YesColours レビュー 205

TrustScore 5段階評価の4

4.1

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Stunning colors that are unique - while we tried to get a match elsewhere, nowhere could get close. What's more the customer service was just excellent in supporting our inquiries and so we'll be comi... もっと見る

企業が回答しました

5つ星のうち1の評価

I placed an order on the 30th of April through b&q verified sellers. I ordered other items from different sellers which came quickly and supplied tracking etc but not yescolour. It was due to arrive b... もっと見る

企業が回答しました

5つ星のうち5の評価

Beautiful colour, have bought others before and they are always brilliant, great quality, cover well and easy to use. Will buy more in future and would highly recommend. On one occasion when I needed... もっと見る

5つ星のうち5の評価

I've used Yes Colours 3 times now. All 3 colours, Serene Pink, Loving Neutral and Dirty Olive have been brilliant. They are intense, vivid, and highly saturated colours, which I've never come across i... もっと見る

企業情報

  1. 塗料店
  2. インテリア デザイン店
  3. インテリア デザイナー

当該企業による記述

We’re YesColours. We’re all about colour. Innovation. And saving the planet. We love colour so much, we created our own. Arranged them into simple collections and edits. Making it easy to get a new look for your home, office, gym or playroom. Our paints use innovative colourant technology that means our paints have more pigment, more depth, more vibrancy, more colour. And we’ve removed all the nasty stuff. So our paints are completely safe for you, your family, your co-workers, your pets and the environment. And we just don’t stop there. We’re on a mission against waste too. The UK generates 55 million litres of paint waste every year. 98% of that goes straight to landfill. So we wanted to change it up. We use easily recyclable pouches instead of tins. Simply wash them out and pop in your recycling. No more tins clogging up your cupboards. No more trips to the tip. No more waste. No more landfill. Just yes to feelgood paints in astonishing colours. Find out more at YesColours.com.


連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

205件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 66%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

An amazing paint company with a brilliant ethos!

I've used Yes Colours 3 times now. All 3 colours, Serene Pink, Loving Neutral and Dirty Olive have been brilliant. They are intense, vivid, and highly saturated colours, which I've never come across in any other brands. The customer service is flawless and my delivery times for all 3 orders have been very quick and efficient. Best of all, the packaging is recyclable and the paint is vegan.

2026年1月23日
自発的なレビュー
5つ星のうち1の評価

Ghosted

Still awaiting any communication on my order placed 8 days ago. I sent 2 emails and no reply.

2026年1月23日
自発的なレビュー
YesColours ロゴ

YesColours からの回答

Thank you so much for your feedback. We are very sorry to hear that you have reached out to us previously and haven’t received a response. We truly want to get in touch and resolve any queries you may have as quickly as possible.

Please kindly email us directly on Hello@yescolours.com and we will assist you directly.

We really appreciate your patience and look forward to helping you.

5つ星のうち5の評価

I can’t stop going back for more!

I can’t stop going back for more!! Absolutely love this paint. Aside from great coverage and super easy packaging, it’s really inspired me to turn my grey boxy house into something I’m really proud of! Great paint, great team, thank you for helping make my house a home to feel good in!

2026年1月23日
自発的なレビュー
5つ星のうち5の評価

Top notch...

Brilliant experience from start to finish 🌟🌟🌟🌟🌟

Can’t fault Yes Colours at all. I wasn’t sure what to expect ordering paint online but everything was spot on. The paint quality is proper premium, the colour came out perfect once it dried, and it’s held up really well. You can tell it’s made to a high standard.

Order arrived fast, no mess, no drama, and the price felt fair for the quality. I’ll 100% be ordering again and recommending to friends/family.

2026年1月15日
自発的なレビュー
5つ星のうち5の評価

⭐⭐⭐⭐⭐ Excellent quality paint & great…

⭐⭐⭐⭐⭐ Excellent quality paint & great service

I ordered paint from Yes Colours and I’m genuinely impressed. The colour was exactly as advertised, the coverage was really good, and it went on smoothly with a great finish. Delivery was quick, packaging was solid, and the whole process from ordering to arrival was easy and hassle-free.

Really happy with the result and I’ll definitely be using Yes Colours again. Highly recommend.

2026年1月23日
自発的なレビュー
5つ星のうち5の評価

Great coverage and customer service

Colours are unique, bold and exactly what we were after.

We usually get colours mixed at Dulux trade from samples - however the coverage and pigment of the samples convinced us to buy direct from YES.

We've used Electric Orange, which required 4 coats to overcome the dark wood of the fireplace. Topped with a UV varnish - recommended by a Yes colour specialist it's lasted really well for 3 years.

We've also used the Electric Blue on some rough walls in our garden for that Moroccan, Jardin Majorelle feel. again great coverage and the colour has lasted almost three years outside in UK weather!

My only small gripe is the 1L packs - I want to be able to extract the very last bit of paint from them but it gets stuck in the folds and seals.

Although next time we'll be buying the 2.5L tubs to overcome this

2025年5月23日
自発的なレビュー
5つ星のうち1の評価

Non existent customer service

It took me over 3 weeks to place an order with YesColours, they have almost no customer service or support. Once my order finally shipped, they didn't provide a shipping or tracking number or respond to provide one. I still haven't received anything. I've reached out to them at least 10 times with no response.

2026年1月9日
自発的なレビュー
YesColours ロゴ

YesColours からの回答

Hello Hazel,

Thank you for taking the time to share your feedback, and please accept our apologies for any frustration you may have experienced with your order. We can see that you contacted us during our Christmas closure, and while we always do our very best to support our customers wherever possible, responses during this period can understandably be a little slower than usual. We did reply during the closure in this instance, and we’re sorry if the timing of our response caused any inconvenience.

In relation to the tracking information, bespoke orders are processed slightly differently from standard website purchases, which is why tracking details aren’t issued automatically in the usual way. We sincerely apologise for any inconvenience around this.

As a very small team, we kindly ask that customers allow up to 24 hours for a response. We almost always reply much sooner, and we truly appreciate your patience while we ensure each enquiry is handled with care and attention that you as our valued YesColours customer absoloutley deserves.

5つ星のうち1の評価

Ordered end of November to then receive…

Ordered end of November to then receive an email saying their fulfilment provider is being switched so orders are paused until 11th Dec and then it will be next day delivery.

Here we are just before Christmas and no paint, when I specifically ordered at the end of the previous month to do it when I had time off.

Promise a 24hr response but not lived up to promise. I just want the product you took my money for back in November.

No website should be accepting orders if they can't access stock which is apparently being changed to a new provider. You've taken my money and so far no promise of a product

2025年11月28日
自発的なレビュー
YesColours ロゴ

YesColours からの回答

We’re very sorry to hear about your experience and completely understand your frustration. The delay in dispatch was caused by our transition to a new fulfilment provider, which temporarily paused all orders. Whilst this was noted on both the cart and checkout page, we sincerely apologise for the inconvenience this has caused to your project, especially when you were planning to use the paint during your time off.

While we always aim to respond within 24 hours, response times can be longer during busier periods such as Christmas, and we are very sorry for any disappointment this may have caused.

We want to reassure you that all fulfilment will be resuming on 5th January 2026, and your order will be dispatched as soon as possible. We have refunded your shipping costs in full and hope this goes some way to making things right.

We truly value your support and are working hard to get all orders back on track.

Please feel free to reach out to us on Hello@yescolours.com if there is absolutely anything else we can help you with. We hope you had a fabulous Christmas and New Year despite this disruption caused by the delay on your order.

5つ星のうち5の評価

Wow! Yes to colour!

Wow! Love these colours. Ordered Iconic Orange, it did not disappoint. Swift delivery, well packaged. Paint covers large area, colours are true and effect stunning. Would highly recommend.

2025年11月24日
5つ星のうち5の評価

Yes colours paint is delightful

Yes colours paint is delightful! One coat and the job is done which shows the high standard quality. Customer support are super fast and detailed on the reply’s. The packaging is next level. Definitely found my new paint company

2025年12月8日
自発的なレビュー
5つ星のうち1の評価

Poor experience damaged goods

The paint arrived late and damaged, the replacement wouldn’t have come in time, only a partial refund was offered, and we ended up out of pocket sourcing last-minute paint. Poor service.

2025年12月1日
自発的なレビュー
YesColours ロゴ

YesColours からの回答

Hello Daniel,

We’re very sorry to hear about your experience. While damage in transit can occasionally occur, we completely understand how frustrating this must have been, especially given your time constraints with the decorator. Upon review, we can see that a replacement was offered but was unfortunately declined due to these time constraints. A partial refund was accepted for the damaged item after you kindly expressed you wished to keep it, and a full refund was offered should you have preferred to return it. This offer still stands if you would like to return the item to us.

Regrettably, the damaged item coincided with courier delays, which regrettably are more frequent than usual due to the Black Friday period, and this affected the delivery timeline on this occasion.

Please accept our sincerest apologies. We want to reassure you that this is not reflective of our usual service. If you would like to discuss this further, please do not hesitate to contact our team at Hello@yescolours.com, we would love to make things right!

5つ星のうち5の評価

Five Stars!

Really lovely selection of colours and offered advice throughout my house renovation. Would recommend!

2025年11月20日
自発的なレビュー
5つ星のうち5の評価

Amazing colours

I recently ordered paint from YesColor, and I’m thoroughly impressed! The colors are absolutely stunning and true to what I expected. The customer service was exceptional, with prompt and helpful responses to all my queries. Plus, the delivery was incredibly fast, making the whole experience smooth and hassle-free. Overall, YesColor has exceeded my expectations, and I will definitely be purchasing from them again!

2025年11月20日
自発的なレビュー
5つ星のうち5の評価

Beautiful Paint!

Brilliant paint and such a smooth experience!

I ordered a 5L tin of Studio Neutral for my living room from YesColours and I’m genuinely impressed. The colour is exactly as described — a soft, calming neutral that instantly lifted the space without feeling flat or cold.

The paint itself is beautiful to work with: great coverage, low odour, and it went on smoothly with barely any splatter. I only needed two coats for a flawless finish.

Overall, really happy with both the product and the brand — I’d definitely order from YesColours again.

2025年10月24日
自発的なレビュー

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