The process to investigate a case takes unbelievable long. Paid the NZD6,000 deposits in late April (got slightly hit by the car behind). Did all the procedures needed before leaving NZ. It's late... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really wish we had read some of these reviews, before hiring with this company on multiple occasions. Avoid using YES rentals at all cost. We are seeking legal action & advise from Consumer Guarantee... もっと見る
企業が回答しました
Fantastic experience from initial booking through to returning the car. Good team of staff. Car was perfect, a tidy little runabout, perfect for parking and inner city driving ( this was m... もっと見る
企業が回答しました
Ditto many other reviews, really great staff, super fast, efficient, humorous even. The car was older but drover well, clean, did the job perfectly. Far cheaper than competitors and if anything better... もっと見る
企業情報
当該企業による記述
Yes Rentals is the fastest growing car rental in New Zealand. Our staff team shaped from a group of people who love to travel and love life, Yes Rentals adheres to the service concept of treating every customer with the most professional and enthusiastic attitude, and insists on providing the most complete and cost-effective car rental experience for every traveler. Since its inception, Yes Rentals has been receiving positive feedbacks from every customer. All our stores are located around the airport area, which helps the pick-up and return process convenient and efficient. The multilingual customer service, 7/24 hour emergency assistance line, unlimited kilometers, no hidden cost, and zero risk insurance package are always there to support you throughout your trip. New Zealand is a beautiful place for you to enjoy and welcome to drive around to experience the world of natural. We look forward to seeing you in our Yes Rentals store. For no-nonsense NZ car hire at a fair price, trust Yes Rentals. Yes Rental is looking forward to seeing you!
連絡先
152 orchard road, 8053, Christchurch, ニュージーランド
- +64 34202878
- info@yesrentals.co.nz
- yesrentals.co.nz
4.0
ほぼ満足
223件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 41％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
YES RENTALS からの回答
Hi Benjamin,
Thank you for your excellent feedback! We appreciate your support and look forward to serving you again.
Yes Rentals Team
Easy pick up and communication was…
Easy pick up and communication was good. Everything I needed.
2025年7月13日
自発的なレビュー
YES RENTALS からの回答
Hi Stephen,
Thank you for your feedback! Glad the pickup and communication went smoothly and we could meet your needs.
Yes Rentals Team
Very good service and value
Very good service and value. Would hire again from Yes Rentals
2025年7月13日
自発的なレビュー
YES RENTALS からの回答
Hi Juliet,
Thank you for your kind words and support! We look forward to welcoming you back to Yes Rentals.
Yes Rentals Team
Very efficient and friendly customer…
Very efficient and friendly customer service 👍
2025年7月13日
自発的なレビュー
YES RENTALS からの回答
Hi Idy,
Thank you for your kind feedback! We’re happy to hear you found our customer service efficient and friendly.
Yes Rentals Team
Great value for money.
Great service, friendly people - at a very good price. We will be back.
2025年7月10日
自発的なレビュー
YES RENTALS からの回答
Hi Sheree,
Thank you! We’re glad you enjoyed our service and friendly team. Looking forward to seeing you again!
Yes Rentals Team
Great service very professional
Great service very professional. Pick up and drop off at airport was easy. The Toyota Aqua I hired was tidy with no bad smells. Vehicle worked well with no issues and a great price.
2025年7月10日
自発的なレビュー
YES RENTALS からの回答
Hi there,
Thank you for your detailed feedback! We’re glad the pick-up/drop-off process was smooth and you were happy with the Toyota Aqua. Looking forward to serving you again!
Yes Rentals Team
Bonne expérience le jour de la location…
Bonne expérience le jour de la location ! On verra pour la suite!
2025年6月28日
自発的なレビュー
YES RENTALS からの回答
Merci pour votre retour ! Heureux que votre expérience le jour de la location ait été bonne. On espère vous revoir bientôt !
Yes Rentals Team
Had a really good experience with this…
Had a really good experience with this car in Auckland !
2025年6月27日
自発的なレビュー
YES RENTALS からの回答
Hi Angel,
Thanks for sharing! Glad you had a great experience with the car in Auckland.
Yes Rentals Team
Happy repeat customer
I travel to NZ quite frequently with family commitments, and in recent years have always used Yes rentals Auckland Airport branch. They are very prompt to pick me up from the airport, and deliver me back. The cars I've had have been clean and reliable, and being hybrids have saved me money on fuel. They are not super low mileage, but I don't expect that at the extremely cheap price they charge.
The office staff are friendly and helpful, and had no problem extending my rental for an extra day with a phone call.
I am happy to recommend them to any other customers, and will always use them in the future.
Suzanne Day
2025年6月10日
自発的なレビュー
YES RENTALS からの回答
Thank you so much, Suzanne, for your detailed and kind feedback! We’re thrilled to hear you’ve had consistently positive experiences with our Auckland Airport branch. Our team works hard to provide friendly, reliable service and great value, so it means a lot to know we’ve met your expectations. We appreciate your recommendation and look forward to continuing to serve you and your family on your future visits to New Zealand!
Yes Rentals Team
Yea rentals Queenstown have always been perfect and friendly
Yea rentals Queenstown have always been amazing, quick easy service - couldn’t ask for more
Melissa
2025年6月9日
自発的なレビュー
YES RENTALS からの回答
Thanks so much, Melissa! Glad to hear our Queenstown team made everything quick and easy for you. We appreciate your support!
Yes Rentals Team
YES RENTALS からの回答
Hi Lincoln,
Thank you! We’re glad you found our service fast, efficient, and friendly.
Yes Rentals Team
We have always loved renting our car…
We have always loved renting our car from Yes rentals. We always have trouble free travelling and staff is 100%respectful, courtesy and helpful.
2025年6月8日
自発的なレビュー
YES RENTALS からの回答
Hi. Dave,
Thank you for your continued support! We’re glad to hear you’ve had trouble-free travels and found our staff respectful and helpful. Looking forward to serving you again!
Yes Rentals Team
Friendly staff,Great service.
Friendly staff, shuttle bus to office/airport. Good quality rental car which I found to be very economical.
2025年5月21日
自発的なレビュー
YES RENTALS からの回答
Hi Richard,
Thanks a lot! Happy to hear you enjoyed our shuttle and found the car economical. Hope to see you again!
Yes Rentals Team
YES RENTALS からの回答
Hi peng,
Thank you for your kind recommendation! We’re happy you enjoyed the car and our friendly team.
Yes Rentals Team
Always Friendly
Always easy pick up shuttle, car always reliable and cheap on fuel. Easy drop off, friendly staff and prices always ok. We use Yes whenever we in NZ and need a car.
2025年5月10日
自発的なレビュー
YES RENTALS からの回答
Hi Peter,
Thank you for your loyal support! We’re glad our easy shuttle, reliable cars, and friendly staff keep you coming back whenever you’re in NZ.
Yes Rentals Team
YES RENTALS からの回答
Hi Elizabeth,
Thanks for your feedback! Glad you found the car worth it, even if the location was a bit out of the way.
Yes Rentals Team
Exactly as expected
Exactly as expected, car was clean and performed flawlessly.
Service was fast and staff always had a smile, will continue to use YES Rentals.
2025年5月8日
自発的なレビュー
YES RENTALS からの回答
Hi,
Thank you for your great feedback! Glad the car and service met your expectations. We look forward to serving you again at YES Rentals!
Yes Rentals Team
YES RENTALS からの回答
Hi Samuel,
Thank you! We’re glad you enjoyed our service and car quality.
Yes Rentals Team
Economy car with attractive price
Economy car with attractive price. And staff was friendly and helpful.
2025年5月4日
自発的なレビュー
YES RENTALS からの回答
Hi Hugh,
Thank you for your feedback! Glad you found our economy car affordable and our staff friendly and helpful.
Yes Rentals Team
Amazing service from the team at US…
Amazing service from the team at US rentals!! We would recommend them highly to anyone who wants efficient service and reliable zip about Car.
Thank you we will be back!!
2025年5月7日
自発的なレビュー
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