The process to investigate a case takes unbelievable long. Paid the NZD6,000 deposits in late April (got slightly hit by the car behind). Did all the procedures needed before leaving NZ. It's late... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really wish we had read some of these reviews, before hiring with this company on multiple occasions. Avoid using YES rentals at all cost. We are seeking legal action & advise from Consumer Guarantee... もっと見る
企業が回答しました
Fantastic experience from initial booking through to returning the car. Good team of staff. Car was perfect, a tidy little runabout, perfect for parking and inner city driving ( this was m... もっと見る
企業が回答しました
Ditto many other reviews, really great staff, super fast, efficient, humorous even. The car was older but drover well, clean, did the job perfectly. Far cheaper than competitors and if anything better... もっと見る
企業情報
当該企業による記述
Yes Rentals is the fastest growing car rental in New Zealand. Our staff team shaped from a group of people who love to travel and love life, Yes Rentals adheres to the service concept of treating every customer with the most professional and enthusiastic attitude, and insists on providing the most complete and cost-effective car rental experience for every traveler. Since its inception, Yes Rentals has been receiving positive feedbacks from every customer. All our stores are located around the airport area, which helps the pick-up and return process convenient and efficient. The multilingual customer service, 7/24 hour emergency assistance line, unlimited kilometers, no hidden cost, and zero risk insurance package are always there to support you throughout your trip. New Zealand is a beautiful place for you to enjoy and welcome to drive around to experience the world of natural. We look forward to seeing you in our Yes Rentals store. For no-nonsense NZ car hire at a fair price, trust Yes Rentals. Yes Rental is looking forward to seeing you!
連絡先
152 orchard road, 8053, Christchurch, ニュージーランド
- +64 34202878
- info@yesrentals.co.nz
- yesrentals.co.nz
4.0
ほぼ満足
223件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 41％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
YES RENTALS からの回答
Thanks!
Glad to hear you found the car economical and smooth to drive 😊 We really appreciate your feedback and hope to see you again on your next trip!
Yes Rentals Auckland Branch.
Good service from staff
Good service from staff. Entire procedure is easy and smooth. Price is reasonable
2025年9月20日
自発的なレビュー
YES RENTALS からの回答
Thanks!
Great to hear you found the service smooth and easy, and that the pricing felt reasonable. We really appreciate your feedback and hope to see you again next time!
Yes Rentals Auckland Branch.
Very easy booking
Very easy booking. They provide pick up and also takes us back to the airport. The respond also very fast! Recommended for your travel around NZ!
2025年9月21日
自発的なレビュー
YES RENTALS からの回答
Thanks!
Great to hear the booking process was easy and that the shuttle service made your trip more convenient. We’re also glad our team could respond quickly and help along the way. Really appreciate the recommendation and hope to see you again for your next NZ trip!
Yes Rentals Auckland Branch.
Super easy pick up and drop off
Super easy pick up and drop off. Great hybrid options.
2025年9月21日
自発的なレビュー
YES RENTALS からの回答
Thanks!
Glad to hear you found pick-up and drop-off super easy and enjoyed our hybrid options 😊 We really appreciate your feedback and hope to see you again next time!
Yes Rentals Auckland Branch.
YES RENTALS からの回答
Thanks!
Glad to hear everything was nice and easy and that you enjoyed the car 😊 We really appreciate your feedback and hope to see you again next time!
Yes Rentals Auckland Branch.
YES RENTALS からの回答
Thanks!
Great to hear you found the service convenient and affordable 😊 We really appreciate your feedback and hope to see you again next time!
Yes Rentals Auckland Branch.
Car worked without an issue
Car worked without an issue. Quick and efficient pickup and drop off.
2025年9月14日
自発的なレビュー
YES RENTALS からの回答
Thanks!
Great to hear everything worked smoothly and that pick-up and drop-off were quick and efficient 😊 We really appreciate your feedback and hope to see you again next time!
Yes Rentals Auckland Branch.
No hidden charges
No hidden charges. Friendly staff. Affordable price. Great cars. Highly recommended.
2025年9月14日
自発的なレビュー
YES RENTALS からの回答
Thanks!
Really glad to hear you found everything transparent with no hidden charges, and that the staff, cars, and pricing all met your expectations 😊 We really appreciate the recommendation and hope to see you again next time!
Yes Rentals Auckland Branch.
Good value car
Good value car. Good customer service. Bit of a longer wait for the shuttle than expected so factor in extra time to your plans.
2025年9月14日
自発的なレビュー
YES RENTALS からの回答
Thanks!
Great to hear you found the car good value and enjoyed the customer service 😊 We also appreciate the honest feedback about the shuttle wait time — that’s helpful and something we’ll keep working to improve.
Thanks again for choosing us, and we hope to see you next time!
Yes Rentals Auckland Branch.
Easy process and great service
Easy process and great service. The vehicle I had was super economical. Will definitely use them again without hesitation
2025年9月14日
自発的なレビュー
YES RENTALS からの回答
Thanks!
Great to hear you found the process easy, the service great, and the car super economical 😊 We really appreciate your support and look forward to seeing you again next time!
Yes Rentals Auckland Branch.
Great customer service
2025年9月13日
自発的なレビュー
YES RENTALS からの回答
Thanks!
Really glad you were happy with the customer service 😊 We appreciate your feedback and hope to see you again next time!
Yes Rentals Auckland Branch.
So easy to book
So easy to book, friendly staff and shuttle to the airport free of charge. Highly recommend!
2025年9月14日
自発的なレビュー
YES RENTALS からの回答
Thanks!
Great to hear you found the booking so easy, enjoyed the friendly service, and appreciated the free airport shuttle 😊 We really appreciate the recommendation and hope to see you again next time!
Yes Rentals Auckland Branch.
Highly recommend Yes Rentals
Second time hiring from Yes Rentals - very professional, car hire very reasonably priced. In a great location, on bus route from Onehunga where I was staying. Staff very kind, and allowed me to take the car to fill up petrol even though I was a little late returning due to heavy traffic. Will definitely hire from Yes again.
2025年9月11日
自発的なレビュー
YES RENTALS からの回答
Thanks!
Great to hear you’re a returning customer and that you continue to find the service professional and reasonably priced 😊 We’re also glad our team could help make things easier with the petrol stop and the flexibility on your return — especially with the traffic.
Really appreciate your continued support and look forward to seeing you again next time!
Yes Rentals Auckland Branch.
I had a fantastic experience with Yes…
I had a fantastic experience with Yes Rentals! Their service was truly excellent — the staff were incredibly friendly and patient, and everything from the airport pickup to the check-in process was smooth and efficient. The car was in great condition and very clean, which made my trip even more enjoyable. I really appreciate how convenient and stress-free the whole rental experience was. I highly recommend Yes Rentals to anyone visiting Auckland. Will definitely choose them again next time!
2025年9月11日
自発的なレビュー
YES RENTALS からの回答
Thanks!
We’re really happy to hear you had such a fantastic and stress-free experience from airport pickup through to drop-off 😊 It’s great that the car was clean and comfortable and that our team helped make everything smooth and convenient for your trip.
We truly appreciate your recommendation and look forward to welcoming you again next time in Auckland!
Yes Rentals Auckland Branch.
Reception staff is really friendly and…
Reception staff is really friendly and I’ll come back again when I arrive CHCH again.
2025年9月10日
自発的なレビュー
Nice service!
2025年9月9日
自発的なレビュー
Ditto many other reviews - superb
Ditto many other reviews, really great staff, super fast, efficient, humorous even. The car was older but drover well, clean, did the job perfectly. Far cheaper than competitors and if anything better. Must be a bit scary for the other rental companies... Thanks to the Christchurch team!
2025年9月5日
自発的なレビュー
Very friendly people here
Very friendly people here. Car’s reliable and well maintained. Highly recommend!
2025年9月9日
自発的なレビュー
YES RENTALS からの回答
Thanks!
Great to hear you found the team friendly and the car reliable and well maintained 😊 We really appreciate your recommendation and hope to see you again next time!
Yes Rentals Auckland Branch.
Good service and very friendly staff
Good service and very friendly staff, recommend to everyone who wants cheap rentals
2025年9月9日
自発的なレビュー
Staff are friendly to explain…
Staff are friendly to explain everything
and the price is reasonable.
2025年9月9日
自発的なレビュー
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