Your Next Step レビュー 

191
TrustScore 5段階評価の5

4.9

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Working with Patrick was the best decision we made for our re mortgage. He took the time to explain all our options, answered every question instantly, and navigated a few tricky hurdles with ease. Hi... もっと見る

5つ星のうち5の評価

Absolutely outstanding service from Alan Mackenzie at Your Next Step Mortgage. His expertise and knowledge are second to none, and he made the whole process feel straightforward and stress free from s... もっと見る

企業が回答しました

5つ星のうち5の評価

I can’t recommend Alan and the team at Your Next Step highly enough. From advising me with my existing mortgage to arranging everything for my move and new mortgage, they made the whole process stres... もっと見る

5つ星のうち5の評価

We were put in touch with Patrick and from the first minute he was extremely approachable, knowledgeable and helped us through each stage of our process. We asked Patrick many silly questions throug... もっと見る

企業情報

  1. 住宅ローン代理店
  2. 保険ブローカー

当該企業による記述

Your Next Step is an independent mortgage and protection brokerage run by a team of three (Alan, Patrick, and Chris) dedicated to making the mortgage process smooth and stress-free. With extensive experience and a client-focused approach, we help everyone from first-time buyers to seasoned investors, finding tailored solutions that align with their financial goals. Beyond mortgages, we provide expert protection services and work with trusted partners in pensions, conveyancing, and commercial mortgages—offering a complete property financing service built on trust and personalised support.


連絡先

4.9

優良

TrustScore 5段階評価の5

191件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(191)

過去12か月のレビュー数: 47

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5つ星のうち5の評価

So thankful to have had Alan as our…

So thankful to have had Alan as our mortgage broker! As first time buyers it was all new to us but Alan explained everything clearly and the communication throughout was amazing, he really made the full process so easy and stress free! I would definitely recommend Alan to family and friends and will be back when remortgaging. Thank you!

2023年9月22日
自発的なレビュー
Your Next Step ロゴ

Your Next Step からの回答

Thank you for your amazing feedback, Sarah!! Your review is incredible and we're looking forward to seeing you into your first 🏡🗝️

5つ星のうち5の評価

Efficient and Friendly

Alan was extremely efficient and kept me up to date throughout the entire mortgage application process. He explained everything thoroughly and provided me reassurance with any queries I had. Alan came recommended from a friend and I wont hesitate to recommend him in the future.

2023年9月14日
自発的なレビュー
Your Next Step ロゴ

Your Next Step からの回答

Thank for the ⭐⭐⭐⭐⭐ review Jennifer, your words are very kind and we appreciate them!! 🤗 So happy for you and we look forward to speaking again soon!

5つ星のうち5の評価

Alan took control right from the…

Alan took control right from the beginning and made the whole experience stress free.He was always at the other end of the phone and nothing was ever an issue.1st class service and will never use anybody other than YNS

2023年9月15日
自発的なレビュー
Your Next Step ロゴ

Your Next Step からの回答

Thanks so much for the review Lindsey, this feedback is absolutely amazing! Giving you the news of your offer was a delight and we can't wait to see you in your new home. Good luck and we'll speak soon!! 🏡🗝️

5つ星のうち5の評価

Not all heroes wear capes!

We are so glad to have been recommended Alan as our mortgage advisor. He made the process so simple and as first time buyers everything was new to us. He took the time and explained everything so clearly and was always available to answer any questions when needed. We couldn't recommend Alan enough and will be in touch when remortgaging. Thank you so much Alan.

2023年9月8日
自発的なレビュー
Your Next Step ロゴ

Your Next Step からの回答

What an amazing review, it's put a great big smile on our faces! Thanks Sarah, we're buzzing to see you move into your new home! ⭐

5つ星のうち5の評価

Great Service from Alan

Great Service from Alan!

Alan was extremely helpful in securing our new mortgage deal. He was there every step of the way and always explained all of our options well. Would recommend to anyone!

2023年6月30日
自発的なレビュー
Your Next Step ロゴ

Your Next Step からの回答

Thanks for the amazing review Nicola, was a pleasure helping you! 🤗

5つ星のうち5の評価

First Time Buyer - Would Recommend Alan

Alan has been a great help from start to finish! As a first time buyer Alan took the time to explain the process start to end, advise on the best options available to me and submit my application within 24 hours of me deciding which lender to go with. Alans communicate has been brilliant and I would definitely recommend!

2023年8月2日
自発的なレビュー
Your Next Step ロゴ

Your Next Step からの回答

Thanks for the amazing feedback Colette, you've been a real pleasure to help and we can't wait to see you moving into your first home!! Congratulations 🥳

5つ星のうち5の評価

Highly recommended!

Alan was very helpful and knowledgeable. He made the whole process of obtaining a mortgage offer so much simpler. Highly recommended!

2023年8月16日
自発的なレビュー
Your Next Step ロゴ

Your Next Step からの回答

Thanks very much Mamuna, you've been a pleasure to help! 🤗

5つ星のうち5の評価

Re Mortgage application

Was able to have our request clarified, giving us the chance to see what options were available and together making the right choice for us at out present time in life. So quick and effort less.

2023年6月23日
自発的なレビュー
Your Next Step ロゴ

Your Next Step からの回答

Thanks for the amazing feedback, Fiona!! 😊

5つ星のうち5の評価

I can’t thank Alan enough!

I can’t thank Alan enough! He has made what could be a really stressful process so easy and seamless.

Alan’s communication has been brilliant throughout with regular updates and speedy responses to any queries I’ve had.

I’d 100% recommend Alan and Your Next Step to anyone looking for advice and support with anything mortgage related!

2023年8月14日
自発的なレビュー
Your Next Step ロゴ

Your Next Step からの回答

Thanks for the amazing feedback Jenny, we've loved helping you! 😄

5つ星のうち5の評価

Alan has been absolutely amazing…

Alan has been absolutely amazing throughout the processes of buying a flat and helping us secure a mortgage. We were new to buying a property in Scotland and Alan helped us through the whole process, patiently answering all our questions. He has been proactive in sourcing us the best mortgage, at a time when interest rates are very volatile. I cannot recommend him enough, and we will be using him again when our mortgage is up for renewal. Thank you!

2023年8月13日
自発的なレビュー
Your Next Step ロゴ

Your Next Step からの回答

Wow, what an amazing review! Delighted to help and we look forward to catching up again in the future! 🏡🗝️🥳

5つ星のうち5の評価

The support and guidance which we…

The support and guidance which we received from day one was excellent and the process from start to finish was very smooth, Alan MacKenzie keep us updated throughout.
Would recommend Alan to anyone looking to secure a mortgage.

2023年8月9日
自発的なレビュー
Your Next Step ロゴ

Your Next Step からの回答

Amazing feedback Stewart, congratulations!! 🌟🌟🌟🌟🌟

5つ星のうち5の評価

Great experience as first time buyer.

As first time buyers we were caught in a fix with a property but Alan came and cleared everything so easily and quickly. He clarified any doubts we had and advised us through each step in the process. The best part was that anything that we suggested he would look into it and advise accordingly. Only wish we had met him earlier then we wouldnt have lost time and money.
We would just like thank him for helping us out on our first buy.

2023年8月8日
自発的なレビュー
Your Next Step ロゴ

Your Next Step からの回答

Thanks very much for taking the time to review your experience with Your Next Step. We've been so pleased to have found a quick fix for your case and we look forward to helping you in the future, Debdeep. All the very best in your new home! 🏡🗝️😊

5つ星のうち5の評価

Alan has been very helpful in assisting…

Alan has been very helpful in assisting my partner and I in purchasing our first home. He has been available to answer any and all questions and has made the whole process feel easy and relaxed while still getting things moving.

2023年8月8日
自発的なレビュー
Your Next Step ロゴ

Your Next Step からの回答

Thanks for such an amazing review Rebecca, we're really excited for you buying your first home!! 🥳🏡🗝️

5つ星のうち5の評価

Happy customer 😁

I was very pleased with the outcome of my dealings with Alan. He was very efficient and always quick to reply to any queries I had. Thanks again for your service and I’m glad you could get me a new and better deal in a short period of time.

2023年5月1日
自発的なレビュー
Your Next Step ロゴ

Your Next Step からの回答

Thanks for the amazing feedback Ali, you've been a pleasure to help and we look forward to catching up in the near future 😊

5つ星のうち5の評価

The best mortgage broker!!!

We had spoken with other mortgage advisers and brokers previously without much luck and felt like we weren’t getting anywhere until we came across Alan. He made us feel so relaxed and done in a week what we had been trying to get for going on a year. Alan makes everything a really smooth process and keeps you informed all the way through so the process is stress free, he always answers any questions you have even if you think they’re silly he always assures and puts you at ease. We could not recommend him enough and are so grateful for all his help.

2023年6月30日
自発的なレビュー
Your Next Step ロゴ

Your Next Step からの回答

Thank you so much for your amazing review Andi, your words are very kind and they've put a huge smile on our face! 😊 Can't wait to see you holding those keys to your new home 🏡🗝️

5つ星のうち5の評価

Alan has been brilliant

Alan has been brilliant. He has been there to break everything down for me and make this process, easy and stress free! I highly recommend him! He also treats you as a person, not a robot going through a sales pitch

2023年6月20日
自発的なレビュー
Your Next Step ロゴ

Your Next Step からの回答

Thank you very much Lance, you've been a pleasure to help! 😊

5つ星のうち5の評価

Excellent service

I couldn't recommend Alan MacKenzie at YNSmortgage enough. Although I didn't have the most straightforward situation in trying to find a remortgage, he listened to all the details and within such a quick time he'd found me the deal I'd hoped for, that I didnt think would be possible. I was kept up to date at all stages, information was clear and concise, excellent service all round. Would highly recommend.

2023年6月18日
自発的なレビュー
Your Next Step ロゴ

Your Next Step からの回答

Thanks for the amazing review, Amy. Your words are very kind and we're delighted we got a great result for you! 😊

5つ星のうち5の評価

So quick and easy!

Alan was so on the ball right from our very first phone call. He made everything so clear and understandable and gave me plenty of options to chose from. I'm very happy and would recommend to everyone.

2023年6月5日
自発的なレビュー
Your Next Step ロゴ

Your Next Step からの回答

Thanks for the amazing review, Rebecca! We're delighted we managed to secure your rate before the two sharp increases we have seen this week. Looking forward to rewarding you for all your recommendation to Your Next Step! 😊

5つ星のうち5の評価

Alan from YNS was amazing throughout…

Alan from YNS was amazing throughout our mortgage application!! For something that can be quite daunting and stressful, especially when looking to take additional borrowing also, he took the time to explain things fully but simply, kept us up to date throughout and got us a deal that we’re delighted with!! Thank you Alan - we’ll 100% come back to you when we review things again in a few years!!

2023年6月9日
自発的なレビュー
Your Next Step ロゴ

Your Next Step からの回答

Thanks for the amazing review, Chris. It's been a pleasure to help you and we're so happy we got a great deal on your mortgage 👏👏👏

5つ星のうち5の評価

We recently had the pleasure of dealing…

We recently had the pleasure of dealing with Alan @ Your Next Step for the process of selling and buying our new property. Alan was exceptional throughout the process from start to finish. We appreciate Alan’s attention to detail and willingness to answer all of my questions (as daft as they can be at times!) im absolutely delighted to have received my mortgage offer Today and would definitely recommend to anyone looking for a smooth and stress-free mortgage experience.

2023年5月22日
自発的なレビュー
Your Next Step ロゴ

Your Next Step からの回答

We love this review, Jordan! Thank you so much, we can't wait to see you in your new home, how exciting! 🐝🔑🏡

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