Was on a tour around North Scotland and used my Zapmap card at all my charge up places⊠so much easier than apps or carrying different RFID cards.
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Pretty frustrating experience using the same lamppost EV charger two different ways. First time I used the QR code and paid directly through Shell Recharge / Ubitricity. They immediately... ãã£ãšèŠã
Excellent customer service. The application has loads of info in it. Takes a bit of time to get it all set up to your personal preferences but then... wow... live updates, no more arriving to find the... ãã£ãšèŠã
Zap Map is excellent. I always use it before a trip somewhere to identify conviently located chargers and check user feedback on reliability etc. On a recent trip to Carlisle I found there were 7kw ch... ãã£ãšèŠã
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Zapmap is the go-to app for EV drivers, helping you find and pay for public charging with confidence. Download the app for a comprehensive UK charge point map, simple cross-network payment at thousands of charge points nationwide, and a powerful range of filters to personalise your experience.
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Was on a tour around North Scotland andâŠ
Was on a tour around North Scotland and used my Zapmap card at all my charge up places⊠so much easier than apps or carrying different RFID cards.
My Go To app!
Zapmap is the only app I use when planning a journey in my EV. It's easy to use and navigate and, even though we don't do many longer journeys, it's all I need to do the planning.
Great APP
Great APP , easy to use and understand. Very helpful and gives updates and up to date information. The use of a pre payment card also very helpful
Unable to stop charger at Tesco'sâŠ
Was unable to stop charging at Tesco's in Newmarket 19th April 2026 using the App. Had to contact Pod Point customer services (phone number is on the charger) to remotely stop the charging.
App login issue
Fast and friendly response from customer service resolved my problem with the app quickly, thanks!
My go to app for planning EV trips
My go to app for planning EV trips. I do 3-5 longer motorway trips per year in an older EV with around 170 mile range and Zapmap is essential for plan A and plan B rapid chargers en route and also destination slower chargers when making trips around my accommodation.
Hi we had a little trip to the lakes
Hi we had a little trip to the lakes. Used zap map to plan my route excellent app for finding charging stations I use it on every trip
Excellent customer service
Excellent customer service. The application has loads of info in it. Takes a bit of time to get it all set up to your personal preferences but then... wow... live updates, no more arriving to find the unit faulty. Provides price, directions and ability to pay. The premium service is great value for money too.
Zap map Pretty frustrating experience using theâŠ
Pretty frustrating experience using the same lamppost EV charger two different ways.
First time I used the QR code and paid directly through Shell Recharge / Ubitricity. They immediately put a £40 hold on my card (just a hold, not the final cost), and after about 6 hours charging to ~80%, the actual charge came out to around £13â£14.
A week later I tried the exact same charger using Zapmap, expecting it to be similar. Same location, almost identical charging time â but this time it cost me £22.
And thatâs with me stopping the charge â it wouldâve cost even more if Iâd left it running.
Thatâs a big price jump for no real difference in usage. Same charger, same time, but nearly £9 more just for going through a third-party app.
that you can end up paying so much extra without it being clear upfront.
Charger itself works fine, but Iâll definitely be sticking with Shell / Ubitricity direct from now on.
Good quality service
Had an issue with the E-Mail address on my Zapmap account which was undoubtedly my own mistake. However, I asked for a little help from Zapmap customer support and the issue was fixed pretty much immediately. Good quality service from their customer support team. Thanks to Eleonora Nikolaiâs for resolving the issue.
Quick and correct response!â I had toâŠ
Quick and correct response!â I had to cancel for health reasons and instead of an argument I got an accurate response within a few hours . And everything worked as promised!
Great app being using it for last 7âŠ
Great app being using it for last 7 years, shame you canât submit new chargers that you find like back in the bad old days!
I had an issue with a transaction on myâŠ
I had an issue with a transaction on my bank account. I emailed the customer services department who responded within a couple of hours and the matter was resolved the next day. The service was excellent and the explanation given was clear and very comprehensive. Thank you to those involved.
The best EV charging app
I have many EV charging apps on my phone but the one I use all the time is Zapmap. The mapping and searching finds suitable chargers and the chat is allways very useful to find out if the chargers are working and pick up any tips.
Zap Map is excellent
Zap Map is excellent. I always use it before a trip somewhere to identify conviently located chargers and check user feedback on reliability etc. On a recent trip to Carlisle I found there were 7kw chargers in a car park 5 minutes walk from my hotel and the parking was even cheaper than the hotelâs. Easy to filter by network and/or charger power. Itâs a great app .
Zapmap was my go to app
Zapmap was my go to app to find charging places while I was travelling around in my EV. It always seemed to be easy to use and pretty accurate.
Even after 10 years of owning aâŠ
Even after 10 years of owning a electric vehicle Zap Map is still tops in my opinion.
It is very informative on the different sites, which must be difficult to keep up with.
Here`s to the next 10 years, keep up the good work.
Comprehensive coverage of all things EV
Comprehensive coverage of all the EV charging points across UK. This the best one stop site for EV owners packed full of useful information, especially real customer experience data.
Factual information at the touch of aâŠ
Factual information at the touch of a button. Easy navigation to charge points.
The best EV owners site at a glance as it has them all with good filters.
Anything wrong and once you tell them it will be updated so other users have a good experience.
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