Disgustingly dirty on arrival. We rented Wavendon house in MK which had 3 bedrooms. The whole house was filthy and run down. We would’ve left if we could make alternative arrangements but unfortuna... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I stayed for work trip recently and the apartment was exactly as advertised. Check-in was smooth because the online staff helped me through the online procedures. I was offered a direct discount at th... もっと見る
Worst customer service. I booked one their apartment at Milton Keynes through booking.com. I went there and there were no one to contact for keys. I tried to call their customer service department f... もっと見る
Stayed with Yoko for the Silverstone GP weekend and it was perfect! Staff was super helpful and property was immaculate! The check-in instructions were very clear on arrival and booking was seamless.... もっと見る
企業情報
当該企業による記述
We are one of the UK’s leading Serviced Accommodation providers, proudly voted Serviced Company of the Year in both 2023 and 2024 by the Prestige Awards. Our portfolio includes a wide range of high-quality properties from modern apartments and stylish houses to fully serviced Apart-Hotels located across the UK. In addition to providing exceptional accommodation, we also help landlords transform their properties into serviced accommodation, offering a fully managed, stress-free solution. Our expert team takes care of everything from guest management and maintenance to bookings and compliance, ensuring maximum returns with minimal effort for our property partners.
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3.5
まあまあ
63件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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Had the worst experience at Yoko…
Had the worst experience at Yoko property in Milton Kynes and would not recommend to anyone. The property was too small and had a lot of broken tiles and protruding nails which I felt wasn't safe for my crawling baby. Reached out to them with pictures of the house and nothing was done. Struggled locking the door and again nothing was done. They took £45 from my account without explaining what it was for and when I asked, they said I broke one part of the fridge which was a complete lie. I requested them to send photos of the broken part as I had taken pictures and video of apartment as evidence before I left. They returned the money without sending pictures and never apologised. I also forgot my laptop and at collection they told me someone had picked it which wasn't true and when I asked for details that's when the story changed and they gave back my laptop. In a nutshell they're the worst and very frustrating dealing with them, not professional at all.
2023年6月5日
自発的なレビュー
lack of responsiveness
I was unable to reach anyone in a timely manner. This lack of responsiveness highly unacceptable, and only added to my overall dissatisfaction with the booking experience.
2023年2月15日
自発的なレビュー
I booked the property on booking.com
I booked the property on booking.com, they reached out to me to book directly with them, offering free late check out and price discount. The property was in nice location but all Bins outside(they had 4 of them) were filled with empty bottles, meaning there was a party at the property before were rented the property, there was a dirty towel left in the washing machine. We spent 9 days, left the property undamaged, only to receive a message that they are withholding our deposit of £250 because a mattress was stained. They sent a dodge picture that could have been taken anywhere. We asked for the before picture of same mattress, till now nothing has been provided.
Beware of this property, they are out to rip people off. They have stopped taking our calls.
2022年8月21日
自発的なレビュー
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