YesColours レビュー 205

TrustScore 5段階評価の4

4.1

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5つ星のうち5の評価

Stunning colors that are unique - while we tried to get a match elsewhere, nowhere could get close. What's more the customer service was just excellent in supporting our inquiries and so we'll be comi... もっと見る

企業が回答しました

5つ星のうち1の評価

I placed an order on the 30th of April through b&q verified sellers. I ordered other items from different sellers which came quickly and supplied tracking etc but not yescolour. It was due to arrive b... もっと見る

企業が回答しました

5つ星のうち5の評価

Beautiful colour, have bought others before and they are always brilliant, great quality, cover well and easy to use. Will buy more in future and would highly recommend. On one occasion when I needed... もっと見る

5つ星のうち5の評価

I've used Yes Colours 3 times now. All 3 colours, Serene Pink, Loving Neutral and Dirty Olive have been brilliant. They are intense, vivid, and highly saturated colours, which I've never come across i... もっと見る

企業情報

  1. 塗料店
  2. インテリア デザイン店
  3. インテリア デザイナー

当該企業による記述

We’re YesColours. We’re all about colour. Innovation. And saving the planet. We love colour so much, we created our own. Arranged them into simple collections and edits. Making it easy to get a new look for your home, office, gym or playroom. Our paints use innovative colourant technology that means our paints have more pigment, more depth, more vibrancy, more colour. And we’ve removed all the nasty stuff. So our paints are completely safe for you, your family, your co-workers, your pets and the environment. And we just don’t stop there. We’re on a mission against waste too. The UK generates 55 million litres of paint waste every year. 98% of that goes straight to landfill. So we wanted to change it up. We use easily recyclable pouches instead of tins. Simply wash them out and pop in your recycling. No more tins clogging up your cupboards. No more trips to the tip. No more waste. No more landfill. Just yes to feelgood paints in astonishing colours. Find out more at YesColours.com.


連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

205件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 66%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Outstanding quality and beautiful finish.

As a decorator and colour consultant, I’m always looking for paint that performs beautifully as well as looking the part. YesColours’ Electric Blue exceeded every expectation. Superb opacity, smooth application, and a stunning, light-responsive and velvety finish. It was an absolute pleasure to work with, and I’ll certainly be using more of their paints in future.

2025年11月7日
自発的なレビュー
YesColours ロゴ

YesColours からの回答

Thank you so much for such a wonderful review! We’re absolutely thrilled to hear that Electric Blue exceeded your expectations and performed so beautifully in your project. It means the world coming from a professional decorator and colour consultant!

We’re so glad you enjoyed working with our paints and can’t wait to see what you create next with more of our colours. Thank you again for your kind words and support!

5つ星のうち5の評価

Excellent customer service

Excellent customer service, replied to my emails quickly and answered any questions I had. The paint arrived quickly and colours are lovely, will definitely order again

2025年10月31日
自発的なレビュー
YesColours ロゴ

YesColours からの回答

Thank you so much for your wonderful review! We’re thrilled to hear you’re happy with our service and that your paint arrived quickly. It’s fantastic to know you love the colours, and we can’t wait to welcome you back for your next project!

5つ星のうち5の評価

Great colours

Great colours! I'd chosen to get an opinion from Emily at YesColours for opinion due to the wallpaper and unsure of the paint choice. Emily explained and took the time, great chat and ultimately it's a perfect match. Highly recommend YesColours and Emily for opinions!!

2025年10月9日
自発的なレビュー
YesColours ロゴ

YesColours からの回答

Thank you so much for your wonderful review! We’re thrilled to hear that Emily was able to help you feel confident about your paint choice and that it’s a perfect match for your wallpaper. Your kind words mean a lot, and we’ll be sure to pass them along to Emily. We can’t wait to help you with any future projects!

5つ星のうち5の評価

I absolutely love YesColours

I absolutely love YesColours. Excellent coverage, unique colours, no chemical smell, wipeable, environmentally friendly and customer service is very friendly and responsive. So far, only have good things to say.

2025年10月27日
自発的なレビュー
YesColours ロゴ

YesColours からの回答

Thank you so much for your lovely feedback!

We’re absolutely thrilled to hear how much you love YesColours and that both the paint and service have lived up to your expectations.

Your kind words truly mean the world to our small team, thank you for taking the time to share your experience!

5つ星のうち5の評価

Nostalgic Peach

I’m incredibly happy with the quality of the paint, the colour Nostalgic Peach is absolutely beautiful! One of the paint tubs was unfortunately leaking upon delivery, but customer service was fantastic. They quickly sent out a replacement and resolved the issue without any hassle. Excellent experience overall

2025年10月3日
自発的なレビュー
YesColours ロゴ

YesColours からの回答

Thank you so much for your kind review! We’re delighted to hear that you’re loving Nostalgic Peach and that the colour has been a perfect fit. We’re also glad our customer service could quickly resolve the issue with the leaking tub, it’s wonderful to know you had a hassle-free experience.

Your feedback really means a lot to us, and we can’t wait to help you with any future projects!

5つ星のうち5の評価

Great colours and responsive…

Great colours and responsive communication. Thank you

2025年9月1日
自発的なレビュー
YesColours ロゴ

YesColours からの回答

Thank you so much for your wonderful review, we’re absolutely delighted to hear that you’ve loved both the product and our service!

If you could kindly pop us a quick email at hello@yescolours.com, we’d love to send you a little thank you in return. Unfortunately, we don’t have any customer details linked to reviews, so this will help us get in touch directly.

We look forward to hearing from you soon!

5つ星のうち1の評価

Awful communication and lack of…

Awful communication and lack of professionality. I ordered some paint for the first time with next day delivery and the paint didn’t arrive. I contacted them and they told me they had some issues with their fulfilment centre but they would send it right away and it should be with me the day after. Fine, I’ve moved the job to the next day, last day I could be on site. I’ve explained it in my emails to them.. well, they didn’t send the paint as promised but also didn’t answer any of my follow up emails and WhatsApp messages to understand what was going on, until two days after I told them I wanted a refund. And I had to cancel the painting job as I didn’t have time to find another solution. Awful experience.

2025年9月24日
自発的なレビュー
YesColours ロゴ

YesColours からの回答

Hello Chiara,

We’re so sorry to hear about your experience with this order. Our third party fulfilment partner had assured us that all outstanding orders would be dispatched on Friday for Saturday delivery, and we passed this promise on to our customers. Unfortunately, that commitment was not met, and we completely understand your frustration.

This is not reflective of the service we strive to provide, and we’re truly saddened that it has resulted in such a negative experience. Please rest assured that we have processed a full refund for you right away.

We’re working closely with our fulfilment centre to ensure this doesn’t happen again, as our customers’ trust and satisfaction mean everything to us.

Sorry again for the inconvenience caused on this occasion and please reach out to us if there is anything else we can help with.

5つ星のうち5の評価

Great colour consultation with Emily

Had a great colour consultation with Emily. She listened to everything I had to say and was very easily able to make recommendations for my room that I was completely on board with. I have ordered my swatches and I can't wait to see how they work in the room.

2025年8月20日
自発的なレビュー
YesColours ロゴ

YesColours からの回答

Thank you so much for your lovely feedback! We’re thrilled to hear Emily could help and that you’re excited about your swatches. Can’t wait to see how your room turns out!

5つ星のうち5の評価

Brilliant paint and customer service!

Brilliant paint and customer service! 5 stars. I have used their fresh lilac and passionate olive in Matt and it goes on like a dream compared to other brands I’ve used. Also didn’t need all my paint so they issued a return for the excess with no drama.

2025年8月15日
自発的なレビュー
YesColours ロゴ

YesColours からの回答

Thank you so much for your wonderful review!
We’re delighted you’re enjoying Fresh Lilac and Passionate Olive, and that the return process was smooth. Your kind words and support mean the world to us!

5つ星のうち5の評価

Brilliantly Beautiful Paint

We have just started painting our guest room in a gorgeous Nostalgic Green with Secluded Green as suggested by the wonderfully knowledgable, Emily at Yes Colours! The paint is such high quality, the colour really pops and the application is seamless! We are so impressed and can’t wait to get started on the next room.

2025年8月6日
自発的なレビュー
5つ星のうち5の評価

Outstanding quality and beautiful colours

The quality of the paint and the pigmentation of the paint are amazing. I have repainted my entire flat with YesColours’ paints and I am delighted by the results. The paint is easy to work with, great coverage and the finish is outstanding. I would highly recommend YesColours!

2025年6月2日
自発的なレビュー
5つ星のうち5の評価

Excellent Customer Service

My paint went awol on delivery- dpd issue NOT YesColours ! but Kerrin Jessica at YesColours sorted the issue out asap and resent the paint out to me. Can’t fault the customer service at all . They definatley went above and beyond to appease me. I can’t wait to start using the paint on my D.I.Y project ! Recommended 100 percent . ( Love the packaging for the paint too - a cute little pouch - love it ! )

2025年7月28日
自発的なレビュー
5つ星のうち5の評価

Rectification: Now that's Paint!

After having some issues with my first order, I am pleased to say that YesColours acted quickly and resolved the issue and I'm disappointed that I had to leave a bad review to start with, but that changes HERE!

Firstly, the customer service through email was great, provided all help needed and acted fast. Secondly, the paint is perfect. The Electric Blue is pure blue and from artist point of view, it's bluest of blues and the Electric Black is like flatness. They come in small glass jars - that you can wash out and reuse or recycle. I additionally added the swatch keyring and although bigger than expected it's really good, colours are accurate to paint and that's testing them against the colours samples I ordered.

Lastly, I reordered more and larger quanties of paint that I aim to use on canvas for my MA exhibition, so if that doesn't give you hope - then you're missing out!

I'll be back!

2025年7月14日
自発的なレビュー
YesColours ロゴ

YesColours からの回答

Andrew,

Thank you so much for your phenomenal review and for giving us the chance to turn your experience around.

We’re delighted to hear you’ve had a fabulous experience with the paint itself, and we hope we’ve rebuilt your confidence that we’re always here to support you if any issues arise.

Best of luck with the MA exhibition! Please don’t hesitate to reach out if we can help in any way.

Warm regards,

Kerrin - Customer Experience

5つ星のうち1の評価

Honstly, disappointed.

Honstly don't know where to start, but all I know is I can't comment on the paint itself because I wouldn't know.

Purchased sample paints for an upcoming project, with the hope of ordering more if they met expectations - safe to say that won't be happening. Paid extra for the next day delivery, delivery never happened, 5 days later still waiting for the parcel to be posted. Made contact, no reply, reached out via social media, no reply and finally submitted contact form, guess what... NO REPLY. The customer service for commication is appalling. 7 days later, once it's too late, I finally recieve notice that it's out of delivery, however 2 days later I get an update that's it's just been collected by courier and will be delivered following day. However, there's no one home to collect parcel, parcel been delivered, where to? Tracking shows delivered, proof of delivery none, parcel hidden at property? Not than my friend can find. So, 10 days later, £60 down, no paints, no parcel, no contact from YesColours, was it worth it. ABSOUTLY NOT.

2025年6月30日
自発的なレビュー
YesColours ロゴ

YesColours からの回答

Hello Andrew,

Thank you for your feedback, we’re genuinely sorry to hear this has been your experience.

This is absolutely not the level of service we aim to provide, and I completely understand your frustration.

I will be reaching out to you directly to help resolve this as quickly as possible. In the meantime, I can see from the tracking that the package may have been delivered to a neighbour at number 36.

We hope this helps and we are committed to making this right and rebuilding your confidence with Yes!

5つ星のうち5の評価

Outstanding coverage, and the pouch!

Outstanding coverage, and the pouch! I'll never buy paint in a tin again. So much better. Give it a squeeze to mix. Take what you need and pop the cap back on. No crusty dried on lid to fight with when you want more, just cap off...done. Rinse pouch and recycle. Fab!

2025年6月2日
自発的なレビュー
5つ星のうち1の評価

Yes colour have ask my to do a review

Yes colour have ask my to do a review, sadly I can only say the paint don’t stick to walls that well and I’ve used there commended undercoat and preparation, I did contact yes paint about this but was fobbed off never received a replacement or just a sorry from them. Dreadful paint can’t recommend them and sadly I’m a vegan 🌱 and love to support these companies

2025年1月1日
自発的なレビュー
5つ星のうち4の評価

Seem perfect but....

Great colours, packaging is great, paint itself is great. I have returned paint without hassle. There focus on the environment is great and they've obviously put significant thought into it.

All seems perfect, but I've stopped using them because they don't say that if the paints themselves are free from plastic or if any ingredients are derived from petro-chemical industry. I also couldn't find out the SD Value of their paints.

2025年1月30日
自発的なレビュー

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