate West,

Thank you for this honest review! We appreciate you keeping it real — and we're glad the cleanliness, location and value hit the mark.

You make a fair point about the twin beds — our rooms are cosy by design, perfect for travellers who plan to spend most of their time out exploring Amsterdam rather than indoors. That said, we do offer different room types, and booking directly via xohotels.com makes it easy to pick the layout that suits you best — plus you'll get a 10% discount and a free first hour of late check-out as a little bonus.

The fact that you'd come back says it all really — simple, clean, well-located and easy on the wallet. That's exactly what we aim for at XO Hotels.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

XO HOTELS AMSTERDAM - XO Hotel Inner からの回答

2026年5月4日

kunde,

Thank you for sharing your experience! It’s easy to picture stepping out into a მშვიდ, quiet street and then finding yourself just moments later among Amsterdam’s most iconic museums like the Van Gogh and Rijksmuseum—such a great balance.

We’re glad you found the stay good value, especially in a city where prices can be high. At XO Hotels, many guests appreciate exactly this: a well-located base, clean and comfortable rooms, and a reliable experience that makes exploring the city simple and enjoyable.

While some rooms are more compact, our team always aims to keep them fresh, practical, and welcoming—so you have everything you need after a day out in Amsterdam.

For a future visit, booking directly with XO Hotels gives you a 10% discount and a free first hour of late check-out—perfect for one last relaxed morning in the city.

Hope to welcome you back soon for another smooth stay!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

XO HOTELS AMSTERDAM - XO Hotel Inner からの回答

2026年5月1日

Lau,

Nous vous remercions d'avoir pris le temps de partager votre expérience avec nous.

Nous sommes ravis d'apprendre que vous avez apprécié l'emplacement de l'hôtel, à proximité de l'arrêt de tramway et dans un quartier calme. Cependant, nous regrettons que certains aspects de votre séjour n'aient pas été à la hauteur de vos attentes.

Concernant votre arrivée : l'enregistrement anticipé avant 15h00 est toujours soumis à disponibilité. Si une chambre se libère plus tôt, nous serons bien entendu heureux de vous accueillir, mais nous ne pouvons malheureusement pas le garantir, et cela engendre des frais supplémentaires. Ces frais sont indiqués dans l'e-mail de bienvenue.

Concernant la taille de la chambre : la chambre que vous avez occupée était de catégorie réservée et mesurait environ 12 m². Après avoir consulté le plan d'évacuation, vous avez peut-être comparé cette chambre avec d'autres chambres plus spacieuses de l'hôtel. Notre collègue de nuit vous a indiqué qu'il était possible de vous renseigner sur la disponibilité d'une autre chambre à la réception le lendemain matin. Il semble que vous n'ayez pas utilisé cette possibilité. Nous regrettons également la négligence initiale concernant les serviettes, ainsi que les désagréments liés à la télévision et aux tasses non débarrassées. Ces problèmes auraient certainement mérité une attention immédiate.

Concernant l'ascenseur : il est effectivement tombé en panne dimanche soir suite à l'intervention des pompiers. En raison du jour férié du lundi (Fête du Roi), la réparation technique n'a malheureusement pas pu être effectuée immédiatement, ce que nous regrettons sincèrement.

Nous comprenons que l'accumulation de ces problèmes ait affecté négativement votre perception du rapport qualité-prix.

Pour vos futurs voyages, XO Hotels propose différentes catégories de chambres à Amsterdam, bénéficiant d'excellents emplacements, d'un personnel disponible 24 h/24 et de prix compétitifs.

Nous vous remercions pour votre avis sur notre hébergement à Amsterdam.

Cordialement,
L'équipe XO Hotels
+31 (0)20 262 92 63
xohotels.com
#xohotels #best #rated #hotels #amsterdam #book #direct XO, c'est le choix idéal.

XO HOTELS AMSTERDAM - XO Hotel Inner からの回答

2026年4月23日

Dalila,

Muito obrigado pelo seu comentário — é ótimo saber que aproveitou bem a localização 🙂

É fácil imaginar sair do hotel e, em pouco tempo, já estar a caminho dos museus de Amsterdam, sem complicações e com tudo bem conectado. Essa praticidade, combinada com conforto e tranquilidade, é exatamente o que muitos hóspedes procuram na XO Hotels.

Nossa equipe trabalha todos os dias para oferecer uma estadia consistente, com quartos confortáveis, ambiente limpo e um atendimento sempre disponível para ajudar. É por isso que tantos viajantes escolhem ficar conosco quando visitam Amsterdam.

Ao reservar diretamente com a XO Hotels, você ainda garante 10% de desconto e contato direto conosco, deixando tudo ainda mais simples desde o início.

Esperamos recebê-lo novamente em breve para mais momentos especiais na cidade 🙂

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

XO HOTELS AMSTERDAM - XO Hotel Inner からの回答

2026年4月20日

Mr ian Humphreys,

Thank you for your feedback, and we’re sorry the room did not meet your expectations. We understand how disappointing it is when the space and details in the room do not feel practical, especially after paying a lot for your stay.

At XO Hotels, we want guests to arrive, drop their bags, and feel at ease right away — with a room that is clean, comfortable, and works as it should. If this had been shared during your stay, our team would have stepped in immediately to help and improve the experience on the spot, because we’re always ready to assist.

Many guests choose XO Hotels for our friendly staff, reliable service, comfortable beds, and good locations in Amsterdam. Booking directly also gives you a 10% discount and a free first hour of late check-out, which makes the stay a little easier to enjoy. Hopefully next time we can offer you a much smoother experience. A room should never feel like a puzzle 😉

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

XO HOTELS AMSTERDAM - XO Hotel Inner からの回答

2026年4月20日

Olga,

Thank you for sharing your stay with us! It’s nice to picture you stepping out of the hotel and being right in the heart of Amsterdam, with everything within walking distance and our team ready to welcome you with a smile.

We’re really glad you enjoyed the friendly front desk, the breakfast selection, and our central location — these are exactly the touches many guests appreciate when staying at XO Hotels. At the same time, we’re sorry to hear housekeeping did not meet expectations. If this had been mentioned during your stay, our team would have immediately arranged proper cleaning to make your experience more comfortable — we’re always ready to step in and help right away.

Many guests return to XO Hotels for our clean rooms, comfortable beds, and reliable service. Booking directly also gives you a 10% discount and a free first hour of late check-out — perfect for a relaxed departure.

Hopefully next time everything feels just right from start to finish 😊

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

XO HOTELS AMSTERDAM - XO Hotel Inner からの回答

2026年4月15日

ValC,

Thank you for your lovely and detailed review – it’s great to read how comfortable your stay was!

Arriving in Amsterdam, hopping on the tram just minutes away, and then coming back to a quiet and safe area to unwind – that’s exactly the kind of relaxed city experience many guests appreciate at XO Hotels. It’s nice to hear you enjoyed that balance, along with the comfortable beds and peaceful nights on the fourth floor.

We’re especially happy that our team could quickly fix the safe for you – being responsive and helpful is something we truly value. Many guests mention this reliability, together with our clean rooms and welcoming atmosphere.

Good to hear the breakfast gave you a solid start each day as well – simple, consistent, and enough to get you ready for exploring the city.

For a future visit, booking directly with XO Hotels gives you a 10% discount, direct contact with our team, and the first hour of late check-out for free – small extras that make your stay even smoother.

Sounds like you had a great rhythm here… Amsterdam by day, quiet comfort by night 😊

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

XO HOTELS AMSTERDAM - XO Hotel Inner からの回答

2026年4月13日

Inna,

Thank you for such a detailed and balanced review — this is exactly the kind of feedback that helps us grow!

It sounds like the stay had all the right elements: a prime location within walking distance of Amsterdam's best, a fresh breakfast to fuel your adventures, and a flexible team that made early check-in happen and kept your luggage safe until departure. That's the XO Hotels experience we're proud of.

The cleanliness points are noted, and we take them seriously. Worn towels and a room that didn't meet expectations — that shouldn't happen, and we're glad the team replaced the towels promptly when asked. That said, it should never have come to asking in the first place. Our team is always on hand to fix things immediately, and a quick word during the stay means we can put things right on the spot.

For future guests: the location, breakfast, and friendly team consistently shine — and cleanliness is a standard we hold ourselves to every single day.

Book directly on our website for a 10% discount and your first hour of late check-out free — no luggage juggling, just a relaxed goodbye to Amsterdam! 😊

Hope to welcome you back and show you the full five-star experience next time! 🌟

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

XO HOTELS AMSTERDAM - XO Hotel Inner からの回答

2026年4月13日

Antoine,

Merci de partager votre expérience honnêtement — et nous comprenons tout à fait la frustration.

Une chambre propre et bien équipée, c'est la base de chaque séjour chez XO Hotels Amsterdam, et il est clair que nous avons manqué le coche sur ce point. Le savon vide, le café manquant, les tasses non rincées — ce sont exactement les détails qui font la différence, et ils auraient dû être réglés dès le premier jour.

Ce qui nous touche, c'est que vous avez dû prendre les choses en main vous-même. Si notre équipe en avait été informée sur le moment, elle aurait pu intervenir immédiatement — c'est précisément pour ça qu'elle est là, disponible à tout moment pour résoudre le moindre souci.

Pour les futurs voyageurs : ce type de situation n'est pas représentatif de nos standards habituels. Notre équipe est attentive et réactive, et de nombreux clients reviennent séjour après séjour pour la qualité constante de leur expérience.

En réservant directement sur notre site, vous bénéficiez de 10% de réduction et d'une première heure de late check-out offerte — et d'un accès direct à notre équipe dès l'arrivée.

Nous espérons avoir l'occasion de vous offrir le séjour que vous méritez. 🙏

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

XO HOTELS AMSTERDAM - XO Hotel Inner からの回答

2026年4月10日

Cristina Agostini,

Grazie per aver condiviso la tua esperienza — anche quando il feedback è difficile da leggere, è prezioso per noi.
Alcune delle situazioni che descrivi non rispecchiano lo standard che ci impegniamo a mantenere ogni giorno. Aspettare che il personale rientrasse prima di ricevere assistenza con i bagagli non è accettabile, e te ne chiediamo scusa. Se ce lo avessi segnalato durante il soggiorno, avremmo potuto intervenire immediatamente — il nostro team è lì proprio per questo.
Riguardo al caffè e alle tazze: ci dispiace che la comunicazione non sia stata chiara. Il rifornimento di caffè, tè e tazze pulite fa parte del servizio offerto durante il riassetto della camera — qualcosa evidentemente non ha funzionato come avrebbe dovuto, e lo prendiamo sul serio.
XO Hotels Amsterdam punta ogni giorno su camere pulite, personale disponibile e un'accoglienza genuina. Non è quello che hai vissuto, e questo ci spinge a fare meglio.
Speriamo di avere un giorno l'opportunità di mostrarti la versione di XO Hotels che la maggior parte dei nostri ospiti conosce e apprezza. Chi prenota direttamente riceve il 10% di sconto e la prima ora di late check-out gratuita — un piccolo gesto per un nuovo inizio. 😊
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

XO HOTELS AMSTERDAM - XO Hotel Inner からの回答

2026年3月30日

Linda Farr,

Thank you for choosing XO Hotels Amsterdam again — it is always special to welcome returning guests. We are happy to hear that you still enjoy the quiet, residential location, close to museums and public transport, and that you felt well taken care of by our informed and helpful staff.

It means a lot to us that you noticed the clean room and bathroom again. Thousands of guests have stayed with us over the years and many have told us they return because of our comfortable beds, friendly service, clean rooms, and easy access to the city. When you book direct with us, you get 10% discount on rates, we always answer the phone and emails, and the first hour late check out is free.

We hope Amsterdam keeps giving you reasons to come back — and that our corner of the city stays your calm base between museums, markets, and canals.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

XO HOTELS AMSTERDAM - XO Hotel Inner からの回答

2026年3月26日

Miss M,

Thank you for this lovely review — and what a perfectly balanced way to look at it!

A nice area, a good breakfast to start the day and a room that did exactly what it needed to do — a comfortable base to come back to after a full day of exploring Amsterdam. That is the smart traveller's mindset, and we love it! After all, the real room is the city itself, and Amsterdam has plenty of it.

The fact that you would stay again says everything, and you would be joining thousands of guests who feel exactly the same way — coming back because the experience is honest, comfortable and genuinely good value.

For anyone planning their Amsterdam adventure — book direct at xohotels.com for 10% off our rates, a free first hour of late check-out and a team that always answers the phone and emails. Friendly staff, clean rooms, a tasty breakfast and public transport right on the doorstep make XO Hotels the perfect launching pad for everything Amsterdam has to offer.

The city is waiting — and so is your breakfast!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

XO HOTELS AMSTERDAM - XO Hotel Inner からの回答

2026年3月23日

Christina Howard-Kelly,

Thank you for your lovely feedback. It’s wonderful to hear you enjoyed the peaceful location close to Amsterdam’s museums, restaurants, and tram stops — that’s exactly what many of our guests appreciate too. We’re also glad the breakfast and friendly team made your stay memorable.

We’re sorry about the small oversight you noticed with the bin. If it had been mentioned during your stay, our housekeeping team would have resolved it immediately to make your experience even more enjoyable. Thousands of guests stay with us each year and value our clean rooms, comfy beds, and genuine hospitality.

For future stays, book directly through our website for 10% off, a free first-hour late check-out, and personal contact whenever you need it.

We hope Amsterdam will call you back soon — our comfy beds will be waiting!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

XO HOTELS AMSTERDAM - XO Hotel Inner からの回答

2026年3月23日

Malgorzata,

Dziękujemy za tę szczerą opinię i za to, że odwiedziłaś nas już po raz trzeci — to naprawdę wiele dla nas znaczy!

Cudownie słyszeć, że nasz zespół znów zrobił na Tobie wrażenie. Przyjazna i pomocna obsługa to coś, z czego jesteśmy naprawdę dumni, i tysiące gości, którzy zatrzymali się u nas przez lata, mogą to potwierdzić.

Natomiast to, co opisujesz dotyczące czystości pokoju, jest dla nas bardzo ważną informacją. Przykro nam, że ten pobyt nie spełnił oczekiwań, które słusznie miałaś po poprzednich wizytach. Chcielibyśmy tylko wspomnieć, że gdybyś powiedziała nam o tym podczas pobytu, nasz zespół natychmiast by zareagował i zadbał o to, żeby reszta Twojego pobytu była bez zarzutu — jesteśmy zawsze pod telefonem i mailem właśnie po to, żeby szybko rozwiązywać takie sytuacje.

Dla wszystkich, którzy planują wizytę w Amsterdamie — przy bezpośredniej rezerwacji na xohotels.com otrzymujecie 10% zniżki, pierwszą godzinę późnego wymeldowania gratis oraz zespół, który naprawdę odbiera telefon. A nasze łóżka, śniadanie i lokalizacja przy komunikacji miejskiej mówią same za siebie.

Mamy nadzieję, że dasz nam jeszcze jedną szansę na czwarty pobyt — tym razem bez pajęczyn, obiecujemy!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

XO HOTELS AMSTERDAM - XO Hotel Inner からの回答

2026年3月20日

Antonio,

¡Gracias por su fantástico comentario! Nos complace saber que disfrutó de la excelente relación calidad-precio, el baño bien equipado, el buffet aceptable y, sobre todo, la atención del personal — un saludo especial a Jorge por su profesionalidad y amabilidad, que tanto valoramos en XO Hotels.

Miles de huéspedes han vivido la misma experiencia acogedora, con camas cómodas, habitaciones limpias y ubicaciones perfectas cerca del transporte público. Agradecemos su nota sobre el tamaño de la habitación; si lo hubiera mencionado durante la estancia, habríamos intentado mejorarlo de inmediato para hacer su visita aún más placentera.

Para futuros viajeros: reservar directamente nos da el 10% de descuento, atención personal por teléfono o email y la primera hora de check-out tardío gratis. ¡Así cada detalle cuenta doble!

Esperamos verle de nuevo — ¡Jorge ya está preparando su sonrisa!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

XO HOTELS AMSTERDAM - XO Hotel Inner からの回答

2026年3月20日

Nelly Giannopoulou,

Thank you for taking the time to share your detailed feedback. It’s wonderful to hear that our team left such a positive impression — friendliness and helpfulness are values we truly stand by, and thousands of guests appreciate that same warm welcome across all XO Hotels.

We’re very sorry that the room comfort and maintenance did not fully meet your expectations. Had you shared these issues with us during your stay, we would have acted right away to solve them and make your experience much better — that’s what we always aim for. Your notes on noise and housekeeping are taken seriously and will help us improve further.

For future guests: when booking directly with XO Hotels, you enjoy 10% off, personal support by phone or email, and a free first hour of late check-out. Add that to our comfortable beds, friendly staff, clean rooms, and excellent locations near public transport, and you’ll see why so many travelers choose us again and again.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.