Ködert mit alten Zeitschriften (Ausgabe) Wollte mir eine Zeitschrift in der ich erschienen bin digital runterladen. Trotz Anmeldung und Durchführung aller Schritte, war es nicht möglich diese run... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Overall its been a great experience as i have been using their platform for roughly 4 years now and whenever i had an issue it was promptly resolved as long as i clearly stated the problem. Great pla... もっと見る
企業が回答しました
There might be difficulties in using the system from time to time, but the service is excellent, really quick and helpfull! What it needs to receive the fifth star? Publishing could be a little ea... もっと見る
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Wir haben mit einem kostenlosen Konto bei Yumpu begonnen und waren sehr zufrieden! Unsere Ansprüche wurden höher, sodass wir ein kostenpflichtiges ABO genommen haben und immer noch sehr zufrieden!... もっと見る
企業が回答しました
3.7
まあまあ
2271件のレビュー
ネガティブなレビューの 89％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
shit bait shit bait
2025年2月19日
自発的なレビュー
yumpu.com からの回答
Hello,
We're sorry to hear that your experience with Yumpu Publishing did not meet your expectations. We’d love to understand what specific issues you faced so that we can help improve your experience. Please feel free to reach out to our support team, and we'll be happy to assist you.
Best regards,
The Yumpu Publishing Team
Beim Downloaden einer alten Zeitschrift…
Beim Downloaden einer alten Zeitschrift wurde eine Ad eingespielt, ich solle 1 Cent bezahlen. Als ich dies machte, weil ich dachte, das gehört zu dem Downloads Vorgang, erhielt die stattdessen ein Abonnement mit einer Testphase von 24 Stunden, dann 49 € im Monat. Es hat einige Mühe gemacht, das zu blocken. Also Vorsicht!
2025年2月15日
自発的なレビュー
yumpu.com からの回答
Lieber Peter,
vielen Dank, dass Sie uns darauf aufmerksam gemacht haben. Es tut uns leid zu hören, dass Sie diese Erfahrung gemacht haben. Yumpu verlangt keine Zahlung für den einfachen Download kostenloser Magazine, und es ist keinesfalls unsere Absicht, Nutzer in die Irre zu führen.
Wir möchten Ihnen so gut wie möglich helfen. Bitte kontaktieren Sie unser Support-Team unter (support@yumpu.com) mit weiteren Details, damit wir das Problem untersuchen können. Ihr Feedback ist uns sehr wichtig, und wir schätzen die Gelegenheit, eventuelle Missverständnisse aufzuklären.
Beste Grüße,
Yumpu Publishing Kundenservice
Всё устраивает!
2025年2月3日
自発的なレビュー
yumpu.com からの回答
Dear Nikolaj,
We're glad to hear that everything is satisfactory! If you ever need any assistance, feel free to reach out.
Best regards,
YUMPU Support Team
Violazione del copyright
Ho trovato i miei libri che sono stati copiati e caricati senza che nessuno mi chiedesse nulla. Gli ho scritto per farli togliere e mi hanno risposto subito dispiaciuti per il danno che mi ha causato un loro utente.
2025年2月3日
自発的なレビュー
yumpu.com からの回答
Dear Educa Brescia,
We sincerely apologize for the unauthorized upload of your books. Protecting creators’ rights is very important to us, and we appreciate you reaching out. We’re glad we could respond quickly and assist in resolving the issue.
If you ever need further support, please don’t hesitate to contact us.
Best regards,
YUMPU Support Team
Requested a refund after I was billed the full subscription price.
I was billed the full subscription price after a trial without any notification ahead of the charge. I had requested a refund as it states in the companies policy that I would be notified ahead of renewal. I would have cancelled had I been given a proper notice, i reached out for a solution however the customer service representative I spoke to was extremely blunt and micro aggressive (jurgen). I had provided evidence that no communication was sent however the customer service representative would not budge. I am extremely unhappy and would urge anyone think carefully before joining, they also seem to viewing my ip address whenever i am online which is concerning. Deleted my account since and will happily clarify further detail.
2025年1月24日
自発的なレビュー
yumpu.com からの回答
Dear Joe,
We’re sorry to hear about your experience and appreciate you sharing your concerns. We strive to provide clear communication regarding subscriptions and renewals, and we regret any confusion that may have occurred. If you believe you did not receive the expected renewal notice, we would be happy to review this further.
Regarding your interaction with our support team, we sincerely apologize if you felt the response was not helpful. We take customer feedback seriously and will look into this matter internally to ensure better service in the future.
Please feel free to reach out to us again so we can further investigate and find a fair resolution. Your trust is important to us, and we’d like the opportunity to assist you.
Best regards,
YUMPU Support Team
yumpu.com からの回答
Thank you for your feedback! We're glad that Joseph was able to assist you. If you need any further support, we're always here to help.
Best regards,
YUMPU Support Team
De grootste kolder die je je maar kunt…
De grootste kolder die je je maar kunt voorstellen. Je wordt totaal op het verkeerde been gezet en bedonderd door deze vage site. Zogenaamd na activatie/deelname van verschillende sites kun je bepaalde bestanden downloaden. Alle opties geprobeerd maar bestand nog steeds niet te downloaden. Conclusie: 100% onbetrouwbaar en mijden deze site en zeker het aanmelden bij andere sites vanwege de spam die je gaat ontvangen.
2025年1月17日
自発的なレビュー
yumpu.com からの回答
We’re sorry to hear about your negative experience. YUMPU aims to provide a smooth and reliable platform, and we regret that you encountered difficulties. Our service does not require participation in third-party sites to download files, so it seems there may have been some confusion.
Could you please contact our support team directly? We’d be happy to investigate the issue and assist you in accessing the files you need. Your feedback is valuable, and we would love the opportunity to make things right.
Best regards,
YUMPU Support Team
Joined as a client to platform my…
Joined as a client to platform my magazine. My magazines would not load, I even went as far as to get an external contractor to help but no look. I requested a refund as I had paid for a service/subscription which did not deliver. I was offered to speak over teams, but I work in the day and unable to make that, an email and a refund would have been perfect. No refund. No communication. No magazine. I have subsequently had to move across to a different platform.
2025年1月14日
自発的なレビュー
yumpu.com からの回答
Thank you for sharing your feedback. We truly apologize for the frustration you’ve experienced, and we want to assure you that we care deeply about our clients’ satisfaction.
From our side, we did our best to address the issue and communicated the solutions we had in place. We understand that your expectations were not met, and we're sorry for any miscommunication that might have occurred.
However, we would like to clarify that, as per our policy, refunds are issued under specific circumstances, and we do try to resolve issues directly with our clients whenever possible. We noticed that you chose to switch to a competitor, which makes it difficult for us to assess the problem fully. We’d have appreciated being informed of your decision before you left, as we always strive to ensure our clients' needs are met.
Thank you for your understanding, and we hope you find a solution that suits your needs. We’re always here to help and open to any further discussions should you wish to resolve the matter.
Your YUMPU Support
Stolen Book with Yumpu.com
I am the author of Benny's Blunders. Yumpu has been offering my book free of charge for download. I came across this by chance and I am annoyed. Joshua Hart
2025年1月14日
自発的なレビュー
Nefasto
Nefasto. Mim pasos para poder ver algo y no avanza. Te repite que sigas los mismos pasos 20 veces para llegar a nada.
2025年1月12日
自発的なレビュー
yumpu.com からの回答
Hi,
We’re very sorry to hear about your frustration. It sounds like the process has been far from smooth, and that’s not the experience we want you to have. Let us make this right for you!
Could you share a bit more about where you’re getting stuck or what you’re trying to achieve? We’ll guide you through the steps or handle it for you to make sure it gets resolved quickly. Thank you for your patience – we’re here to help! Please contact support@yumpu.com
Best regards,
YUMPU Support
Data mining website
Skip it total scam they show you the paper or book you seek then make you sign up make a profile that has your information in it they point point out this cannot be changed later then once you are all through with that and you click the link to the book. you cannot read it cannot download it. they tell you its unavailable.
2024年12月21日
自発的なレビュー
yumpu.com からの回答
Hi,
We’re sorry to hear about your experience. Let us clarify how our platform works to avoid any confusion.
The Flipbook can only be viewed online, and access is determined by the publisher. It’s up to the publisher to decide whether they allow you to view the ePaper or not.
If you’re having issues accessing specific content, please let us know, and we’ll do our best to assist you. We’re here to help resolve any concerns and ensure you have a smooth experience on our platform! Please contact support@yumpu.com
Best regards,
YUMPU Support Team
Erfolgreiche Zusammenarbeit mit Yumpu
Wir arbeiten seit einiger Zeit mit Yumpu als Anbieter für unseren digitalen Produktkatalog zusammen und sind äußerst zufrieden mit der Zusammenarbeit. Die digitalen Multimedia-Features von Yumpu haben es unseren Kunden ermöglicht, unsere Produkte besser zu prüfen und eine fundierte Kaufentscheidung zu treffen. Wir schätzen die professionelle und zuverlässige Partnerschaft mit Yumpu sehr und freuen uns auf die weitere Zusammenarbeit.
2024年12月11日
自発的なレビュー
Yumpu stole our book and is publishing it illegally.
Yumpu is allowing people to read my wife's book for free, without her permission. The only way they could have got it was to purchase the kindle book from Amazon and change it to a PDF. So is this site committing widespread theft or are we the only victims?
2024年12月2日
自発的なレビュー
yumpu.com からの回答
Dear William,
Thank you for your message. We take the protection of copyrights very seriously and assure you that we carefully review every reported case and take appropriate action.
We, i-magazine AG, operate this platform, which allows users to convert PDF files into digital publications. The account holder is the uploader of the PDFs and is therefore responsible for the content.
If your wife's work has been published without authorization, please provide us with the relevant link or further details about the content in question (contact: support@yumpu.com). We will promptly review the case and remove the content if necessary.
Alternatively you also have the option to report ePapers at any time using the "Flag" feature.
Thank you for bringing this to our attention.
Best regards,
YUMPU Support Team
A Disgraceful Company: Thieves of Intellectual Property
Yumpu doesn’t respect authors' rights. Do you really want to be complicit in this? Not all authors live in luxury homes or drive fancy cars. Many of us rely on our work to make a living.
I discovered by chance that my book had been uploaded there. It’s true that after my complaint, they removed it. But the user who uploaded it has thousands of books—most likely without respecting authors’ rights—and those are still up.
So no, Yumpu doesn’t respect the law or authors. Would never ever trust this company.
Regarding your statement: Your statement that you take copyright protection seriously is nothing more than empty words. There are thousands of stolen books on your platform, and the situation continues unchecked. In fact, the user who uploaded my book has increased the number of books in their account, which strongly suggests that Yumpu does not enforce copyright laws effectively.
Updated March 12, 2025:
Today, I discovered that my book has been uploaded yet again. You claim that you "take the protection of copyrights very seriously and assure that every reported case is carefully reviewed and appropriate action is taken." However, this is clearly not true.
The user in question has continued to upload thousands of books in the meantime, demonstrating that no real action has been taken against them.
2024年12月1日
自発的なレビュー
yumpu.com からの回答
Guten Tag María,
vielen Dank für Ihre Nachricht. Wir nehmen den Schutz von Urheberrechten sehr ernst und möchten Ihnen versichern, dass wir solche Fälle gründlich prüfen und entsprechende Maßnahmen ergreifen.
Wenn Sie der Meinung sind, dass Ihr Werk ohne Ihre Zustimmung veröffentlicht wurde, bitten wir Sie, uns die entsprechenden Informationen und Links zu den betroffenen Inhalten zukommen zu lassen. Wir werden die Inhalte umgehend prüfen und, falls notwendig, entfernen (bitte kontaktieren Sie: support@yumpu.com).
Alternativ haben Sie jederzeit die Möglichkeit ePaper zu melden (Fahne).
Mit freundlichen Grüßen,
YUMPU Support Team
----------------------------------------------------------------
Dear María,
Thank you for your message. We take the protection of copyrights very seriously and would like to assure you that we thoroughly review such cases and take appropriate action.
If you believe that your work has been published without your consent, please provide us with the relevant information and links to the affected content. We will review the content promptly and remove it if necessary (please contact: support@yumpu.com).
Alternatively you also have the option to report ePapers at any time using the "Flag" feature.
Kind regards,
YUMPU Support Team
Trojans!!
Rubbish! I signed in to download a pamphlet but to no avail! They act like Trojans.
2024年11月30日
自発的なレビュー
yumpu.com からの回答
Dear Chanje,
Thank you for your message. We’re sorry to hear about your experience. Our goal is to ensure our platform meets your expectations and allows you to download the content you need without any issues.
Could you please provide more details about the difficulties you encountered? We’d be happy to assist you in resolving the problem. Please contact support@yumpu.com
Thank you for your understanding.
Best regards,
YUMPU Support Team
I just started to upload all my archive…
I just started to upload all my archive of magazines we have published and I think Yumpu is really easy to use. I loved the easy way to insert videos and external links and it was so easy to embed my publication in my website
I just ask for help with the view on my phone. It seems that on the phone the magazine is not a flip e-paper.
Anyway I think Yumpu has a very good value for money.
2024年11月25日
自発的なレビュー
Great tool and great people behind it.
Plenty of embed options. Easy to use. Personal attention to users when needed and with great efficiency. You can pay for one year or just for one month or as many months as needed. I have been publishing with Yumpu for years and I only have good words for them.
2024年11月15日
自発的なレビュー
schlechteste website
schlechteste website die ich je gesehn habe. unseriös, selbst das darknet ist vertrauenswerter! finger weg
2024年11月13日
自発的なレビュー
yumpu.com からの回答
Hallo Luca Ponterlitschek,
es tut uns leid zu hören, dass Sie mit unserer Plattform so unzufrieden sind. Wir bemühen uns stets, unseren Service zu verbessern und unseren Nutzern die bestmögliche Erfahrung zu bieten.
Ihre Kritik nehmen wir sehr ernst. Es wäre hilfreich, wenn Sie uns konkrete Details zu Ihren Erfahrungen mitteilen könnten, damit wir eventuelle Probleme besser verstehen und lösen können. Bitte kontaktieren Sie uns direkt unter support@yumpu.com, damit wir Ihre Anliegen individuell prüfen können.
Vielen Dank für Ihr Feedback – es ist für uns eine Gelegenheit, weiter an uns zu arbeiten.
Mit freundlichen Grüßen,
Yumpu Support Team
Yumpu Scam
i request refund and get instructions to delete account but balance not refund
2024年10月29日
自発的なレビュー
yumpu.com からの回答
Hello,
We are sorry to hear about your experience. Customer satisfaction is our top priority, and we want to ensure that your issue is resolved as quickly as possible.
Please contact us directly at support@yumpu.com, so we can review and process your refund request promptly.
Thank you for your feedback—it helps us continuously improve our service.
Best regards,
Yumpu Support Team
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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