Yoga Girl® レビュー 318

TrustScore 5段階評価の3

3.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I enjoy the yoga classes on the site, but I’m just so upset about their refund policy if you are a member. Ive been a member for about 3 years, and I forgot to cancel before my renewal date. Yeah... もっと見る

企業が回答しました

5つ星のうち2の評価

Also very disapointed. I've been a fan of Yoga Girl since the beginning and just subscribed to their website. Although the videos are great they "forgot" to mention that it's all old stuff. For ex? I... もっと見る

5つ星のうち5の評価

I mainly have my subscription because of the monthly live classes & I´m happy they´re back! I personally enjoy how Rachel has grown into the field of tea ceremonies, herbalism and mindfulness beside... もっと見る

5つ星のうち5の評価

I started using the Yoga Girl site during the pandemic because I was so moved by the morning meditation/flow sessions Rachel was conducting via Instagram live for about a month. Once she decided to mo... もっと見る

企業情報

  1. ヨガ スタジオ

さまざまな外部ソースから提供された情報

Founded in 2018, the Yoga Girl® group of companies is the coming together of several different organizations, all created by our founder Rachel Brathen, Yoga Girl. Our mission is to create a new lifestyle platform to support individual healing and use our collective efforts to help change the world. We are proud of the work we do, and we cannot do this work alone. All of our team members and partner organizations believe that change is possible. We believe in working hard by carving new paths and together we bring a new kind of value to the world through the Yoga Girl® mission: healing what’s on the inside so we can aid in the massive healing needed in the outside world.


連絡先

3.2

まあまあ

TrustScore 5段階評価の3

318件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I wanted to become a member with the…

I wanted to become a member with the free membership that you announced, and it was impossible. The only option that accepts your information is the 12 dollars membership.

2021年5月25日
自発的なレビュー
Yoga Girl® ロゴ

Yoga Girl® からの回答

Hi Tania,

Thank you for this feedback. We're very sorry you experienced issues creating a free membership. We came across an issue with our site, but our technical team has since resolved it. If you'd like to try again, you should now be able to create a free membership without issue to connect with the community and enjoy all of the other free resources we have available on the site. Also, please know you can reach out to our team directly at info@yogagirl.com if you experience any other issues in the future.

Much love,
Team Yoga Girl®

5つ星のうち2の評価

Why is there no reminder email before subscription renewal ?

In the beginning of the pandemic there was lots of new content. Now not much. I understand the family is going through upheaval right now and I sympathize. What I do not like is there is no warning email about when it is time for your renewal. All other yoga and pilates sites I subscribe to offer this. I was going to take a little break while Rachel regrouped. Still a fan & was planning on a return. Now probably not. All the yoga and pilates sites have the same policy of auto-renewal as you but provide this fair and needed reminder. I find it not in keeping with what yogagirl brand is suppose to be about. Genuineness and full transparency is not what is happening here. And then no offer of refund if you forget your renewal date? Please review this policy and change it. Then maybe I will come back. Thanks.

2021年5月24日
自発的なレビュー
Yoga Girl® ロゴ

Yoga Girl® からの回答

Hi Denise,

Thank you for taking the time to give us this feedback. While our terms and conditions that are agreed upon during the sign-up process state our auto-renewal policy, we understand your frustration and deeply apologize for any confusion. Our team is in the process of making improvements to our site, which will include the option to pause subscriptions and we hope to have those features available soon. Your input and suggestions are appreciated and will be taken into strong consideration as we continue to grow and improve. We hope you'll consider giving us another chance in the future and we thank you again for your time and support.

Much love,
Team Yoga Girl®

5つ星のうち5の評価

Have been following Yoga Girl for…

Have been following Yoga Girl for several years, I think she is genuine, keeping it real with yoga as a lifestyle. Doing something 'yogagirl' is one of the highlights of my week!

2021年5月20日
自発的なレビュー
Yoga Girl® ロゴ

Yoga Girl® からの回答

Thank you Corinne!

5つ星のうち3の評価

No new content for a long time

I started watching Yogagirl during the free 30 days of yoga during the beginning of the pandemic. She was a good source of inspiration and calm. I really only enjoyed her teachings. So I subscribed for the year. I have taken advantage of watching some other teachers, but I prefer Rachel the best. However as time went on Rachel has fallen off the map with her teachings and any extras for her membership members. I’m glad to know that I need to cancel my membership or I will be automatically charged. I tried to get my free T-shirt but the admin department said I needed some “code” from when I subscribed??? I could not find what they meant. I DiD want my free shirt & would have been happy to promote Yogagirl‘s but I guess that’s not happening. I would follow Rachel again when she actually starts teaching again.
It’s been a very long time with no new content. So I’ve lost interest. I wish her and her family all the best in health!
She’s a great teacher.

2021年5月8日
自発的なレビュー
Yoga Girl® ロゴ

Yoga Girl® からの回答

Hi Reba! Thank you for taking the time to give us this feedback. As for the free t-shirt, the coupon code to use would be in your original confirmation email, but if that has been misplaced, you can write to us again at info@yogagirl.com and our team can provide you a new code. We apologize for the misunderstanding there. As for new content, we hope to begin filming again soon once Rachel and her family are settled again, and we hope to film with the other guides as well when covid restrictions are lifted. We appreciate your understanding and thank you for being a part of our community. We hope to see you back in the future.

Much love,
Team Yoga Girl

5つ星のうち2の評価

I signed up with good intentions but…

I signed up with good intentions but haven’t used the app or the resources at all and then was surprised when I was charged for another year at approx $135 US. Trying to navigate to cancel my membership but it’s not easy or straightforward.

2021年4月19日
自発的なレビュー
Yoga Girl® ロゴ

Yoga Girl® からの回答

Hi Adele,

Thank you for this feedback. We're very sorry you had difficulties cancelling your membership. While our terms state that memberships auto-renew unless cancelled beforehand and cancelling is found in account settings, we apologize that it wasn't more intuitive and easy to follow through with. Our intention is to make it easy to pause and cancel as easy as possible so our team is currently in the process of implementing new features to make this easier (which should be available very soon). If you have any questions or issues related to your membership or charges that were made, please know that you can always write to our support team at info@yogagirl.com at any time. Thank you for being a part of our community as we grow and improve.

Much love,
Team Yoga Girl

5つ星のうち2の評価

The platform was hard to find sessions…

The platform was hard to find sessions for a beginner. I stopped using it pretty quick. I never received a shirt either 🤷🏼‍♀️

2021年4月16日
自発的なレビュー
Yoga Girl® ロゴ

Yoga Girl® からの回答

Hi Brittney,

Thank you for taking the time to give us this feedback. We're very sorry that you've had a disappointing experience and had difficulties finding our beginner-friendly classes. We have dozens of tutorials, beginner-friendly classes (with more on the way), and all-levels classes which are also beginner-friendly, and we understand the importance of making these accessible in an easy-to-use way. We are currently in the process of improving our site search functionality, filtering system, and site visibility to make these classes easier to find, and you will find major improvements in the coming weeks and months ahead if you decide to give us another chance. Regarding the t-shirt that is included as part of a yearly membership, we deeply apologize if there was an error on our end, it was not our intention. Sometimes the confirmation email that contains the coupon code gets lost, so please email our team at info@yogagirl.com right away so we can help you get that straightened out. We wish you well and hope you have a beautiful week ahead.

Much love,
Team Yoga Girl

5つ星のうち5の評価

Yoga playground

I love everything about this app and Rachel in general. All of the teachers have their own unique style and skill set. I really enjoy everyone and everything.

I love the desktop site edition, makes it feel like an app—aka easy accessibility to favorites and flows.

I pay for the premium, and have FALLEN IN LOVE with the 30 days of space challenge. It came at the perfect time. I’m in love.

Thank you thank you.

2021年4月15日
自発的なレビュー
Yoga Girl® ロゴ

Yoga Girl® からの回答

Thank you Hannah!

We're so happy the challenge and site has been serving you well :)

Much love,
Team Yoga Girl

5つ星のうち5の評価

I love being able to go to my mat and…

I love being able to go to my mat and choose a video within minutes. All the practices flow and are prompted well enough that I don’t need to look at my phone or computer. I have my favorite videos ranging from a ten minute wake up flow, to a 45 minute restorative, to a half hour sweat class. The classes are versatile and everyone can participate in these videos!

2021年4月14日
自発的なレビュー
Yoga Girl® ロゴ

Yoga Girl® からの回答

Thank you for your feedback Hayley! :)

Much Love,
Team Yoga Girl

5つ星のうち5の評価

I've had a very great experience with…

I've had a very great experience with this platform. The classes are great, beginners friendly (but there are advanced options too). At some point, I had to cancel my account for personal reasons and it was really easy to unsubscribe. I will come back for sure now that I have more time to practice. Highly recommended.

2021年4月11日
自発的なレビュー
Yoga Girl® ロゴ

Yoga Girl® からの回答

Thank you Célia :) We appreciate you!

Much love,
Team Yoga Girl

5つ星のうち5の評価

I've only joined recently

I've only joined recently, but have loved all of the classes so far. I love that there are shorter options too, because I don't often have a lot of time to practice. There is a wide range
Of content available, including mantras. I feel like yogagirl will get me back on track both physically and mentally.

2021年4月6日
自発的なレビュー
Yoga Girl® ロゴ

Yoga Girl® からの回答

Thank you for sharing this feedback with us Melodee :) We appreciate you and wish you well on your journey!

Much love,
Team Yoga Girl

5つ星のうち5の評価

If I could give more stars I would..

If I could give more stars I would...
An excellent brand & service & platform.
From the content to the platform itself, it is all amazing.
There aren't as many trustworthy brands out there nowadays, but Yoga Girl is definitely one of them.
Thank you!

2021年3月30日
自発的なレビュー
5つ星のうち5の評価

As a yoga teacher and regular…

As a yoga teacher and regular contributor to Yoga Journal, my experience with Yoga Girl has been beautifully transformative. The diverse offerings, experts, and learning experiences have been vital to my personal survival during these turbulent times.

2021年3月27日
自発的なレビュー
5つ星のうち4の評価

Great website but needs new content

Great website that helped me get a consistent yoga practice, and I love Rachel. But after a year I’ve done pretty much every class and I wish they would add more. And when they do add new stuff they make premium users pay extra for it. It’s been over a year without new classes and I have to move on.

2021年3月17日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報